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About To Try My First "Cross-Overs" With PCGS

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Pillar of the Community
United Kingdom
2135 Posts
 Posted 04/14/2014  4:19 pm  Show Profile   Bookmark this reply Add Pertinax to your friends list
How did a dealer know your details to cold-call you ?

Does PCGS provide new customer details to favoured dealers ?
Pillar of the Community
United States
500 Posts
 Posted 04/15/2014  1:55 pm  Show Profile   Bookmark this reply Add BuffalosRock to your friends list
I signed up on their website about 2 months ago. But I didn't ask to be called or contacted or anything so I consider that a "cold call" from them. It had nothing to do with PCGS. I've never had a dealer call me out of the blue like that before is all.
Pillar of the Community
United States
500 Posts
 Posted 04/30/2014  3:07 pm  Show Profile   Bookmark this reply Add BuffalosRock to your friends list
Just an update.

I hope my luck changes as the USPS lost track of my "registered mail" shipment for a week. I sent it 4/10 and it estimated delivery 4/12. When there was no update by 4/16, and no tracking entry since 4/11, I called and opened a case. They said they'd get back to me by 4/19 at the latest. At about 2am 4/19 it finally showed up as being in CAL. Then made it to PCGS on Mon 4/21. IMO they should refund something when it takes 11 days like that - but I guess they only do that if you pay the big bucks of priority express overnight to boot. Otherwise they can take their time.

Has been sitting in their "in process" status ever since. I think they are less attentive to the "freebie" CLUB orders so it may well be days still before I see any movement. They list 15 business days as average but I see a lot of orders that take more than a month to get turned around.
Pillar of the Community
United States
7375 Posts
 Posted 04/30/2014  5:41 pm  Show Profile   Bookmark this reply Add edweather to your friends list
They say that Registered mail takes longer, but for what they charge, that is ridiculous. Last week I sent 2 coins into PCGS, and sent it Priority Insured in a small flat rate box. I wasn't a super valuable shipment, only $1000. When I found out that Registered would have been only $2 more, I thought I should have sent it Registered, but after reading your post I'm glad I didn't. Mine got there in 3 days. If it would have been a real valuable shipment I would have definitely done the Registered thing though.
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United States
1511 Posts
 Posted 04/30/2014  6:53 pm  Show Profile   Bookmark this reply Add NathanASE to your friends list
Registered takes a long time, I believe it's usually an average of 10 days. (What I was told at least. Same thing happened with my first experience sending a big value package in, I was out, calling everyday... Sketchy, lol. Then all was good 11 days later, so I really wouldn't be too worried. Registered has to be unlocked then signed for, passed off, signed by the recipient, put back into a lock box, then on it's way.... at each and every stop of the way. It takes much longer than the regular mail just being passed through quick.

And I guess they don't scan it at nearly every stop either..
Pillar of the Community
United States
500 Posts
 Posted 05/01/2014  09:44 am  Show Profile   Bookmark this reply Add BuffalosRock to your friends list
Why do they estimate 2-day then if it actually takes 10 or more? Their website says to open a case after 6 days I believe. I guess it is better NOT TO SEND IT REGISTERED, even though PCGS is adament that you should. Perhaps they know that is slower and will get folks used to long waits? LOL I actually thought that because I insured it pretty well they might have figured it was less important to actually deliver it.

You'd think they'd scan a registered package MORE than a simple first class tracked item. But I get a lot more feedback on a $1.93 package than I did on this one of over $31. That seems bassackwards to me! 3-4 times longer to deliver, less tracking, yet 15X as much! This is literally the first thing I've ever sent registered. I doubt I ever will again as it is a complete rip-off IMO!
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United States
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 Posted 05/01/2014  10:22 am  Show Profile   Bookmark this reply Add NathanASE to your friends list
Ya I know, the two day estimate it lists is ridiculous, and quite frankly completely untrue. It's funny that it lists registered as two days, but everyone you talk to will estimate 10-11 days. At least everyone I've talked to at both the PO and ANACS for my first submission told me ten days was the "expected norm". I don't know what the site says about times or opening a case as it's been a while since I looked, but if you google how long registered mail takes everyone will say around ten days, lol. And I'm pretty sure with registered mail you cannot open a claim until 15 days after sent (15-60 days it used to say)... Or according to the USPS site at least. So I guess that should be take with a grain of salt, lol.



