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Replies: 25 / Views: 4,108 |
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Pillar of the Community
Canada
849 Posts |
Well I think a few ppl got carried away but the fact is we are a community just looking out for each other. When a seller has a incorrect listing that refuses to change it after been given the facts, it looks as if they are trying to pull a fast one (there's sellers with good ratings that do this). As an ebay seller you should be a little more receptive when ppl send you messages as that's why the message system is there. I have had a few ppl message me about my incorrect listings and I thanked and told them I would look into it rather then ignore what they were saying. If you would have done that I think it would have gone much differently. Just my 2c.
Edited by qbvbsite 10/09/2015 4:25 pm
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Pillar of the Community
Canada
1505 Posts |
Well put gbvbsite, could not agree more.
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Pillar of the Community
Canada
1461 Posts |
SW....I don't think anyone here is trying to discredit your business. In this particular scenario a potential buyer AND a subject matter expert who clearly identified himself to you pointed out an error in your listing. I don't dispute the fact that there are many coin collector "sharks" trolling ebay for wrongly attributed or UN-attrributed stock looking for deals. However in my opinion, and as an ebay vendor, you owe it to your business to at least investigate when someone (or two) makes a comment about your listing. In the end the guy is trying to help you out and not to hurt your business. If you become known as a junk dealer consistently misrepresenting the stock you list (intentionally or not), in the end your bad reputation will follow you and you won't maximize prices for your stock. There are very experienced collectors that look through coins on ebay daily. Many of them post here and have far more experience with specific coins and/or varieties than many dealers, this one included. If one of them points out an error in one of my listings, I at least take the time to instigate it. Neither one of them asked you to sell them the coin at a discount. They simply pointed out the problem. I've mis-attributed coins in the past and changed the listing based on comments received and subsequent research. It happens but it's what you do azbout it that really matters. On a lighter note, I know some of the posters here love when I list coins and NOT attribute them....But that's a whole different topic.
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Pillar of the Community
 Canada
5593 Posts |
I realize that you don't get a feedback rating like that by being less than honest. My remarks were limited to the 1884 Obv 1 that you advertised and that you were contacted on by many more people than me that the listing was wrong. I think that we have done business in the past and I've had no problem. But I told you 3 different times the markers that were needed for an Obv 1 & 2 and you refused to say anything other than "I have talked this over with my partner and ...." and failed to budge from your Obv 1 stance. The email responses back to at least one other email commenter was verbatim, word for word, on what you sent back to me. The only conclusion that I could draw was that you didn't bother to look again at the coin, you refused to listen to reason, and refused to consider suggestions from the field. The newest newbie could contact you and ask you to look again at the coin .. it doesn't make any difference if you couldn't tell me from Adam or Mary Queeen of Scots. All you had to do was look at the coin and actually read what the people were saying.... all the markers were given to you as proof. I don't know what book(s) that you use as a reference but, if you are going to deal in Canadian material, you should at least have a Charlton or Haxby guide. You only had to go less than 10 pages into either of them, regardless the year or edition, and you would have seen (almost a full-page picture) that you had an Obv 2, not a #1.
Edited by okiecoiner 10/09/2015 5:03 pm
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Pillar of the Community
Canada
2632 Posts |
SW- Your excuse is pathetic in my opinion, the information you need to identify the coins in question is readily available on the net. Good Canadian coin books are available on ebay, new or used. How long you been selling Canadian coins without a way to properly identify them? The 1953 nickel was very obviously not a far leaf and even a novice could tell the difference. Also nobody is 'taking upon themselves to discredit you', your doing it to yourself. Keep in mind there are a huge amount of CCF members here that are Ebayer's and you might be biting off more than you can chew if you maintain this reckless business conduct. We all make mistakes but you didn't even try.
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Forum Dad
 United States
24180 Posts |
Quote:Whatever authority you think you might have goes out the window as soon as you log on to ebay. Wanna bet?
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Pillar of the Community
 Canada
5593 Posts |
I would not be too hard on the vendor in question. I think that he has learned a lesson about auction backlash and that a lot more goes on behind the scenes when an auction has problems than just a neutral or worse feedback rating. The vendor DID answer each of my 5 emails to him, each building on his responses to me. He remained civil, but stubborn, in the whole 4-5 day back and forth. Anyone that answers 5 emails promptly isn't trying to actually screw someone over .. he's trying to CYA or actually learn something without admiting errors. By now, I hope he has bought a reference book with photos. I can think of no "reference" that doesn't have pictures of Obv 1 & 2 large cents like he mentioned. I guess that he hasn't gotten to reading my 6th email to him thanking him for his time and relisting his 1884 as an Obv 2 starting at $2.
