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 Replies: 25 / Views: 3,866 |
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Pillar of the Community
United States
3471 Posts |
Did the shipper send this in a damaged envelope or keep the item? Did the buyer cut this out and report the item missing? Was the packaged damaged and the item simply lost in shipping? Did a postal worker cut the envelope and take the item? All things ebay, USPS and the insurer have to consider before settling a claim. I truly hope this works out in your favor. |
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Valued Member
 United States
97 Posts |
Good news...the seller went ahead and issued me a refund. I'm afraid the USPS will be the only winner in this situation.
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Pillar of the Community
United States
7621 Posts |
Was the package even insured by the sender?
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Valued Member
United States
97 Posts |
I don't think so. I put the tracking number into USPS website to file a claim and it said it was not insured.
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Bedrock of the Community
United States
94367 Posts |
Agree you should open an issue in the Resolution Center on ebay and persist politely. |
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Valued Member
United States
97 Posts |
Thanks everyone. Coinfrog...you can see a few posts back that's exactly what I did and he quickly issued me a refund.
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Moderator
 United States
188770 Posts |
Quote:
Good news...the seller went ahead and issued me a refund. This is good to hear.  Quote:
I'm afraid the USPS will be the only winner in this situation. I hope they can make the seller whole. It would be a shame if we lost one of the good ones over this. |
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Bedrock of the Community
13014 Posts |
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I hope they can make the seller whole. It would be a shame if we lost one of the good ones over this. USPS won't. Either ebay or Paypal has to and it sounds like the seller just decided to lose the money |
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Bedrock of the Community
United States
20753 Posts |
Exactly why I stay away from ebay. |
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Moderator
United States
188770 Posts |
Quote:USPS won't. Either ebay or Paypal has to... You are correct. I should have included ebay and PayPal when I said they, even though I was equally (foolishly?) hopeful the USPS could discover the problem. Quote:
...and it sounds like the seller just decided to lose the money Probably, especially if seller can make up the loss in other sales with less effort than it would take seeking a resolution. As I think about this more, it seems this might not be the first time they have had to handle this and they understand the long term gains of taking the hit. |
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Bedrock of the Community
13014 Posts |
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Probably, especially if seller can make up the loss in other sales with less effort than it would take seeking a resolution. As I think about this more, it seems this might not be the first time they have had to handle this and they understand the long term gains of taking the hit. Sadly I think it's more that they just know they would lose and don't want to bother fighting it which is what ebay wants. |
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Valued Member
United States
97 Posts |
Quote:Exactly why I stay away from ebay. I knew someone would respond with that. It's no different than having a problem with a local coin shop. They're not all perfect. Like many of you I'm sure he is taking the loss. I would like to think that it's because I've been a good customer of his for a couple of years. |
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Moderator
United States
188770 Posts |
I used to be very wary of ebay, but in the last year I have bought seven Ike dollars on ebay and could not be happier. Some people can change, some can not. |
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Pillar of the Community
United States
7375 Posts |
Wow, you were extremely fortunate that the seller gave you the refund so quickly. That exact thing happened to me a couple of months ago, and I filed an item not received case with ebay, and took pictures of the empty package. ebay quickly refunded me, and the seller kept the $......so we were both whole. ebay told me it's not my fault that USPS delivered an empty package. |
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Pillar of the Community
Canada
2781 Posts |
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Exactly why I stay away from eBay sounds like everyone was taken care of, which is why I deal with ebay |
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Replies: 25 / Views: 3,866 |
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Posted 10/23/2017 2:32 pm
