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Ebay Deal Gone Bad- What Should I Do?

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Author Previous TopicReplies: 38 / Views: 4,389Next Topic Page 3 of 3
Pillar of the Community
Canada
695 Posts
 Posted 04/27/2013  10:45 am  Show Profile   Bookmark this reply Add middross to your friends list
I agree with many on here. The seller has done nothing wrong. I honestly think that you asking for a partial refund is the only wrong being done here. As SPP said, if the coins were better than you hoped, would you contact the seller and offer them more money? I doubt that you would, so why should you get money back because you were hoping for better coins. You gambled and lost. A lesson learned hopefully. Return for a refund and pay shipping. Why should the seller be out money because of your mistake.
Pillar of the Community
Canada
3167 Posts
 Posted 04/27/2013  12:12 pm  Show Profile   Bookmark this reply Add noahs-numismatics to your friends list


The seller showed the coins as they are. If they showed up being different coins from the photo, then that would be a different story.
Edited by noahs-numismatics
04/27/2013 12:14 pm
Pillar of the Community
United States
4085 Posts
 Posted 04/27/2013  1:10 pm  Show Profile   Bookmark this reply Add KenKat to your friends list
too...

The seller sounds like they are going above and beyond to work with you. Return the coins and eat the return shipping. It's the cost of taking a gamble; sometimes you win and sometimes you lose.
Valued Member
Canada
133 Posts
 Posted 04/27/2013  1:16 pm  Show Profile   Bookmark this reply Add lesinwestvan to your friends list
In my first post I hadn't seen the auction. Once having a look at the auction, I honestly don't believe the seller was trying to hide anything. You bought exactly what was pictured. Take this as a lesson learned. I also agree with what others have said.
Pillar of the Community
Canada
1980 Posts
 Posted 04/27/2013  2:00 pm  Show Profile   Bookmark this reply Add gidjit to your friends list
should the seller tell you that a $100 coin (1891 sdll)is dented and bent? you cant tell in the picture but it is wavy like a ruffles potato chip, or should they not say anything and try to get good money for it?
Pillar of the Community
Canada
867 Posts
 Posted 04/27/2013  4:43 pm  Show Profile   Bookmark this reply Add tripoli to your friends list
"estate sale" "I'm not a coin grader" "found in attic" "I'm selling these for a friend" those are buzz words that coin collectors think are invitations to a deal, however, you are being sucked in, thinking you are going to out smart the seller and find the deal of the century......buyer beware. One has to be very brave to buy coins sight unseen and expecting something that is going to be valuable.
Pillar of the Community
Canada
695 Posts
 Posted 04/27/2013  6:09 pm  Show Profile   Bookmark this reply Add middross to your friends list
I don't mean to offend, but buyers like you are ruining ebay. I say this in response to your statement about sellers not accepting returns. Even though the seller has not done anything wrong, you back them into a corner and as you said "the buyer always wins". Sellers know this, and have to give partial refunds even though they shouldn't have to, because otherwise you will wrongfully give them negative feedback or open a claim against them. Very poor etiquette IMO.
Pillar of the Community
Canada
3167 Posts
 Posted 04/27/2013  6:42 pm  Show Profile   Bookmark this reply Add noahs-numismatics to your friends list
Nicely put. I am sure that the only reason the seller doesn't accept returns is for past experiences such as this.
Pillar of the Community
Canada
1980 Posts
 Posted 04/27/2013  7:45 pm  Show Profile   Bookmark this reply Add gidjit to your friends list
if a seller sold you a coin for $100 and when you get it you realize it is bent, you cant see the bend in the picture and seller does not put in in his add, should you accept the loss or ask for a return?
Pillar of the Community
Canada
1980 Posts
 Posted 04/27/2013  7:47 pm  Show Profile   Bookmark this reply Add gidjit to your friends list
and I'm not looking to leave a neg feedback, I plan on leaving him 5 stars, we came to an agreement and I am returning the set
Pillar of the Community
Canada
3167 Posts
 Posted 04/27/2013  7:50 pm  Show Profile   Bookmark this reply Add noahs-numismatics to your friends list
I don't' know about you, but looking at the pictures, I can easily see that the coin is bent or misshapen in some way.
Pillar of the Community
Canada
3167 Posts
 Posted 04/27/2013  7:50 pm  Show Profile   Bookmark this reply Add noahs-numismatics to your friends list
Hmm... odd that he puts no returns on his listing then accepts returns?
Pillar of the Community
Canada
1980 Posts
 Posted 04/27/2013  7:53 pm  Show Profile   Bookmark this reply Add gidjit to your friends list
even the seller told me he had re-looked at his pictures and said they dont look cleaned or damaged and I cant tell the coin is bent in the picture
Pillar of the Community
Canada
3167 Posts
 Posted 04/27/2013  7:57 pm  Show Profile   Bookmark this reply Add noahs-numismatics to your friends list
I disagree. Cleaned, no. Enviro-damage and bent, yes. But, I'm glad he was willing to take them back. The only reason I felt that you weren't doing the right thing was because of the way you presented the problem by saying that you took a 'gamble' and that 'buyers always win'.
Pillar of the Community
Canada
695 Posts
 Posted 04/27/2013  8:26 pm  Show Profile   Bookmark this reply Add middross to your friends list
I wouldn't spend that kind of money on a set of coins without seeing individual pictures of the coins that were most important or valuable to me. If these pictures weren't provided, I would ask for additional pictures before placing a bid. Otherwise what is listed is what you get. A seller doesn't have to mention that a coin is dented....although it would be a good idea for them to do so. I'm glad to hear that the two of you came to an agreement.
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