Thanks for the welcome jbuck.
Dearborn - I sent an email to the mint customer service explaining the penny issue and just received a response. It doesn't appear they are planning to do anything about it.
This letter is in response to your recent correspondence to the United States Mint.
Thank you for bringing this to our attention. Despite the image, the set does, in fact, include a 2023 dated penny. The Mint is currently reviewing our internal processes and putting procedures in place to correct this oversight in the future.
We appreciate you taking the time to notify us that you enjoy the updated proof boxes reflecting the change in pictures on the reverse.
We apologize for any issues, inconvenience or confusion this may have caused.
For general information, you may contact us seven (7) days a week from 8:00 AM to 9:00 PM Eastern Time. Hearing and speech impaired customers with TTY equipment can reach us Monday through Friday from 8:30 AM to 5:00 PM Eastern Time or by visiting us online at
https://www.catalog.usmint.gov. To contact us by email, please reply to this correspondence or send an email to usmint-support@usmcatalog.com.
We appreciate your interest in United States Mint products, programs and services.
United States Mint
Customer Service Center
1-800-USA-MINT (872-6468)
TTY 1-888-321-MINT (6468)
001-1-202-898-6468
Visit us at
https://www.catalog.usmint.gov to check on your order status, update your US Mint profile and to place new orders.
----- Original Message ----
Date: February 6, 2024 1:39 PM
To: usmint-support@usmcatalog.com
Subject: Updated packaging for 2023 Silver and Clad Proof sets
Thank you for the updated proof boxes reflecting the change in pictures on the reverse. I noted though the penny on both the original packaging and the updated packaging shows a 2022 penny and not what is in the set (2023).
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Posted 01/27/2024 6:02 pm
to the Community, Inahaz!
