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Replies: 59 / Views: 7,706 |
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Pillar of the Community
Canada
5324 Posts |
The RCM reps has for the last 2 years trying to weed out the mc who only buys the 20 for 20 types coins and the BOC gold units which created many one time mc. This is a over reaction to the 20 for 20, but one would assume those reps that have the few gold kilo buyers can get as many of these coins they want.
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Rest in Peace
Canada
1360 Posts |
Quote: those reps that have the few gold kilo buyers can get as many of these coins they want. If I could afford Gold Kilos, I wouldn't be worrying about any over priced/produced $20 1/4 ounce silver coins.
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Pillar of the Community
Canada
2845 Posts |
Quote:
If I could afford Gold Kilos, I wouldn't be worrying about any over priced/produced $20 1/4 ounce silver coins.
Nor can I imagine buyers of gold kilos accumulating truckloads of XforX to serve as an emergency cash plan. But certainly RCMs best clients could be granted requests that'd be ordinarily refused. In that example, it'd be more of an expectation than a special favour.....just how it goes, top customers always get special privileges or they'd take their business elsewhere.
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Pillar of the Community
Canada
1027 Posts |
The sales rep can come up with whatever flowery answer that you want to hear; however, I truly understand their predicament. I have sold advertising for such a long time. When management comes up with all these restrictions or increase in rates, one really cannot do anything about it because the input will not be accepted into the computer system.
A song and dance is not required for me to understand the predicament. Most clients just need confirmation once again about the "value" of what they are buying. What can my rep say? Hmmmm.... Let's see. Maybe he can say too many people returning face value coins to the bank. Maybe he should say that people are abusing the system with face value coins. I do not need a further explanation. I get it!
Also, this is not just about 20/20 coins. This is about limits for 200/200 snd 100/100 or 50/50 or 25/25. Some master club platinum and over, never buy one single coin other than face value coins that can be redeemed at banks.
@wildflowerAB.....,what would be a suitable answer that you would like to hear from your rep?
Edited by New1954 05/21/2016 12:33 pm
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Pillar of the Community
Canada
5324 Posts |
I don't think gold kilo buyers are too worried over air miles or other card rewards
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Valued Member
Canada
234 Posts |
Just a side note, I am not sure if this still works but I have used it in the past. If you want more than the limit of 5 coins on the same account you can also get the $20 for $20 subscription which has a limit of 5 per account, making the total number available to purchase with one account 10 of each coin.
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Pillar of the Community
Canada
2984 Posts |
Quote: This is about limits for 200/200 snd 100/100 or 50/50 or 25/25. Some master club platinum and over, never buy one single coin other than face value coins that can be redeemed at banks.
That is pretty much the reason why the RCM changed its policy. The mint is losing money when people only buy the x for x coins to achieve higher tiers of MC. And the customer then returns them all to the bank. The RCM wants you to buy the regular coins where they make the bulk of their money.
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Valued Member
Canada
135 Posts |
Quote:But sales reps do not own RCM and there's a huge difference. Their job is to abide by RCM policy while leveraging their direct relationship with their client base. While I can see your point here, if RCM Sales Associates are not empowered with some leeway / discretion: 1) The RCM must be an awful place to work. 2) Sales Associates are essentially nothing more than glorified order-takers. Every single Sales Associate on my national team has the ability to make discretionary calls, and/or bring "exceptions" up the food chain through our management structure, and you would think that a dynamic company like the RCM would be similar. Quote: Face value coins should not count towards Master Club status. This is the only way to weed out their non profit clientele from taking advantage of the system. :)))))) Couldn't have said it better... You have my vote here. Drop face value coins from the MC program, and eliminate limits. I think the RCM would actually benefit here in terms of sales - they would ultimately "push" more product, while eliminating the free-riders attempting to score and advanced MC status. EDIT: Another idea... why not exempt "more advanced" MC members from quantity limits on face value coins? Could be another "benefit" of the Prestige level of membership, as an example.
Edited by Wandering Eskimo 05/21/2016 9:28 pm
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Pillar of the Community
710 Posts |
Quote: Nor can I imagine buyers of gold kilos accumulating truckloads of XforX to serve as an emergency cash plan. LOL, gold kilos? Those folks buy bullion bars exclusively!
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Pillar of the Community
Canada
5324 Posts |
Hard to imagine the markups but someone seems to buy these gold kilos, almost impossible to sell over bullion value
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Pillar of the Community
Canada
2984 Posts |
Quote:Drop face value coins from the MC program, and eliminate limits. I think the RCM would actually benefit here in terms of sales - they would ultimately "push" more product, while eliminating the free-riders attempting to score and advanced MC status. If the RCM drops face value coins from the MC program, half the people on this forum and the other one would fall out of the MC program. As of now, half or more of the weekly "Movers and Shakers" are already x for x coins. Any change in policy will surely affect the sales of these coins.
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Pillar of the Community
Canada
2427 Posts |
If they do impose limits for these X for X coins then this is a good thing. More MC members in lower tiers will have a better chance of obtaining some of the (future) New Released coins.
Edited by darryldarryl 05/23/2016 1:32 pm
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Pillar of the Community
Canada
2845 Posts |
Quote:
@wildflowerAB.....,what would be a suitable answer that you would like to hear from your rep?
Pretty much any knowledgable answer other than blaming policy changes on management. Just my opinion, but my business is with the company therefore I'd expect my rep/salesperson to respond to my concerns as a representative of said company. If I'm granted any special arrangements I also want to know the company supports that because of the type of customer I am, not because my rep is trying to get away with something on the sly. The difference is who one is loyal to - the rep who's doing me a big favour or the company who truly appreciates my business, who the rep happens to be employed by. Partially that's because in the sales environment of today, for various reasons, it's unlikely that a customer has the same sales rep for more than a couple years. One of the reasons is because good ones move up to more lucrative ventures and poor ones get shown the door. If one likes their rep but has a distain toward the company in general.....time to move on in my opinion.
Edited by wildflowerAB 05/23/2016 3:43 pm
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CCF Master Historian of USA Commemoratives
 United States
12296 Posts |
Quote:If the RCM drops face value coins from the MC program, half the people on this forum and the other one would fall out of the MC program. An ideal result IMO.
Collecting history one coin or medal at a time! (c) commems. All rights reserved.
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Pillar of the Community
Canada
2984 Posts |
Quote: If they do impose limits for these X for X coins then this is a good thing. More MC members in lower tiers will have a better chance of obtaining some of the (future) New Released coins. That is not a problem since practically every RCM coin has reached lower MC tiers. Of the 300 or so annual releases how many did not reach lower tiers recently? I could think of only two - the 2 oz Voyageur and the Star Trek gold coin. And even the Gold Star Trek coin reached lower MC tiers if you had a rep.
Edited by MoneyPenney 05/23/2016 6:56 pm
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Replies: 59 / Views: 7,706 |