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Advice Needed For Auction House Who Sold Fake Coin

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Author Replies: 4 / Views: 83Next Topic  
Valued Member

Canada
195 Posts
 Posted Today  3H 42M ago Show Profile   Bookmark this topic Add recollector to your friends list Get a Link to this Message Number of Subscribers
I buy sometimes from CGB Numismatics Paris. They sold me a fake france 5 franc 1829 coin that should have been easily identified as fake given theyre supposed to be experts in french coins (reeded edge with irregular reeding)(now I'm wondering if I bought fake ones before and didnt realize it.). After about 1 week of contacting them they finally respond they will refund, but since then, they never reply to my messages. I wrote in french also.
I have about 1000 usd in coins I bought from them sitting at their company in France. I paid all the invoices, minus the refund they said I woud receive, and requested them to send the coins but they never reply after that one time. The invoice still remains unpaid according to their website.
The problem is I paid by debit, not credit card, so I cant call the card company to reverse charges. Any ideas on dealing with a company that has such poor customer service?
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CoinForMe's Avatar
United States
2390 Posts
 Posted Today  2H 40M ago  Show Profile   Bookmark this reply Add CoinForMe to your friends list Get a Link to this Reply

Quote:
Any ideas on dealing with a company that has such poor customer service?

. . . Yes, never deal with them again.
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jbuck's Avatar
United States
194677 Posts
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JimmyD's Avatar
Canada
21856 Posts
 Posted Today  1H 17M ago  Show Profile   Bookmark this reply Add JimmyD to your friends list Get a Link to this Reply

Quote:
Yes, never deal with them again.

Good advice.
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CoinForMe's Avatar
United States
2390 Posts
 Posted Today  1H 7M ago  Show Profile   Bookmark this reply Add CoinForMe to your friends list Get a Link to this Reply

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Good advice.
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