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Seller Response Can Make Or Break A Sale

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Pillar of the Community
Canada
3361 Posts
 Posted 11/05/2020  5:28 pm  Show Profile   Check silverwolf's eBay Listings Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply
was the coin listing set up to accept best offers, or did you just ask for a better price/discount? it makes a difference.
Pillar of the Community
United States
3950 Posts
 Posted 11/05/2020  5:32 pm  Show Profile   Bookmark this reply Add ijn1944 to your friends list Get a Link to this Reply
What has the seller stated (in writing) with the listing, concerning refunds, etc.? Is the seller a long-time, high volume, high rated seller? Or a relative newbie?
Edited by ijn1944
11/05/2020 5:33 pm
Pillar of the Community
United States
2187 Posts
 Posted 11/05/2020  5:45 pm  Show Profile   Bookmark this reply Add trdhrdr007 to your friends list Get a Link to this Reply
The lack of response over 10 days would be a deal breaker for me.
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United States
644 Posts
 Posted 11/05/2020  6:08 pm  Show Profile   Bookmark this reply Add twslisa to your friends list Get a Link to this Reply
Yeah, silverwolf. I just realized that was a mistake. He didn't offer the "best offer" option. I didn't think it could hurt to ask, but I guess ebay doesn't like that. Hope they don't cancel my buying permit for a rookie mistake.

Ijn1944, I don't know how long this seller has been around. He does have a clear return policy and has a pretty good number of sales and good ratings. Nothing to cause me to doubt this guy is legit. I still want to see the coin better before I buy it.

Anyway, the coin is a no-go for me as it stands. I'm moving on. Thanks, everybody, for weighing in.
Pillar of the Community
United States
3950 Posts
 Posted 11/05/2020  6:11 pm  Show Profile   Bookmark this reply Add ijn1944 to your friends list Get a Link to this Reply
Yes, ebay frowns on buyers seeking/striking 'deals' with sellers outside the bounds of the listing as listed.

Now that you've moved on, could you post a link to the particular listing? Maybe someone else here might be interested.
Pillar of the Community
United States
4562 Posts
 Posted 11/06/2020  06:25 am  Show Profile   Bookmark this reply Add scopru to your friends list Get a Link to this Reply

Quote:
Yes, ebay frowns on buyers seeking/striking 'deals' with sellers outside the bounds of the listing as listed.

And can possibly explain why you received no response. Key word possibly.

So I agree a seller response or lack of can make or break a deal. So can an out of bounds inquiry from a buyer

Be curious to see the listing you are talking about.
Edited by scopru
11/06/2020 06:27 am
Pillar of the Community
Canada
4122 Posts
 Posted 11/06/2020  06:34 am  Show Profile   Bookmark this reply Add oriole to your friends list Get a Link to this Reply
There is nothing wrong, nothing violating eBay policy that I know of, with asking, politely for a lower price on a BIN listing.

However, you only ask once, and I normally ask 15% off at the most.
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 Posted 11/06/2020  07:50 am  Show Profile   Bookmark this reply Add tdziemia to your friends list Get a Link to this Reply

Quote:
There is nothing wrong, nothing violating eBay policy that I know of, with asking, politely for a lower price on a BIN listing.


I think this is the most accurate statement on the practice of making an unsolicited offer.
EBay only frowns on offers that will take the conclusion of the transaction off of the eBay platform (thereby denying eBay their profit on the transaction, and also removing some of the buyer's "protections"). There is nothing wrong with contacting the seller on a BIN item (with no Best Offer in the listing) and making an offer, if you plan to do the buy on eBay. I did this yesterday, and got an immediate response ("No discounts."), but have also had offers accepted in the past.
Edited by tdziemia
11/06/2020 07:52 am
Bedrock of the Community
United States
20201 Posts
 Posted 11/06/2020  07:52 am  Show Profile   Bookmark this reply Add just carl to your friends list Get a Link to this Reply
One of the many reasons I keep away from ebay
just carl
Pillar of the Community
United States
644 Posts
 Posted 11/06/2020  10:19 am  Show Profile   Bookmark this reply Add twslisa to your friends list Get a Link to this Reply
Thanks, guys. You have no idea how much I appreciate you.

