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What Do Sellers Lookout For With Customers?

 
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Author Previous TopicReplies: 7 / Views: 332Next Topic  
Valued Member

United States
214 Posts
 Posted 04/11/2021  10:40 am Show Profile   Bookmark this topic Add youngmaster to your friends list Get a Link to this Message
For instance what do they dislike or find displeasing when they deal with a customer, or maybe security concerns if any?

What do customers complain about usually?

What do customers find exciting about the process of purchasing a coin that maybe was said in feedback or comments?

Also do sellers have their own platform here for support or is it topic based kinda thing?
Pillar of the Community
United States
3885 Posts
 Posted 04/11/2021  10:43 am  Show Profile   Bookmark this reply Add ijn1944 to your friends list Get a Link to this Reply
Are you asking about the ebay experience in particular, or any seller/customer interaction--to include coin shops and coin shows?
Valued Member
United States
214 Posts
 Posted 04/11/2021  10:50 am  Show Profile   Bookmark this reply Add youngmaster to your friends list Get a Link to this Reply
Any but a mention what the feedback is referring to or from would be nice. Thanks...
Edited by youngmaster
04/11/2021 10:55 am
Pillar of the Community
United States
1006 Posts
 Posted 04/11/2021  11:29 am  Show Profile   Bookmark this reply Add nick10 to your friends list Get a Link to this Reply
Since you asked, misplaced posts are a red flag. Actually, aay communication outside the norm is generally a bad sign.
Valued Member
United States
214 Posts
 Posted 04/11/2021  11:35 am  Show Profile   Bookmark this reply Add youngmaster to your friends list Get a Link to this Reply
nick10 Forgive me your response sounds like a buyer cant ask something about an item. What did u mean by misplaced post. whats an example of that? Could u elaborate on that please...
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United States
1002 Posts
 Posted 04/11/2021  1:08 pm  Show Profile   Bookmark this reply Add atticguy to your friends list Get a Link to this Reply
youngmaster
Quote:
For instance what do they dislike or find displeasing when they deal with a customer, or maybe security concerns if any?
Unfortunately, I don't think a Seller will have concerns about a buyer until AFTER the sale is made. A buyer might not pay, so don't send out item until then. Once a buyer gets the item delivered, they could complain the item wasn't in the condition they expected, or even say they never got the item. Use mail tracking for anything of higher value!

Quote:
What do customers complain about usually?
I have only sold 30-40 items on eBay over the years (normally a buyer) and luckily haven't had any problems/complaints. I assume the most complaints would be slow delivery, no delivery, item not as described, item damaged, etc.

Quote:
What do customers find exciting about the process of purchasing a coin that maybe was said in feedback or comments?
Unfortunately, eBay does not give the buyer a lot of space (# of letters) to give an enhanced reply about the item in question. There are times when I wrote and paper mailed the Seller an additional reply if I was overly delighted with their item or shipping (I always save the return addresses of any Seller I buy from).

Quote:
Also do sellers have their own platform here for support or is it topic based kinda thing?
This question leads me to believe you might be asking about a Seller's CCF platform. I have no experience with any sales at this sight; others here might have better feedback on this.
Edited by atticguy
04/12/2021 01:38 am
Pillar of the Community
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1006 Posts
 Posted 04/12/2021  11:22 am  Show Profile   Bookmark this reply Add nick10 to your friends list Get a Link to this Reply
Youngmaster, your other posts here were appropriately on the forum's topic of grading, so you probably then posted this one here out of habit, even though it is off topic. Finding the best forum for your questions helps you get the best replies. This one might fit best in the Main Coin Forum.
Valued Member
United States
214 Posts
 Posted 04/12/2021  12:42 pm  Show Profile   Bookmark this reply Add youngmaster to your friends list Get a Link to this Reply
I wasnt sure but I dont think anybody get it right all the time but If it was appropriate to go onto another place I was expecting that it would have been moved but I'm still not sure if your interestead in answering the posts questions. nick10 Thanks
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