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What If A TPG Dmaged My Coin

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Pillar of the Community
United States
1590 Posts
 Posted 10/08/2013  12:31 am  Show Profile   Bookmark this reply Add jmkendall to your friends list
Well, I can say the best way to help in the future.

Take the pics and print them out. Then put them in a sealed envelope and take them to the Post Office and request them to manually date it and mail it to you.

Once at home you leave it UNOPENED. The only time it should be opened is in a Courtroom in front of a Judge.

This also allows you to send it back without giving them all the evidence.

Good Luck
Pillar of the Community
Australia
539 Posts
 Posted 10/08/2013  12:36 am  Show Profile   Bookmark this reply Add serial to your friends list
no am talking about an obvious rim knock that would probably see the coin body bagged if re-submitted in this condition on a coin that is 2nd highest in population.
in a un tampered slab that has a grade so obviously not assignable to this coin
theoretically speaking
Bedrock of the Community
13014 Posts
 Posted 10/08/2013  12:58 am  Show Profile   Bookmark this reply Add basebal21 to your friends list
Coins arent body bagged anymore but thats super specific for being theoretical. Pictures would help of the coin in question
Pillar of the Community
Australia
539 Posts
 Posted 10/08/2013  01:07 am  Show Profile   Bookmark this reply Add serial to your friends list
lol sorry marked as upgradeable unc details
Bedrock of the Community
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 Posted 10/08/2013  01:23 am  Show Profile   Bookmark this reply Add basebal21 to your friends list
Correct me if I'm wrong but I believe youre saying its in a graded MS slab but believe it should be in a details one?

I believe PCGS has cameras on their grading floor and I would assume NGC would have the same. If they dropped it and caused the hit it should be on film somewhere if you used either of them.

I havent had that happen before I did get one back from PCGS with a small crack in the slab one time though. After I talked to them I sent it back in and they replaced it for free pretty quickly and sent it back.
Pillar of the Community
Australia
539 Posts
 Posted 10/08/2013  01:26 am  Show Profile   Bookmark this reply Add serial to your friends list
yes, not the slab if the coin is damaged
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Australia
16859 Posts
 Posted 10/08/2013  04:32 am  Show Profile   Bookmark this reply Add Sap to your friends list
I doubt very much that if a TPG were to damage a coin submitted to them, they would try to cover it up by assigning the coin a grade that was clearly no longer appropriate.

If a crooked TPG were to damage a coin and wished to cover it up, they would return your coin with a correct "details" grade. If challenged by you, the sender, with evidence that the damage was not present before you sent it, they would simply say that the damage must have happened in the original transit from you to them. You, after all, would have no actual evidence that this was not in fact the case. All you could know for sure is that, at some time between you sending the coin and you getting it back, that the coin had been damaged.

But in all likelihood, if a TPG did damage a coin severely while in their care, they would most probably fess up to the owner straight away, claim it on their insurance and pay the owner out. A cover-up simply isn't worth the risk; if somebody "in the know" within the company turned whistleblower to the numismatic press that those sort of shenanigans were going on, their reputation would be ruined.
Don't say "infinitely" when you mean "very"; otherwise, you'll have no word left when you want to talk about something really infinite. - C. S. Lewis
Pillar of the Community
Australia
539 Posts
 Posted 10/08/2013  06:08 am  Show Profile   Bookmark this reply Add serial to your friends list
my theoretical is what if you can prove that the coin was graded then damaged by them whilst encapsulating it, how would you handle it? would you send them the coin to "investigate further" or hold it as evidence in case they don't play ball nicely?
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United States
9794 Posts
 Posted 10/08/2013  07:45 am  Show Profile   Bookmark this reply Add westcoin to your friends list
with SAP right on the money.


Quote:
how would you handle it? would you send them the coin to "investigate further" or hold it as evidence in case they don't play ball nicely?


Contact them, photograph the coin, send it to them if they asked. I assume we are talking about a top tier TPG? PCGS, NGC, ANACS? I'd have no issue letting them see the coin after I got it back damaged. They are bonded and insured just like if a top lawn service damages something in your yard, etc.
"Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013!
ANA Life Member #3288 in good standing since 1981, ANS, Early American Coppers Member (EAC), Colonial Coin Collectors Club member (C4), Conder Token Collector Club member (CTCC), Civil War Token Society (CWTS) member, Liberty Seated Collectors Club (LSCC) & Numismatic Bibliomania Society member (NBS), USMex, Member in good standing, 2˘ variety collector.

See my want page: http://goccf.com/t/140440
Edited by westcoin
10/09/2013 07:09 am
Bedrock of the Community
United States
17884 Posts
 Posted 10/08/2013  2:10 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list

Quote:
would you send them the coin to "investigate further" or hold it as evidence in case they don't play ball nicely?

Well if you don't send it they really can't confirm the damage or investigate so I wouldn't blame them for no settlement.
Valued Member
United States
373 Posts
 Posted 10/08/2013  8:22 pm  Show Profile   Bookmark this reply Add ProfLiz to your friends list
Would this situation be covered under the TPG grade guarantee?

My understanding is that if the coin in the holder doesn't meet the grade on the holder, they will refund the difference in value between the grades.

Of course, you have to send it in for that to happen.
Bedrock of the Community
Australia
21788 Posts
 Posted 10/09/2013  12:20 am  Show Profile   Bookmark this reply Add sel_69l to your friends list
In practice, I think that a coin that comes back damaged would only happen extremely rarely.
There is a much greater risk that it would get lost in shipping, either way, and that risk is only small.
Sometimes you may get a little worried because it has taken much too long to return.

Much greater the risk is that the coin comes back with lower grading than you anticipated. All sorts of arguments can arise from this, including the suggestion that the coin may have been accidentally swapped.
Bedrock of the Community
13014 Posts
 Posted 10/09/2013  12:26 am  Show Profile   Bookmark this reply Add basebal21 to your friends list
If they had video of themselves damaging it I cant imagine they wouldnt just outright buy it. It doesn't make sense to risk multimillion dollar businesses over a single coin. For the question of damage during encapsulation, I dont see how those plastic/rubbery prongs they use in the holder could damage a coin. MAYBE a Half Dime, but anything else the coin metal is just simply much stronger than it
Pillar of the Community
Australia
539 Posts
 Posted 11/05/2013  8:43 pm  Show Profile   Bookmark this reply Add serial to your friends list
so they have offered $15 for a ms 64 coin, 2nd highest in its population.
I told them I will be posting all the info up now as the coin is worth imho at least $1500
can anyone please tell me of any major coin collecting website forums in the USA so I can post this embarrassing thread up on them as well
name and shame
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23522 Posts
 Posted 11/05/2013  11:17 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list
Start here:

http://forums.collectors.com/



Seriously, though, please tell the story - you presented it as a theoretical (your own words) and had you expressed it as a reality, we might have reacted differently.
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