Ebay Dilemma....follow Up..refund Received..read !

Filing a complaint with PayPal is your BEST option! They will contact him and then LOCK his account immediately. That lock will last throughout the complaint if it is not settled. The dispute will then go through something similar to a complaint board, which will take up to six weeks, and the account will remain LOCKED until that board makes a decision. I know, as I have been there! Your money is locked up and any new money that arrives thru PayPal is automatically locked up and basically confiscated by PayPal to settle the dispute in the event the seller won't comply to the agreement! My dispute was just the opposite as a buyer attempted to claim the package, which had to be signed for, was not delievered and that he had moved to another city. While I won the dispute my money and account were locked down for over a month. Filing a complaint with PayPal can make this seller miserable very quickly. Good luck and let us know how things work out.

Hi Grovey. Just a little food for thought. Paypal specifies that a seller MUST ship within 7 days of payment received. If you apply to Paypal, you will get your money back with very little hassle. Also, federal law states that a seller must ship within 30 days from payment received. I have seen pre-sales on ebay and they have been described as such and still they must adhere to the Paypal rules if they accept Paypal and the federal regulations.

Grovey
I too ordered the same thing from him
got the same reply to my emails waiting for D's
I am also contemplating the next step
I will try one more email.

I emailed him again to ask what had happened to the order.
The note I sent was very nice however it was on legal letterhead (don't ask).
I also reminded him that he may be in violation of PayPal and ebay regulations.
The first note I got back rambled on about how he had not yet received the stock and I could get my money back.
Then he proceeded to send about two pages of ebay rules staing that he does lots of pre sales and everything he did was legal.

I think he must have re-read my memo later in the day because I received a second memo very hotly worded telling me he is in no violations of any policies and I could get my money back and he proceeded to send about four more pages of ebay documents.

I think his tone of voice in his emails melted my speakers and monitor.
I will complete this order and put him on a watch list.

Should those be posted somewhere for all of usons to reference?

I strongly recommend asking for a refund immediately. If the seller won't cooperate, then file your complaint with Paypal prior to filing with ebay. I would also wait a day or two after filing with Paypal to file with ebay. If ebay begins their investigation first, it halts any action by Paypal and your refund will be held up that much longer. I would not allow more than 3 days for the seller to voluntarily refund your money. I know this sounds harsh, but I'm sure that you're not the only one this is happening to and he could very easily decide to close his ebay account and start a new one - in which case, it will be extremely difficult to get your money even through Paypal.

I just received this

Dear Gilbert Gardner,

mark alberti (sarahyoung123@aol.com) has refunded your payment.


Note from Seller:
buyer cancelled prior to the 30 day delivery requirement of a presale


------------------------------
Payment Details
------------------------------

Date Payment Sent: Mar. 10, 2005
Amount: $97.00 USD


and then this email from him
By the way - we know many others that had ordered from the mint the 1st day of availability and have not yet received their bisons.

As coincedence would have it - we just had ours delivered this morning - we will be shipping all orders for them (execpt yours and one other cancellation) on Monday.

Thanks anyway,
CAN YOU SAY....JERK !!!!!!!

Just be happy you got your money back and let it go. He could very easily not have the items there and he's just saying that so you'll regret your decision.

For the record, I strongly recommend avoiding presales.