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How Not To Sell Coins

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middross's Avatar
Canada
695 Posts
 Posted 06/14/2012  3:12 pm  Show Profile   Bookmark this reply Add middross to your friends list Get a Link to this Reply
Anytime that I sell on ebay, I clearly state that payment is due within 48 Hours of the auction ending, unless previous arrangements have been made with me. When selling a s a Buy it Now, I always require immidiate payment (and use that setting when setting it up). I include free shipping, so shipping discounts is not a concern for my buyers.

SPP, I think that the seller was WAY out of line. I hope that I never run into this seller.
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middross's Avatar
Canada
695 Posts
 Posted 06/14/2012  3:22 pm  Show Profile   Bookmark this reply Add middross to your friends list Get a Link to this Reply
@ TheCoinGeezer. How can you possibly think that SPP was in the wrong? ebay policy says that you have 45 days to pay for an item, unless otherwise stated in the listing (which it did not in this case). There is NO way I would stand for a seller making threats towards me (nobody else should either), and there is NO that a seller making threats toward me would EVER get paid by me. The seller is breaching the contract (by changing the payment due date), NOT SPP. If the seller wanted payment right away, they should have put it in the listing.
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TheCoinGeezer's Avatar
United States
117 Posts
 Posted 06/14/2012  3:36 pm  Show Profile   Bookmark this reply Add TheCoinGeezer to your friends list Get a Link to this Reply
*** Edited by Staff - So you get your post edited for personal attacks and think it's ok to delete the Staff edit and repost the attacks? See if that's allowed on a different forum. ***
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wireman09's Avatar
Canada
972 Posts
 Posted 06/14/2012  3:52 pm  Show Profile   Bookmark this reply Add wireman09 to your friends list Get a Link to this Reply
I agree with The Coin Geezer. If after 4 days you haven't paid for your item and haven't contacted the seller to explain why. I wouldn't want you bidding on my items for sale. It also sounds like your using his non-payment message as a reason to not complete the purchase. I think your completely at wrong here. Sorry.
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DVCollector's Avatar
United States
10045 Posts
 Posted 06/14/2012  4:01 pm  Show Profile   Bookmark this reply Add DVCollector to your friends list Get a Link to this Reply
Here is how ebay's own unpaid item process works--note that step 1 is called "Talk to the buyer"; step 2 is work it out in the resolution center--I don't see anything about telling the buyer "If you dont pay unpaid item will be recorded on your buyer account."--IMO that's taking an unwarranted offensive when @ 4 days you should be finding a resolution.
Quote:
Ebay's own words:
If you don't receive payment, you can open an unpaid item case in the Resolution Center as early as 4 days or up until 32 days after the listing ended (or immediately if the buyer is no longer registered on ebay).

Note: This means you have to wait at least 4 full days before you can open a case, unless the buyer is no longer registered. For example, if the listing ended on October 5 at 11:15 am, you can't open the case until at least October 9 at 11:15 am.
Edited by DVCollector
06/14/2012 4:09 pm
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SPP-Ottawa's Avatar
Canada
10460 Posts
 Posted 06/14/2012  4:10 pm  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply
Actually, it has changed. You now have 37 days (32 plus 5 days in an opened case) before ebay automatically closes the listing (it used to be 45 days last year, and back in 2007, when I first started on ebay, it was 60 days). Same link as DVCollector has provided above.

Frankly, I prefer the personal interaction with coin dealers, at coin shows... you would never see this kind of back-and-forth behavior there.
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

My eBay store
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Neil's Avatar
555 Posts
 Posted 06/14/2012  5:08 pm  Show Profile   Bookmark this reply Add Neil to your friends list Get a Link to this Reply

Quote:
Actually, it has changed. You now have 37 days (32 plus 5 days in an opened case) before ebay automatically closes the listing (it used to be 45 days last year, and back in 2007, when I first started on ebay, it was 60 days). Same link as DVCollector has provided above.


You're wrong, Coingeezer is right.

You have 4 days to pay, that's when a seller can file for non payment. If you had 45 days then ebay wouldn't allow the seller to file for a non payment in 4 days.

