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Suggestions On How To Resolve Postal Theft?

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Bedrock of the Community
Canada
10743 Posts
 Posted 01/14/2016  6:34 pm  Show Profile   Bookmark this reply Add SHAFTA9a to your friends list
CelticKnot, was there info on the envelope that said, coins or paper money company?
Or, anything that would say anything like that?
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 Posted 01/14/2016  7:13 pm  Show Profile   Bookmark this reply Add CelticKnot to your friends list
Nope. You see everything on the front; I only redacted the addresses and bar code. The back is completely free of writing and markings.
Pillar of the Community
United States
1119 Posts
 Posted 01/14/2016  10:30 pm  Show Profile   Bookmark this reply Add Steele to your friends list
You didn't receive the item. Yu should be covered by ebay's buyer protection. The seller will likely have to eat it though.
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188877 Posts
 Posted 01/14/2016  11:11 pm  Show Profile   Bookmark this reply Add jbuck to your friends list
Ouch.

I hope you can work something out. I guess the good news it was $40 and not $400.
Valued Member
Canada
488 Posts
 Posted 01/14/2016  11:12 pm  Show Profile   Bookmark this reply Add Bob Levi to your friends list
I wouldnt bother the seller with this as he shipped the package intact. Seems to me someone along the way got in it. Hard to imagine a sorter plucking the bills from in between the cardboard without pulling the cardboard too. I would question if ebay would refund as you signed and took the package home.
If the post office won't sort it out (and they should)i would say it's your loss for accepting a package that is quite clearly opened. I personally would not let the sender pay for my mistake.
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United States
2850 Posts
 Posted 01/15/2016  12:55 am  Show Profile   Bookmark this reply Add WheatBack to your friends list
My worst nightmare, especially for some of my more expensive packages. I don't have any other real solutions that haven't been mentioned here, but I hope it all works out for you and you don't have to take a loss on this.
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12840 Posts
 Posted 01/15/2016  01:14 am  Show Profile   Bookmark this reply Add CelticKnot to your friends list
@Steele: I thought about going through ebay but I want to give the seller every opportunity to work with me first. It truly doesn't seem like his fault and he has a pristine rep, so I don't want to jack with his business for a lousy $40. I'd prefer to work it out, and I think we're on our way; read on.

@jbuck: yes indeed it's good that it was only $40. Regardless, I just want the notes for my collection. I'm more disappointed that it'll take another month to get them! Again, read on...

@Bob: good points and I agree with you, but like I mentioned I already contacted the seller, and....

And graciously (but not unexpectedly given his stellar feedback), the seller has offered to work with me on this (and given my stellar feedback (if I do say so myself ), he knows I'm not trying to pull a fast one). I'll fill you in on the details when we come to an arrangement.

@Wheatback: given the photos you post, I can only imagine the stress you go through when treasures are in transit for you. *shudder* If he accepts my offer I'll be taking a moderate loss, which I think is only fair given my failure to inspect the package but I think it'll still work out favorably for both me and the seller. If nothing else, he will have my business going forward.

Thanks, all for your suggestions and thoughts.
Rest in Peace
United States
2668 Posts
 Posted 01/15/2016  01:58 am  Show Profile   Bookmark this reply Add Parklane64 to your friends list
This is why I quit buying comics on-line. 80% of the packages would have 'mishaps' and, of course, a portion would be gone.

USPS employs many thieves and USPS insurance is next to useless.

Now about ebay...........
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 Posted 01/15/2016  07:14 am  Show Profile   Bookmark this reply Add BStrauss3 to your friends list
Unfortunately postal inspectors don't care. I reported a very similar case to the local PO (the envelope was slit open with a razor, the contents removed and then resealed with glue. Not only are they unreachable, when I went through the town postmaster and sent the envelope along with a theft report up to the regional site where the inspectors live, they returned it apologizing for it having been damaged through the mail. Somewhere there is a report that was closed.

Unfortunately, since you signed for it, ebay will likely side with the seller.
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Pillar of the Community
United States
7390 Posts
 Posted 01/15/2016  09:11 am  Show Profile   Bookmark this reply Add Cascade to your friends list
My last PCGS return was in a long medium flat rate box and it only had 1 blue box in it so tons of "free space" when the mailman delivered it it had a huge hole in the face of the box almost big enough for the blue box to fit through if it wasn't so long BUT just big enough for fingers to manipulate through. I promptly opened it before signing and the blue box and coins were intact. That was a couple K worth of coins and for a few seconds my heart was pounding. I bet it was just a mechanical hit or other box going through the cardboard due to the amount of void space.

I'm with Bob Levi on your situation. Friction should have kept that bill in place without the cardboard falling out too so I'm thinking a mechanical damage then theft. The damage "opened the door" so to speak for the theft to occur.

Hope it all works out celtic and I applaud you for giving him the chance to work it out. It should show the true character of this particular seller
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United States
17884 Posts
 Posted 01/15/2016  1:12 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list

Quote:
If the post office won't sort it out (and they should)

I don't think they should. Once it was signed for the post office is off the hook, you have accepted it as delivered. When accepting a package you really need to examine the outside of the package before signing for it and if there is any damage bring it to the postmans attention BEFORE signing so you have a witness that it was damaged before it was received.

I used to do that when I had carpets delivered (had a carpet shop) If the wrapped carpet showed exterior damage when it was delivered I would have the delivery driver note the damage on the shipping invoice.
Edited by Conder101
01/15/2016 1:15 pm
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12840 Posts
 Posted 01/15/2016  10:01 pm  Show Profile   Bookmark this reply Add CelticKnot to your friends list

Quote:
When accepting a package you really need to examine the outside of the package before signing for it and if there is any damage bring it to the postmans attention BEFORE signing so you have a witness that it was damaged before it was received.

Indeed; lesson learned.
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12840 Posts
 Posted 02/13/2016  11:43 am  Show Profile   Bookmark this reply Add CelticKnot to your friends list
To close the loop on this, I was able to work with the seller and we resolved this in a mutually beneficial fashion. I received my follow-up package today and it was in tact.

Here are my treasures, 2.5 months after I initially purchased them. It was a long time in coming but I'm just glad they finally came!

Suggestions-On-How-To-Resolve-Postal-Theft?

I won't hesitate to do business again with this ebay seller. If anyone wants to know who it is, let me know.
Pillar of the Community
United States
1795 Posts
 Posted 02/13/2016  1:30 pm  Show Profile   Bookmark this reply Add BadToTheBone to your friends list
Well I had a similar problem getting coins from the mint. I received a box that was sealed but had nothing in it. I took it back to the post office after I had opened it (next day). I spoke to the postmaster and told him what happened. I then called the mint and was issued a replacement at no cost after giving him my information about the post office and have never had a trouble since. This happened probably about 5 years ago.
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 Posted 02/13/2016  11:42 pm  Show Profile   Bookmark this reply Add jbuck to your friends list

Quote:
To close the loop on this, I was able to work with the seller and we resolved this in a mutually beneficial fashion. I received my follow-up package today and it was in tact.
Excellent!
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