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I started to wonder if we, as collectors, have a responsibility to the local coin shop. Not a responsibility out of guilt, but perhaps a responsibility out of passion for this hobby we love.
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A coin store must pay for rent or a mortgage, water bills, phone bills, gas bills, electric bills. Then they have building maintenance such as furnace or A/C, sidewalk shoveling or cleaning. Window cleaning and numerous other items and all out of profits from coin sales. Then there is that other one small item called food and supplies for their families and again, all from the sale of coins?
The two most important quotes of the thread IMO. What would be the consequences of the disappearance of the B&M ?..... A lot of folks are already finding out. The same fate awaits many of the online dealers as well....competition is very, very tough for all businesses right now.
The B&M is like any other business, the small time farmers are gone. Only thousand plus acre farms remain, the five and dimes are gone, only
Walmart remains. Either grow or disappear, and in order to grow, efficiency must rule, and if efficiency equates to personality as well as knowledge and inventory, then so be it.
CEOcoinshop sounds like he is on the right track with his business:
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I have a B&M coinshop.
Last year I just expanded/remodeled. Now 5100 sq ft. I love my customers (even the cranky ones).
I try to make the place like "cheers" where everybody knows your name..... funny most of my customers are John Doe (privacy issues).
My sincere wishes for continued success CEO, stay your course.
If the B&M is to survive, the collector as well as the dealer must take responsibility for that survivability. Dealer and collector are entwined in a symbiotic relationship, they depend on each other, they need each other. With the closure of each small B&M, the options of the collector become smaller and smaller. Eventually, a time may come when there may be only online 'superstores' left, with little personality, poor customer service, little competition, and the means to set the values on pricing.
(And no, I am most definitely NOT a dealer). (Just a dreamer).