I hesitate to post the listing here because, while I'm not happy with the lack of response, this seller does have good ratings and I don't want to say or do anything to hurt his business. Who knows? Maybe he had a family emergency. Plenty of those going around these days.

Anyway, knowing my taste (or lack thereof, in some minds) in coins, I'm betting that if I say it's an Indian Head cent, less than $1k more than $100, you wouldn't have any problem figuring out which coin I am talking about.

But I wont make you guess. They lost a little color (if you can imagine that) when I compressed them.



Pillar of the Community
New Zealand
2495 Posts
 Posted 11/06/2020  7:58 pm  Show Profile   Bookmark this reply Add Princetane to your friends list Get a Link to this Reply
Buyers requesting more photos and offers to undercut, sorry in my opinion are the pests. I can't speak for other people but my coins are priced to sell and are generally cheap by other dealers standards (Yes I will never get rich, but its better than digging a ditch).

I have found every time, the people who ask for buy nows, more photos when you have plenty and want cheap offers NEVER, EVER buy.

Some dealers may also be selling literally hundreds of pieces and they range from $1000s down to $2 or $5. They are busy anmd probably get heaps of time wasting questions. Yet if you are a regular buyer, a known collector etc - they should at least try.

2 Golden rules for me.

1. If you ask a question and they don't respond do the check work, look at their account and other listings - if its just a few coins and some bad feedback, mostly cheap or overgraded stuff and they are also selling other things and junk like old videogames, car parts and DVDs etc - move on as you are not dealing with a professional.

But if there is heaps of coins listed, mountains of great feedback and much repeat custom - you have either struck a busy well known dealer or have asked a silly question. Stick with them and buy it if you like - If there is a returns policy even better. Any dealer worth their salt will not want their reputation sullied by bad customer service or outright scams.

2. If a dealer responds and their response is snarky, generic or looks like it has no passion such "If you don't like it, don't buy it" and "There are enough photos there" or something else to that effect - move on. Its your hard earned money and if they don't care about what they are selling and any potential customers, they do not deserve your money.

Hope this helps.
Loving Halfcrowns. British and Commonwealth coins 1750 - 1950 and anything Kiwi.
If it's round, shiny and silvery I will love it.
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 Posted 11/06/2020  9:19 pm  Show Profile   Bookmark this reply Add twslisa to your friends list Get a Link to this Reply
Thanks, Princetane.
New Member
United States
8 Posts
 Posted 12/19/2020  08:30 am  Show Profile   Bookmark this reply Add Centhound1963 to your friends list Get a Link to this Reply
I will only ask once. No reply, no purchase. Had a seller react very angrily when I pointed out the "S" on an 09 S VDB did not look right. I did not say it looked fake, but his reaction told me I did not want what he was selling.
New Member
United States
33 Posts
 Posted 02/22/2021  03:03 am  Show Profile   Bookmark this reply Add TinyRetreat to your friends list Get a Link to this Reply
Ratings are a great indication of historical performance ... response time vary greatly ... follow your gut.
Pillar of the Community
United States
1041 Posts
 Posted 02/22/2021  4:54 pm  Show Profile   Bookmark this reply Add machine20 to your friends list Get a Link to this Reply

Quote:
Buyers requesting more photos and offers to undercut, sorry in my opinion are the pests. I can't speak for other people but my coins are priced to sell and are generally cheap by other dealers standards (Yes I will never get rich, but its better than digging a ditch).


I tend to agree. There is so much against sellers on ebay. ebay always sides with the buyer. fyi as a buyer, please never complain about shipping time. It's not our fault the mail is backed up. If you don't get the package you'll get a refund. no need to worry.
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