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Replies: 5 / Views: 132 |
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Valued Member
Canada
195 Posts |
I buy sometimes from CGB Numismatics Paris. They sold me a fake france 5 franc 1829 coin that should have been easily identified as fake given theyre supposed to be experts in french coins (reeded edge with irregular reeding)(now I'm wondering if I bought fake ones before and didnt realize it.). After about 1 week of contacting them they finally respond they will refund, but since then, they never reply to my messages. I wrote in french also. I have about 1000 usd in coins I bought from them sitting at their company in France. I paid all the invoices, minus the refund they said I woud receive, and requested them to send the coins but they never reply after that one time. The invoice still remains unpaid according to their website. The problem is I paid by debit, not credit card, so I cant call the card company to reverse charges. Any ideas on dealing with a company that has such poor customer service?
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Pillar of the Community
 United States
2390 Posts |
Quote: Any ideas on dealing with a company that has such poor customer service? . . . Yes, never deal with them again.
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Moderator
 United States
194708 Posts |
Yikes! 
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Bedrock of the Community
Canada
21856 Posts |
Quote: Yes, never deal with them again. Good advice.
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Pillar of the Community
 United States
2390 Posts |
Quote: Good advice. . . . . . . . . 
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Pillar of the Community
United States
7277 Posts |
Might sound extreme but try contacting the Embassy of Canada in Paris and have someone there contact the auction house. Any pencil pusher would do.
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Replies: 5 / Views: 132 |
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