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 Replies: 50 / Views: 6,365 |
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Pillar of the Community
Canada
737 Posts |
The cost with tracking to return a single coin that is as described or not as described is the same. But I still have to dish out the $10 and only when all is said and done will I get all my money back provided I provide the tracking number as proof of shipping. Once a seller actually deposited the return money in my Ppal account which was very nice. I sent it back without opening a claim & when he received it, he refunded my original payment plus shipping. Sellers like this are less than a dime a dozen.
Edited by TaeKenDo
07/05/2016 9:48 pm
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Valued Member
 Canada
320 Posts |
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Pillar of the Community
Canada
737 Posts |
I would call them. This might mean you have to pay it & then you will be reimbursed once it is delivered. I can't see ebay & Ppal being sister companies having such a vast difference in return policies when it's not the buyer's fault & the item was defective or 'Not as Described'... Keep us updated, please. Edited by TaeKenDo
07/05/2016 10:05 pm
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Valued Member
Canada
395 Posts |
Sucks but it seems you're screwed via policy.
5.2 When the buyer files a claim for PayPal Buyer Protection because the item received significantly differs from the seller's item description, the buyer is required upon request of PayPal to return the item at his own expenses to the seller, or to another person or address as requested by PayPal during the claims process, as well as to provide appropriate proof of shipment. The proof of shipment needs to contain at least the details required in the Seller Protection Policy for a proof of shipment of the Seller. PayPal will not request such return if there is the reasonable suspicion that the return of the item would result in a violation of existing law. PayPal reserves the right to request further documentation from the buyer to support the claim. The buyer has to bear any costs that may arise from this request.
Maybe they'll listen to reason and you can phone paypal and tell them that they stole photos from another eBayer and it was a clear cut scam.
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Valued Member
Canada
257 Posts |
XWL has said it before You pick one or the other and follow the required steps. PayPal is actually an independent company now, didn't know that before! 2015-present (Wikipedia) PayPal has their own policies as there are possibly millions of companies that use them for payment processing - ebay being one of them. |
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Pillar of the Community
Canada
737 Posts |
I think Ppal or ebay acquired the other...not sure which one acquired which. Read this several months back. |
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Valued Member
Canada
257 Posts |
I just looked it up on Wikipedia in my last post Quote:PayPal Owner: Independent (1998-2002, 2015-present) ebay (2002-2014) Edited by GregJG
07/05/2016 10:32 pm
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Valued Member
Canada
320 Posts |
Ain't gunna hurt to call! Il phone them in the morning.thanks for the phone # TaeKendo
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Pillar of the Community
Canada
737 Posts |
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Pillar of the Community
Canada
737 Posts |
Greg, you're right, I had it the other way around. I stand corrected.
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Valued Member
Canada
320 Posts |
Update: PayPal refunded me.
Man I've had bad luck buying coins recently lol
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Pillar of the Community
Canada
737 Posts |
Glad it was settled and you`re not on the losing end.
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Valued Member
Canada
395 Posts |
So did you have to send it back with tracking or did you just get a straight refund?
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Valued Member
Canada
320 Posts |
I had to pay the $10 to send it back with tracking. They wouldn't refund that.
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Pillar of the Community
Canada
2366 Posts |
I remember once a few years back buying a bulk lot of gold and silver NCLT for about $2.5k. Got a box with some newspaper and two chunks of concrete. PayPal still wanted me to return it. With tracking.  Finally managed to convince them that it was kind of pointless... Wasn't like it was an honest seller who had just happened to make a mistake or anything! |
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Replies: 50 / Views: 6,365 |
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Posted 07/05/2016 9:49 pm