It's patently obvious you and middross are not sellers on ebay. You know nothing of ebay etiquette. If your not around to pay, DON'T BID! Thinking you can take forever to pay is a joke. I blocked both of you.
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dialog_gvf's Avatar
Canada
1581 Posts
 Posted 06/14/2012  5:16 pm  Show Profile   Bookmark this reply Add dialog_gvf to your friends list Get a Link to this Reply


Quote:

I agree that he was brusk, but as a matter of personal policy, I consider the NOW part of BUY IT NOW imperative


But, that NOW is in contrast to a FUTURE point of an end of an auction. Both are simultaneously possible (auction and BIN). It isn't referring to when payment is expected.

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Lithanial's Avatar
Canada
451 Posts
 Posted 06/14/2012  7:07 pm  Show Profile   Bookmark this reply Add Lithanial to your friends list Get a Link to this Reply
I pretty much give them 4 days to pay before I remind them to pay, then I give them 3 days to respond, then I open a case on the resolution centre, which usually works.
Rest in Peace
Parklane64's Avatar
United States
2668 Posts
 Posted 06/14/2012  7:22 pm  Show Profile   Bookmark this reply Add Parklane64 to your friends list Get a Link to this Reply
Yup, this is why I, and many other buyers, no longer do ebay. Hope that urge to speed gets all the finger-on-the-button sellers higher prices.
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United States
759 Posts
 Posted 06/14/2012  7:25 pm  Show Profile   Bookmark this reply Add OneBowl to your friends list Get a Link to this Reply
My internal referee declares both to be wrong. Seller for his message prior to attempting contact and buyer for cancelling based on message received. Buyer assessed a major though, and seller a minor.
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trout1105's Avatar
Australia
7096 Posts
 Posted 06/14/2012  7:28 pm  Show Profile   Bookmark this reply Add trout1105 to your friends list Get a Link to this Reply
I have bought coins with a buy it now listing and have always paid for the item/items immediately.
My assumption is that if it is BIN then you pay for it now, What is so hard about doing business that way
If your are weary about security when paying , don't buy it at that time and wait until you can pay securely
You obviously wanted the item and were happy with the price, So why not just pay for it when you got the nasty email and leave bad feedback for his rudeness.
This way YOU would have fulfilled your part of the transaction and would have due reason to seek redress via feedback, Instead of sooking and backing out of the deal.
In my opinion both you and the seller have been unreasonable/rude with this transaction
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xshift's Avatar
United States
2669 Posts
 Posted 06/14/2012  7:30 pm  Show Profile   Bookmark this reply Add xshift to your friends list Get a Link to this Reply

Quote:
It's patently obvious you and middross are not sellers on ebay. You know nothing of ebay etiquette. If your not around to pay, DON'T BID! Thinking you can take forever to pay is a joke. I blocked both of you.


The time frame between the minimum and maximum days in ebay's rules (helpfully linked above) exists to give the buyer and seller time to work together if needed. If a seller chooses not to use it, it's their prerogative - but to claim someone has no knowledge of ebay "etiquette" because they point out the availability of it (and might actually work with their buyers - gasp!) is unwarranted, and frankly, a little rude.

This is a discussion, so let's not take things personally while we discuss it


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xshift's Avatar
United States
2669 Posts
 Posted 06/14/2012  7:33 pm  Show Profile   Bookmark this reply Add xshift to your friends list Get a Link to this Reply
My non-mod contribution: As a past buyer and seller, I found communication to be the key to most issues that arose - but it has go both ways.
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SPP-Ottawa's Avatar
Canada
10460 Posts
 Posted 06/14/2012  7:34 pm  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply

Quote:
It's patently obvious you and middross are not sellers on ebay. You know nothing of ebay etiquette. If your not around to pay, DON'T BID! Thinking you can take forever to pay is a joke.


Actually, I sell a lot on ebay, and lots to collectors of this forum. But four days (which can include a weekend - but certainly is not forever) is not the do-or-die deadline, it is the minimum that one can file for non-payment. Personally, I understand that most people buy coins as hobbists and numismatists, and I extend the common courtesy to any auction winner, as I would at my table at a coin show, and open a line of communication with the buyer first, as is recommended in step 1 of the ebay policy. You are completely within your rights to take such drastic measures against customers, but it does not lend itself to happy, repeat customers. If a dealer is rude to you at a coin show, do you return to their table at the next show? Speaking of etiquette, it works both ways, and my point was that there was a much better way to resolve this.


Quote:
I blocked both of you.


Again, within your rights to do so. I reciprocated the gesture as well.
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

My eBay store
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