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Posted 04/16/2019 11:57 am
"It happened so long ago it is completely irrelevant"
I think you should have prefixed that sentence with "I think" or "In my opinion."
In lieu of that, it leaves me in the awkward position of being wrong, stupid, heretical, or some combination thereof, because I completely disagree.
After I posted my comments, I read the entire thread. It was a nontrivial endeavor for me; I'm "up in years" (man, they sure creep up fast!), in poor health (had my 4th ER visit of the year the day before yesterday and am still on the rebound) -- but I found the material to be anything but irrelevant.
Having read about what happened to this guy I have resolved to strike PCGS off my list of "companies to even consider doing business with." I did not see any resolution to what they did, and their legalese CYA fine-print -- and their doggedly adhering to it -- leaves a foul taste in my mouth and a fouler stench in the air.
The gilding touch was their persistent urging him to send it to them for evaluation so that they could determine whether or not to cover it under their warranty -- and only when the intelligent customer refused to budge until they gave him a number, they finally admitted that if it would be covered, they would pay him the grand sum of $15.
My jaw about struck the pavement when I read that.
What sane customer would even consider forking out a shipping amount in excess of any possible "coverage" -- $15 for a $500 coin they virtually destroyed?
Then yanking the rug from under him by de-certifying it was the coup de gras (minus the "gras" component).
I have no idea what they were thinking...
So, in closing (my final comment in this thread), consider me wrong, stupid, heretical, or whatever. I found the thread to be invaluable, regardless of when it happened. In fact, the length of time that has elapsed without them doing anything beyond pointing at the fine print only makes them look worse IN MY OPINION.
I think you should have prefixed that sentence with "I think" or "In my opinion."
In lieu of that, it leaves me in the awkward position of being wrong, stupid, heretical, or some combination thereof, because I completely disagree.
After I posted my comments, I read the entire thread. It was a nontrivial endeavor for me; I'm "up in years" (man, they sure creep up fast!), in poor health (had my 4th ER visit of the year the day before yesterday and am still on the rebound) -- but I found the material to be anything but irrelevant.
Having read about what happened to this guy I have resolved to strike PCGS off my list of "companies to even consider doing business with." I did not see any resolution to what they did, and their legalese CYA fine-print -- and their doggedly adhering to it -- leaves a foul taste in my mouth and a fouler stench in the air.
The gilding touch was their persistent urging him to send it to them for evaluation so that they could determine whether or not to cover it under their warranty -- and only when the intelligent customer refused to budge until they gave him a number, they finally admitted that if it would be covered, they would pay him the grand sum of $15.
My jaw about struck the pavement when I read that.
What sane customer would even consider forking out a shipping amount in excess of any possible "coverage" -- $15 for a $500 coin they virtually destroyed?
Then yanking the rug from under him by de-certifying it was the coup de gras (minus the "gras" component).
I have no idea what they were thinking...
So, in closing (my final comment in this thread), consider me wrong, stupid, heretical, or whatever. I found the thread to be invaluable, regardless of when it happened. In fact, the length of time that has elapsed without them doing anything beyond pointing at the fine print only makes them look worse IN MY OPINION.