Quote:
You'd think they'd scan a registered package MORE than a simple first class tracked item.


I know bud, lol, your preaching to the choir. It seems like it's totally backwards. When I asked/ told them the exact same thing, if I remember correctly, the scanning it less had to do with security issues, something about how if someone hacked the tracking numbers (or someone told someone) about a high value insured package that they could intercept it somehow. That with registered/insured packages no info of the location is posted throughout transit because they don't want the location of valuable packages available online at all. Or something like that... It was a while ago that this happened to me (well, the first time that I was fought unaware at least) so I don't remember exactly. But it had something to do with security.

When I send packages to the TPG'er it's scanned at the post office I drop it off at, then at my local sort facility, and then nothing until it arrives at whichever TPG I send it to.. Like clockwork. Backwards and nerve racking? Yes... But good news is they've always got there and I've always gotten them back...

Anyways, I hope you get the grades your hoping for! O, and what type of ANACS slabs were the ones you sent in? And if you don't mind me asking, what was your reasons for wanting to cross them over? Are you working on a PCGS register set? Or for resale purposes? Or?
Edited by NathanASE
05/01/2014 10:25 am
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23522 Posts
 Posted 05/01/2014  12:37 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list

Quote:
You'd think they'd scan a registered package MORE than a simple first class tracked item.


It stands to reason, to me, that part of effective security for a package whose value could be $25k would be to minimize the amount of publicly-available information about it. And that would apply internally as well as externally; chances are the danger is greater from an inside job than anything else.

So, yeah, physically sign for the package at every step, heaving a hardcopy trail. But don't make that trail available to any postal employee with access to the internal computer system. It means that physical tracking is more difficult since a human being has to act at every location on the package's journey, inspecting the sign-in sheet, but that's a tradeoff I'll accept.

Pillar of the Community
United States
1511 Posts
 Posted 05/01/2014  12:50 pm  Show Profile   Bookmark this reply Add NathanASE to your friends list
Ya ^^^ that's basically what they told me when I originally asked, and it makes sense. At first I thought the same as you, that they should scan registered at least the same if not more, but like they told me and SsuperDdave said, they don't want that info of locations available online for those who know where/ how to look for it. So it's actually in your benefit that the teachings not updated as often
Pillar of the Community
United States
500 Posts
 Posted 05/01/2014  2:31 pm  Show Profile   Bookmark this reply Add BuffalosRock to your friends list
NathanASE, The ANACS slabs are the little white ones - the 1908 $10 was/is #614345, I don't have the other handy. The NGC slabs also had low cert numbers like under 3 million.

All 4 are intended for PCGS registry sets, but I also wouldn't mind the bump in value that PCGS slabs get - in general. I see that for the last month crossover %'s are up to 44%, so maybe they are getting less stingy? LOL Hope so!

So they scan it less because they don't trust their own employees with detailed info about expensive packages. SMH Go figure!
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 Posted 05/01/2014  3:09 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list

Quote:
So they scan it less because they don't trust their own employees with detailed info about expensive packages. SMH Go figure!


With close to 600,000 employees you can expect some bad apples. I knew one back when I was in Vermont, although she didn't get popped until after I'd left the state.
Pillar of the Community
United States
500 Posts
 Posted 05/03/2014  6:07 pm  Show Profile   Bookmark this reply Add BuffalosRock to your friends list
1/1 so far. The 1908 ANACS $10 crossed over at MS61. None of the other 3 have been updated/listed yet.
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United States
7375 Posts
 Posted 05/03/2014  6:56 pm  Show Profile   Bookmark this reply Add edweather to your friends list
Nice
Pillar of the Community
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500 Posts
 Posted 05/06/2014  1:45 pm  Show Profile   Bookmark this reply Add BuffalosRock to your friends list
3/4 aint bad! All but the 37D buff crossed. It was the one I was most worried wouldn't and I was correct. I'm satisfied tho with a .750 batting avg.
GL2ALL
Pillar of the Community
United States
7375 Posts
 Posted 05/06/2014  4:36 pm  Show Profile   Bookmark this reply Add edweather to your friends list
Yes, that sounds like a victory I'm still waiting for my results.
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