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 Replies: 21 / Views: 2,982 |
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Bedrock of the Community
13014 Posts |
Check their website but I think it might be to late now
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Bedrock of the Community
United States
12437 Posts |
The person that purchased the insurance, the seller, is the only person that can file a USPS insurance claim.
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Bedrock of the Community
United States
17884 Posts |
According to the USPS website either the buyer or seller can initiate a claim (At least it used to say that I haven't double checked recently.) But since thirty days have passed you have probably hurt your chances of collecting significantly. As far as cost to get it fixed you are just talking about a reholdering fee not a grading fee so it is considerably cheaper. And since a reholder will have the same serial number CAC also offers a restickering service for reholdered coins that is cheaper than the regular submission. The real expense will be the shipping and insurance back and forth for the reholdering and restickering.
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Pillar of the Community
United States
1116 Posts |
The thing about the seller posting pictures is that you have no idea as to when that picture was taken. What has the seller told you in response to you telling them of the problem.
If you haven't filed a claim yet then you may be to late to get any satisfaction. You may have to contact PCGS to get it repackaged and then send it off to CAC to have them put another bean on the coin.
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Pillar of the Community
 United States
7840 Posts |
I have learned one thing from this, file the claim as soon as possible! I will contact the service (PCGS & CAC) for the reholder process. Thanks all!  PCGS Reholder fee: $10 CAC re-sticker fee: ? (requested info from CAC) Edited by oih82w8
08/28/2012 10:29 am
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Bedrock of the Community
13014 Posts |
If you arent a member CAC will give you a little grief about it and ask you to submit through one that is. However if theres no way for you to find one they may help you out. They let me send one in as a 1 time think on a purchase where the bean was falling off and surprisingly it was absolutely free. Didnt even have to pay return shipping
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Pillar of the Community
United States
7840 Posts |
Here is the reply that I received from CAC;
Dear John,
Thank you for your email. You would have to send the coin back to us for
evaluation. We ask that you send along a color scan of the coin in its
current holder for our reference when you send the coin back to us. This
will help us identify the coin and keep our POP report accurate. The fee
schedule is as follows:
If the cert number changes coins valued under $10,000 are $10.00 per coin,
over $10,000 are $20.00 per coin. If the cert number remains the same the
fee is $3.00.
Sincerely,
Michelle
Michelle Kumpf
CAC
908-781-9101 (phone)
908-781-0746 (fax)
michelle.kumpf@caccoin.com
Edited by oih82w8
08/28/2012 2:48 pm
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Bedrock of the Community
United States
12437 Posts |
Quote:
The person that purchased the insurance, the seller, is the only person that can file a USPS insurance claim. Correction- the person purchasing the insurance is the only viable option if the insurance was purchased at a retail post office. To file a claim under retail insurance, you must have the original copy of the mailing receipt showing the purchase of insurance. If the insurance was purchased online, either party can easily file an insurance claim since the buyer and seller receive electronic tracking information. Quote:
What is evidence of insurance?
If you purchased insurance online you can submit a claim online without providing evidence of insurance. File in a Post Office and you'll need to print and provide details of your transaction.
For insurance purchased at a Post Office or through a rural carrier, you'll need the original mailing receipt. This can be a sales receipt or a postmarked Insured Mail, Registered Mail, or COD receipt. https://www.usps.com/ship/file-insu...e-claims.htm |
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Pillar of the Community
United States
7840 Posts |
I finally got around to taking an image of the "damaged" area, and it is not as bad as I first thought;  The cracked area is at the bottom of the slab, under the date, and the coin is in no danger of moving and all of the sides are still intact and sealed. I am not going to worry about having it reholdered and such.  Thanks for the info on insurance though!  Edited by oih82w8
08/29/2012 11:46 am
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Bedrock of the Community
13014 Posts |
I agree after seeing the picture its not worth the money to reholder at this point
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Moderator
 United States
190040 Posts |
I was expecting it to be much worse, so I agree, leave it alone.
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Pillar of the Community
United States
7840 Posts |
This is probably a fitting end to this thread;  |
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Pillar of the Community
United States
7840 Posts |
-duplicate response-
Edited by oih82w8
08/29/2012 4:18 pm
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Bedrock of the Community
United States
17884 Posts |
Quote:
To file a claim under retail insurance, you must have the original copy of the mailing receipt showing the purchase of insurance. From the posted link. What do you need to file a domestic claim? 1 - A Completed Claim Form File your domestic claim online. Or download the PS Form 1000, Domestic or International Claim form, complete it, mail it to our Accounting Services team. Print a claim form › 2 - Evidence of Insurance A mailing receipt, online label record, or shipment packaging can show the item was sent with insurance or Express Mail.So the shipping package can stand in instead of the mailing receipt. Interesting the regular text says the package will do, the tool tip says you have to have a receipt. Is it any wonder the postal workers can be confused. |
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Moderator
United States
190040 Posts |
Quote:
This is probably a fitting end to this thread  I would not say it was that bad.  It is your collection and you have spent a lot of time getting the best. Yes, the damage would have annoyed me, too, so do not sweat it!  |
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Replies: 21 / Views: 2,982 |
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First Page
Posted 08/27/2012 6:04 pm
