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Replies: 23 / Views: 3,658 |
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Pillar of the Community
United States
2669 Posts |
I've been known to click "Buy it now", go to see what else they have for sale at the same time (for combined shipping, ya know).. then umm get sidetracked So you may just be the victim of an easily distracted/addle-brained shoppe... oh look, a chicken..
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Pillar of the Community
United States
1256 Posts |
I had a guy just yesterday that bought and did not pay until this morning. I took the package to work just in case he did pay this morning and he did, I would have rather he'd paid right away but shipping doesn't start until they pay so I got an automatic 5 star shipping rating even if they don't leave feedback. If they do leave feedback they can't change the shipping speed option. Nice ebay feature IMO.
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Valued Member
United States
459 Posts |
Sometimes I buy at night at home, but do not pay until morning also. I do not trust the security on my personal home computer as much as I do the one at work. I didn't realize a few hours jangled some nerves. I usually send a note to let them know what my plan is.
Sometimes I put in various bids before leaving on vacation, but I always ask them if it is OK first, I've never been turned down, in fact most seem pleasantly surprised. I have feedback of 100% with lots of comments about quick payment which I think may help. Thanks for asking, great thread.
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Valued Member
United States
108 Posts |
As a buyer, I will usually pay as soon as possible unless I am watching/bidding on other items from the same seller. Most sellers will have their policy as to how long they allow a buyer to wait to remit payment. With all of the hard-handedness that ebay uses on its customers, it is sometimes hard to remember that we are not " ebay sellers" (or whatever other venue we use), but sellers of our own entity, whether it is a business or private party. Your policy is your policy. You can make it 24 hours, 3 days, 4 days, a month, or even immediately. Your auction or fixed price listing is a legal contract between only you and the purchaser. If you want to utilize ebay (or other venue) services, you must abide by their contract with you. So, if you want to get ebay (the venue) involved in mediating a payment dispute with your customer, you must wait four days from the time the listing ended. My company has a five business day policy for payment, and are lenient on the matter. However, we are in the business of holding inventory on the supplies we sell. So, it's not like we are "holding" on to a specific coin that we only have one of to get rid of. Even when we do have coins for sell, we still hold our five business day policy. Some clients pay immediately, some do not. Some of our repeat clients will even take the full alloted time to pay because they wanted to "reserve" a special promotion price, but may not have had the money right away to pay. Especially with coins, someone may be trying to "lock in" a price that they are willing to pay, but may need to wait a few days to get the money transfered to PayPal or whatever. If you do not have any policy posted, then it is also possible the buyer may be waiting for an invoice, as well. Everybody is different, and there is no "right" or "wrong" way of buying and selling, except that each party should abide by the agreement. If there is no posted policy, then the courteous thing to do would be for one party or the other to make contact and clarify the situation, even if it is post facto of the listing closing. As a seller, I always take the prerogative in such a situation to make sure that the buyer is truly committed to the agreement and understands my terms. I would send an invoice to the buyer and instruct them that payment would be appreciated within whatever specified amount of time is within your own liking.
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Pillar of the Community
 United States
4000 Posts |
All good points. I appreciate the feedback. I've only had a few sales so far and it has not been an issued. Everyone has paid either immediately or within a couple/few hours.
It didn't occur to me until this sale that I really had not put up any "policy", so I started wondering what the default value was.
It also crossed my mind that maybe they were waiting for an invoice, so I sent that the following day. I'll give it another day or so and then send a friendly e-mail reminder. He has great feedback on many transactions, so I'm sure everything is fine. Just got me to wondering what the default was.
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Pillar of the Community
United States
602 Posts |
What did I buy and not pay for yet?
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Pillar of the Community
United States
642 Posts |
I'd say etiquette is to pay quickly, no later than 24 hours. However, ebay makes you wait 4 days before filing a non paying bidder complaint. Buyers can basically give a certain number of sellers the shaft per quarter without any blemish on their record.
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Pillar of the Community
United States
1064 Posts |
Sounds like it's a lot easier being a buyer, than a seller!
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Rest in Peace
United States
5375 Posts |
I try to be very lenient with it. I typically ask for 3 days, and allow more if they contact me first. However, I find it better to just wait for them instead of filing NPB unless its WAY over time. If they wait too long/poor communication/rude, I'll sometimes block them.
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Pillar of the Community
United States
1817 Posts |
24 hours to remit payment is my golden rule, if I am waiting for other listings to close in order to ship together, I will send a courtesy email to let the seller know of my intentions. So they aren't left hanging and guessing. It works like a charm.
Edited by Bizybackson 04/06/2011 11:22 pm
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Pillar of the Community
United States
505 Posts |
Ive had a guy pay 8 days after winning,even after sending 2 invoices...he Said he was ill and couldnt get to his computer,he may have been,so i'll give him benefit of the doubt!
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Moderator
 United States
23522 Posts |
Quote: So you may just be the victim of an easily distracted/addle-brained shoppe... oh look, a chicken..
ROFL
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Pillar of the Community
United States
505 Posts |
Quote: So you may just be the victim of an easily distracted/addle-brained shoppe... oh look, a chicken.. That IS funny...I overlooked it the first time!!
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Valued Member
United States
90 Posts |
Uh - Buy it Now - MEANS - Buy it Now
If you click the button to buy it you are obviously at your computer and should pay immediately That is the way I run the store
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Pillar of the Community
 United States
4000 Posts |
LOL - that's what I thought, too! I didn't recall anything about a lay-away it now button.
The guy finally came through and I have since mailed his package, but now I know to be more specific in the listing or know they have up to 4 days.
Thanks for all of your input!
Now if I can just figure out how to juggle shipping outside the US....
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Replies: 23 / Views: 3,658 |
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