Proper Feedback?

I just wanted to clarify that I've only dealt with this particular seller in question once. I was stiffed by a different seller. I'm probably making too big of a deal over such a little thing (especially for a $2.50 coin.) I just hate bad customer service.

Sellers can no longer leave negative feedback for buyers. Buyer feedback is pretty much worthless these days.

nolawyer, don't let the cost of the item sway your opinion. You received poor service and no response to your inquiries. Sellers sometimes encounter unforseen problems that require a little buyer understanding and patience. Had the seller responded, explained the circumstances and apologized, I would say let it go. In this case you were not important to them. Why should they be important to you? Only by using the feedback system will these folks understand customer support.

I'd stay with a neutral feedback as you did get what you paid for it just was not the greatest customer care. Keep it simple with comments like ...long shipping time & ...communication could be better.

Everybody has a bad hair day once in awhile

In this case, I think the seller deserves a neutral if the coin is as described. Their stated shipping time is too long to start with, but they didn't even stick with their own TOS. I would also give them 1 Shipping Time star and a low Communication star. The cost of the item makes no difference in the type of service you should have received. Sellers are very focused on the Detailed Seller Ratings (stars). This is what is determining discounts and the ability to reach TRS (Top Rated Seller.) This seller needs to improve service and should be made aware of that.

Wow, Susan, glad you're not my real mom!

Negative. People are too nice with stuff like this. A month is waaay too long with no communication. I'm extremely understanding as long as you tell me what's going on. I'll wait weeks longer than anyone should have to as long as you give me some sob story about your toe hurts and your car is out of gas and the post office was closed, etc. But not answering my questions and not delivering for a month is a negative. Sorry.

If the seller didn't care enough to respond to your messages, they don't care about your feedback. Leave the negative as a warning to other buyers. Something like: Poor communication, delayed shipping, avoid if possible.

I agree with Ken, Just stick to the facts about the deal