Did I Handle This Poorly? (Bad Transaction Experience)

I think that what you did was fine, sometimes it is not what you do it is how you do it though.

I would visit him again but be on your best behaviour, don't stay too long, don't ask too many questions and don't get him to show you every item under the sun. If he has something you like don't barter too hard with him; make your mind up quickly and be polite.

If he mentions anything of the previous transaction say "I am sorry if I came across as abrupt but I was dissapointed that coin was not the genuine article" and thank him for his understanding.

He is in business and as such probably wishes to take your money if he has an oppertunity to, but he will probably not bend over backwards to please you unless you show him that you are a fair guy and that you don't intend to waste his time.

(Edited a typo just incase the grammar nazi's spot it :P I agree though that English is slowly eroding)

I actually think you should have kept the real coin, there was nothing wrong with that particular transaction.
Although, in the business world, rules are meant to be bent to satisfy customers, so I see nothing wrong
with you asking for, and receiving, a refund.
Regardless, you should feel free to shop there anytime you wish. I wouldn't expect to get discounts like the coin
dealer I have a working relationship with though.

I'd like the last 4 minutes of life back after having read this entire thread...

When I was a teenager I worked for a specialty shop (not coins, but some antiques) and a customer would come and pick the store to pieces for years.... never seemed to have anything good to say about how I was doing things, yet still continued to come back in often. Finally after some time commented that we were the only place that listened and they trusted us to always give a fair deal.

You never know how this guy is thinking of it, I'd say go back, be polite and gauge how this guy is feeling about the whole thing before you decide to stay away.

you handled it very professionally and that is sad for a store to have fakes flea market yes of course, but an antique store they should be ashamed of themselves they handled themselves very poorly!!

and this drives me nuts, people who think they are better than anyone else. again its comments like these that stopped me hanging around here before. enjoy being an internet bully wont you, 1 less person to attack again cya's.

smokeriderdon
Pillar Of The Community


United States
1139 Posts



Quote:
he should of jumped

Argh, this drives me NUTS. It is NOT should of, it is should've, the contraction of should have!


Quote:
offer the refund as soon as you showed him it was fake,


Ummmmm, the dealer DID immediately agree to the refund of the counterfeit....


Quote:
and he looked at the coin, looked at my reference material, and said "OK".


As for did you handle it right? Sure did. Nothing at all wrong with anything you said IMO. There should be zero reason for younot to go back. Though, as you said, it would not be for coins.

I think you should be fine. Wait at least or two then go back in, don't bring it up. You are within your right to ask for a refund of both coins if you wanted for no reason other than he just sold you a counterfeit coin and another coin. Do you know for certain the other wasn't fake as well? Obviously you are stating you're not going to buy more coins from him so why should you wait to start?

I understand completely!! However, you may have to get over this "nuttiness" since this thread alone has more than 10 grammatical and spelling errors!

Personally, I think you'll find it's not worth trying to correct everyone's errors. Enjoy the content and ignore the problems!


Group hug!!