So, I'm not quite sure why I keep having issues with PCGS
but I have another one.
Here is the situation. I sent in what I believe is an extremely rare original 1725 beard token to PCGS
and got the grading results from them yesterday and there are some issues. They say that it is counterfeit but the problem is that they have the completely wrong description associated with the submission (please see the photos below).
This is the token that I submitted:
This is the variety of token that PCGS
attributed to my token Brekke-12:
The two tokens don't even look remotely similar. Even a non collector could tell these are massively different. It seems to me that PCGS
compared my token submission to the wrong variety and then since they didn't look the same just declared it a counterfeit without doing any additional research.
The actual variety that matches my submission should be Brekke-9:
The big problem that I have with all of this is that I included my research with my submission under the comments section and gave them a starting point and PCGS
seemingly didn't even bother to read it:
"I've done a bit research into the token included in this submission and I believe that is it an extremely rare original issued 1725 Russian Beard Tax Token. Specifically the same variety as the one housed at the State Hermitage Museum in Saint Petersburg Russia (please see the attached photo). The photo is a scan taken from the Beard Token Reference Book and Catalog "Rudenko I. "Beard tokens 1698.1705.1724.1725." and is catalog reference number 21 within that book, which is also Bitkin # 3902 and Brekke # 9. I have been corresponding with the author of that reference book Mr. Rudenko and even though he has not seen this token in hand he agrees with me that based on extensive photos that he thinks that it is an original issue of variety 21 from his reference book. I know that if proven genuine this is a very obscure and rare token. According to an article written by the author of the reference book as of 2016 there were only four known examples of original 1725 beard tokens and all are in museums. I am including this information to save you some effort and to point you in the right direction. I hope this information does not come off as too forward. Please let me know if you have any questions for me or require any additional information from me."
It came off to me that PCGS
is basically saying that my submitted token didn't look like the token PCGS
knew of so it must be a counterfeit token. Which is a ridiculous notion in my opinion. I emailed PCGS
customer service last night about this asking them how they can say whether or not something is a counterfeit when they don't even seem to know what they were looking at and gave them all of the info that I have again.
Another big issue that I have with all of this is that I happen to know a lot about this particular subject and have been researching this token for a few months now. If I didn't know any better I would have just walked away and let this go and that really makes me wonder how many items that PCGS
does this with and people just walk away because they don't know any better.
From my current point of view in regards to this matter it seems to me that PCGS
didn't even really bother to do any research into my submission and just took my money and until I hear back from them this is how it looks to me. This situation really just doesn't sit well with me and is a pretty blatant failure of service in my opinion on PCGS
's part. Please let me know your thoughts on the matter.