Using Australia Post Shopmate For US Purchases - Page 2

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Author	Replies: 24 / Views: 4,244	Page: of 2

spru Bedrock of the Community United States 12477 Posts	Posted 12/15/2017 8:58 pm I was wondering how you would declare it. It seems using the term "numismatic" is a good choice, not only in this case, but for protecting any packages from theft. "Numismatic Album" is exactly what it is. In Memory of Crazyb0 12-26-1951 to 7-27-2020 In Memory of Tootallious 3-31-1964 to 4-15-2020 In Memory of T-BOP 10-12-1949 to 1-19-2024 Report this Post to the Staff
basebal21 Bedrock of the Community 13014 Posts	Posted 12/16/2017 04:55 am Numismatic, hobby supplies, album, book, all would work for danscos. Albums aren't really anything to worry about anything that's truthful works and it should come right through. They're looking for things where the value isn't properly declared to void taxes or drugs/weapons ect. Report this Post to the Staff
triggersmob Pillar of the Community Australia 9776 Posts	Posted 12/16/2017 06:57 am Australia Post certainly deliver coins from Royal Australian Mint. I have sent many packages overseas with no trouble at all. I label the contents as "Hobby Supplies". Occasionally I might get asked to be more specific, then I just add "metal discs". Steve :) Report this Post to the Staff
Yass Pillar of the Community Australia 652 Posts	Posted 01/02/2018 4:34 pm My coins from the US arrived via Shopmate a couple of days ago. My son signed for it. It was delivered by Auspost and wasn't opened by Customs. I now have another package to be delivered from the Canada Mint (who will also not send to Australia). I think that while a little more expensive, Shopmate appears to work well. Report this Post to the Staff
spru Bedrock of the Community United States 12477 Posts	Posted 01/02/2018 10:00 pm That's good news! In Memory of Crazyb0 12-26-1951 to 7-27-2020 In Memory of Tootallious 3-31-1964 to 4-15-2020 In Memory of T-BOP 10-12-1949 to 1-19-2024 Report this Post to the Staff
basebal21 Bedrock of the Community 13014 Posts	Posted 01/03/2018 01:43 am Quote: I now have another package to be delivered from the Canada Mint (who will also not send to Australia). That's really weird that they refuse to ship there Report this Post to the Staff
Yass Pillar of the Community Australia 652 Posts	Posted 01/05/2018 9:12 pm My roll of coins from the Canadian Mint have arrived at ShopMate. Unfortunately, they have been identified as 'Prohibited Goods'. More to follow. Report this Post to the Staff
Yass Pillar of the Community Australia 652 Posts	Posted 01/07/2018 4:54 pm I spoke with ShopMate Customer Service this morning. They advised me that they require a license to on-send the coins to Australia. I asked for details regarding this 'license'. They were unable to provide any details. They suggested I speak to Customs. When I advise them that I already had and that there were no issues with importing collectible coins, they just 'shrugged. I rang Australia Post who advised me that ShopMate, while badged as an Australia Post enterprise, is really only a franchise. They knew nothing of a license stipulation either. ShopMate will send me details of how I may be able to get around this dilemma. Like a dog with a bone, I'm not letting this one go. I will escalate with management (if I can find out who that might be). Fortunately, this was an experiment and will only cost me $70 Incidently, I wrote to the Canadian Mint as to why they don't send to Australia, No response. Report this Post to the Staff
Yass Pillar of the Community Australia 652 Posts	Posted 01/07/2018 9:47 pm Bottom Line ShopMate will on-send to Australia IF the parcel does not identify the contents as coins. As my recent purchase was from the Canada Mint, it was obvious what the contents were and ShopMate subsequently listed it as prohibited goods. The issues is not that the coins are legislatively prohibited, it is that Australia Post will not 'license' its agent ShopMate to post the item to Australia. It is Australia Post POLICY to not insure the coins (regardless of their value). It is NOT an Australian Government custom issue. I was assured by Australia Post that they will not change their policy. My only alternative is find another postal address in the US and have the coins sent there for on-sending to Australia. It now seems obvious to me that the reason companies like Canadian Mint will not send to Australia is because of Australia Post policy. Report this Post to the Staff
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