Edited by okiecoiner 10/10/2015 09:39 am
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Pillar of the Community
Canada
1980 Posts |
Quote:Quote: Whatever authority you think you might have goes out the window as soon as you log on to ebay. Wanna bet? im guessing he has not been here long enough to see the magic of what mike marshall can accomplish on ebay lol
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Pillar of the Community
 United States
1949 Posts |
Quote:What you all were telling me was not in my books and so I thought there was no truth to what you were saying. Sorry, but "honest, sage advice" is hard to come by on the internet and I'm just a little bit suspicious of anyone on ebay after I've been burned a few times. In any case, I apologize for my lack of information and I'm better informed now. People who do not sell on ebay do need to realize how big of an issue that really is. Quite frequently, anonymous 'experts' will shoot you ebay messages telling you that coin 'x' is actually coin 'y' and therefore worth a fraction, but of course they want to buy it... The more I have sold through ebay the more I realized how much I do not know, and I have been lucky enough to discover how effective this site is at answering questions on coins you do not have the correct literature or the knowledge to correctly identify or attribute. The Canadian section of this forum has many of the real experts in the field of Canadian Numismatics come through, and certainly anyone who deals in Canadian material would be wise to stick around and learn from some of the best...
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New Member
United States
5 Posts |
gbvbsite thanks for saying that we sometimes get carried away. TheCoinHunter, I received this message via ebay from themoneychest-2: "For your information - It should be noted that you are the subject of one of the largest coin discussion web sites, re your refusal to acknowledge that your listing along with one other is/was incorrect - even after renown experts have pointed out to you the difference in the varieties.." and this from flint.cda: "I have posted warnings about your refusal to change your listings on Canadian and US-based foreign coin sites, despite emails from me and others that you are severely misleading buyers. I have also sent ebay emails about your dishonesty .. you'll hear from them. This isn't about out differences of opinion .. this is about purposely misleading buyers ... you should be ashamed. To protect newbies and other people not up to speed, I sent about 10-20 of these to the vendors and ebay every year and you are the first that has refused to change .. they know who I am and my background. Evidently, you don't" Now if you, as a business owner/coin dealer were to receive messages like these would you not be worried about your online reputation and future business? Furthermore, I did continue to do research even after saying I would not be changing the listing. Ultimately I discovered I was missing a lot of information and what many of you were trying to tell me is in fact corrct. As for becoming a known "junk dealer" I have a good track record on ebay and I consider this an isolated case. It was a mistake, I've admitted to it, and I've corrected the mistake, and here we are. All's well that ends well. Thanks for your concern. Furthermore, I plan to regularly visit this site and may call on the users here for advice if something should come up again. I thank you all for your advice and would like to rely on it in the future should something like this come up. Okiecoiner, I did take the time to look over the coin several times. Problem is I was using just the one and same book each time, and as I've come to realize that book is not a good reference. I've said this many times over so pardon the fact I sent a copy+pasted form response out, but it gets tiring repeating myself. Pennyman007, calling it an excuse is in my opinion pathetic, but everyone is entitled to one. Cheers. P.S. I understand how to normally post on a forum and I will use a more casual format. I just want to make sure I address everyone to clear the air of any remaining concerns. Apologies.
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New Member
United States
5 Posts |
Adding on to above, I did not realize that there's already a page 2 here, and I wanted to say thank you to Okiecoiner for his post here on page 2. Additionally, I don't think I said my book has no pictures, and if I did I misspoke. Its not that there are no pictures in my book--it does have them--but it doesn't mention every marker. And yes I've learned my lesson.
jdmern, I intend to stick around and see what I can learn, thanks.
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Pillar of the Community
Canada
2632 Posts |
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New Member
United States
5 Posts |
That listing ended on the 7th. Not sure how you found a link to a pulled listing.
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Pillar of the Community
 United States
1949 Posts |
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Rest in Peace
United States
2668 Posts |
Listing is changed, SWCoins has admitted the error, and said 'Apologies'. Glad that's over. Now get off your high horses and let's throw a welcome party! 
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