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Seller Not Responding To Request For Revised Invoice/Combined Shipping

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Bedrock of the Community
13014 Posts
 Posted 12/22/2017  3:31 pm  Show Profile   Bookmark this reply Add basebal21 to your friends list

Quote:
Typically speaking, how long does a seller have to respond to a requested invoice?


As long as they want really. Most will same day or within a day or two or will just send the invoice on their own.

Its worth starting the checkout process and see if the system just does it on it's own, they've been trying to automate more of it
Pillar of the Community
United States
7375 Posts
 Posted 12/22/2017  6:09 pm  Show Profile   Bookmark this reply Add edweather to your friends list
Not to worry. Those emails are generated by ebay automatically. The seller will probably respond soon. Try and be patient. If seller has a store they can use the vacation settings, if not, they can't.
Pillar of the Community
United States
4870 Posts
 Posted 12/23/2017  09:28 am  Show Profile   Bookmark this reply Add TheForce to your friends list
I've heard nothing yet today. I just sent the seller a request to have the entire order canceled. So we'll see what happens.
Pillar of the Community
United States
4870 Posts
 Posted 12/26/2017  1:27 pm  Show Profile   Bookmark this reply Add TheForce to your friends list
UPDATE:

I just got a response from the seller. Looks like I'm still on the hook for the coins and they sent a revised invoice as requested. However, they claimed they were having eBay/PayPal issues and provided an e-mail address for PayPal to send payment and instructions how to do it the fee free way. Is that allowed on ebay?
Bedrock of the Community
United States
94367 Posts
 Posted 12/26/2017  1:40 pm  Show Profile   Bookmark this reply Add Coinfrog to your friends list
I didn't think so.
Forum Dad
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United States
24182 Posts
 Posted 12/26/2017  1:43 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list
Call ebay and tell them what the seller is doing. Sounds scammy to me.
Bedrock of the Community
13014 Posts
 Posted 12/26/2017  1:53 pm  Show Profile   Bookmark this reply Add basebal21 to your friends list
If they were having trouble with paypal the fee free way wouldn't be working either. Paypal doesn't really care but the using the gift method nullifies the buyer protection
Pillar of the Community
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United States
4596 Posts
 Posted 12/26/2017  4:10 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list
It USED to be a huge no-no and would get the seller banned from eBay/PayPal (because it beat them out of their fees). Today they are separate companies and ebay doesn't care if you cheat PayPal, as long as ebay gets their fee.

Using PayPal gives you an additional layer of protection, which might be worth a wooden nickel. You can certainly pay the ebay invoice direct through ebay's credit card processing function and thus keep the ebay protection... If you log into PayPal through the ebay portal, you also keep the protection.

Sending money to a random address doesn't keep either of the protections...

You feeling lucky?

-----Burton
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United States
15537 Posts
 Posted 12/26/2017  5:23 pm  Show Profile   Bookmark this reply Add nickelsearcher to your friends list
Don't do it ... contact ebay and ask them to make it right.

I would not be sending money for ebay coins to any seller personal PayPal account ... that is a scam waiting to be hoisted upon you IMHO.
Take a look at my other hobby ... http://www.jk-dk.art
Pillar of the Community
United States
4870 Posts
 Posted 12/26/2017  9:47 pm  Show Profile   Bookmark this reply Add TheForce to your friends list
Have any of you called ebay before? What can I expect to happen and what will I need? This is new to me.

Just for the heck of it, I tried to check out and clicked pay now and this is what happened:

The sellers can't accept payments right now. Contact them for help.
Edited by TheForce
12/26/2017 10:20 pm
Pillar of the Community
United States
7375 Posts
 Posted 12/26/2017  11:49 pm  Show Profile   Bookmark this reply Add edweather to your friends list
Sounds like seller is trying to side step ebay fee, and paypal fee with the friends and family option. Don't do it. I'm surprised the sellers message got through, and not intercepted by ebay. It's basically easy to contact ebay, just call and tell them the story.
Bedrock of the Community
13014 Posts
 Posted 12/27/2017  12:30 am  Show Profile   Bookmark this reply Add basebal21 to your friends list
At this point your best bet is probably just to cancel. Sounds like they turned off PayPal for their payment options. There's no way to force them to take regular PayPal for it which is what ebay will tell you. Technically I don't think they're breaking any ebay rules since the sale still went through ebay it sounds like but if you don't pay through ebay I'm pretty sure you lose the ebay protection.
Rest in Peace
10197 Posts
 Posted 12/27/2017  02:20 am  Show Profile   Bookmark this reply Add Crazyb0 to your friends list
Sounds Like the seller is tanked on his PayPal funds, is broke. doesn't have money to pay for the eBay/Paypal invoices and has no credit card on file to cover it. Run like the wind...away from this sale for sure. Call ebay, this seller is trying to pull a fast one to get some cash, end run with you being the football.
Pillar of the Community
United States
4870 Posts
 Posted 12/27/2017  10:41 am  Show Profile   Bookmark this reply Add TheForce to your friends list
I just got off the phone with ebay. They pretty much said what you all said about not going through with it and assured me I won't get negative feedback. They said to contact the seller and tell them to cancel it. They also said what the seller did by wanting me to pay a different way in the message was inappropriate.
Pillar of the Community
United States
4870 Posts
 Posted 12/27/2017  9:52 pm  Show Profile   Bookmark this reply Add TheForce to your friends list
The seller canceled the order. Case closed!
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