| Author |
 Replies: 22 / Views: 3,755 |
Page 2 of 2
|
|
|
|
Pillar of the Community
United States
7840 Posts |
The big auction houses take 7-14 days to ship your item(s) out. I won a coin last night on Heritage and paid right away, but they will ship out in 7-14 days. Normally it is out in the mail at the end of the week. I don't remember about S&B, other than it is out of California (I think).
|
|
Pillar of the Community
861 Posts |
With Stacks, expect about 3 weeks before you receive your coins. Heritage usually takes 3 or 4 days.
|
|
Valued Member
 United States
73 Posts |
That's no problem at all (3 weeks), I can live with that. I will say that their customer service has been excellent, A++...no wait time, and very responsive.
|
|
Pillar of the Community
United States
1298 Posts |
Stacks Bowers is located in Irvine, CA. 800-458-4646, and has an office in New York, NY. 800-566-2580.
|
|
Pillar of the Community
United States
1298 Posts |
More disappointing news as a consignor. In different areas of their website, they indicate totally different information on the sale of a lot that was auctioned. One place says that the lot was sold, and another place says that the reserve was not met. Even speaking to a few represenatives I get different responses. Finally, I get an email stating that the lot was accidently hammered and the bid was below the reserve and the lot did not sell. I am a little disappointed that the coin didn't sell, but mostly upset at the wasted time I spent trying to find out this information, and the poor communication of Stack's Bowers. Seems to me they are mostly interested in "the big fish" in the sea!
|
|
Valued Member
United States
73 Posts |
As an update, I did get the coin. No idea when I'll get it, but it's paid for anyways. Ham1947, seems like your experience with the system is like mine, it seems like their computers get out of sync and can't figure out the actual result right away.
|
|
Valued Member
United States
169 Posts |
i'll have to say having bid at most the major auction houses,heritage is definitely the most user friendly and quickest to let you see that you've one,still not a bit deterred from bidding at the others.they all offer some great coins and you set your own price when you bid.one experience I've had twice though with heritage is trying to bid in the last seconds on a singular item and getting booted offline or the bid wont enter.has never happened with batching bids.
|
|
Valued Member
United States
73 Posts |
As an update, I did receive the coin last friday. Took about 2 1/2 weeks from the end of my bid to get it into my hand, which isn't too bad. Would I shop there again? Yes, because their customer service was excellent. Their computer system though leaves a lot to be desired.
|
|
Valued Member
United States
373 Posts |
Glad you got your coin. I have had excellent overall experiences at both Stacks and Heritage, but I do encounter occasional glitches. Stacks' website is definitely not as well developed; it's hard to search. Heritage's live bidding works well *if* there are no computer glitches, which is a big if. Both of them are quite different from ebay, though, in the sense that it seems to take them some time to percolate auction results through their systems. Sometimes the lag time is several days, and during that time, it is almost impossible to tell if you really won the item you think you won. |
|
Pillar of the Community
United States
1298 Posts |
Well, as of July 2, I have been informed by a Stack's Bowers Rep. that the coin in question has in fact been sold. I won't believe it until I have the funds in hand!  |
|
Valued Member
United States
73 Posts |
What coin did you sell? It wasn't a Three Cent piece, was it, lol? |
|
Pillar of the Community
United Kingdom
856 Posts |
As a Brit, I had a good experience with SB. It was easy to register and bid and, given time, my account was updated soon enough after the sale. And while it's nothing directly to do with them, the package sent via USPS Express was tracked every step of the way so I could keep tabs on it daily. My only quibble is that their photo bore little resemblance to the coin I received! I guess they had to use flash to illuminate it but ... anyway, their image on top and the coin I received below:  Personally I'm more than happy with the swap! In the hand the coin has toning consistent with having been in an old collection for years. Plus (possibly because it's British, possibly because it was sold raw), it cost me rather less than I was prepared to pay. |
|
Pillar of the Community
United States
1298 Posts |
|
|
Pillar of the Community
United States
1704 Posts |
Fortunately for them you were quite happy with what they sent you. Ed ANA LM-3175 Edited by Gyrene7483
07/18/2013 01:15 am
|
|
Pillar of the Community
United States
3253 Posts |
Wait, the pics are very different, but Tom's Charles I shilling is certainly the same coin as the one in the auction pics.
|
|
Page 2 of 2
|
Replies: 22 / Views: 3,755 |
Page 2 of 2
|
First Page
Posted 06/26/2013 12:58 pm
