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 Replies: 16 / Views: 2,843 |
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Rest in Peace
United States
2668 Posts |
Since he never showed you the coin, let him know you might like to see it, with the appropriate 'whoops' discount.
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Bedrock of the Community
Canada
10743 Posts |
Probably shouldn't have stayed in the room with 'high end' coins when he left. I would have left with him, and came back when he did.  |
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Pillar of the Community
1844 Posts |
 I would have left also... |
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Valued Member
United States
95 Posts |
I think he handled the whole situation poorly. He never should have left you alone with the valuable coins. It's not a matter of trust, just good business sense.
A few weeks ago a guy walked into Tiffany's in NYC asked to look at two very expensive necklaces at a counter by the door. The sales person turned their back to hi for a moment leaving the two necklaces on the counter, the guy scoffed them up and bolted out the door and got lost in the crowd on 5th Avenue.
He's really lucky you're an honest person. Imagine if they didn't have your contact info, you could have pocketed a slew of coins and been in the wind as they say.
I guess just to keep yourself covered you should have left the room with him, but that's only because he didn't safeguard the coins properly
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Pillar of the Community
 Canada
686 Posts |
For the record, I wasn't left alone in a room. The table we were sitting at was in the main room there, he went into a back room to determine some prices, and to give me a few minutes to look at the coins on my own.
And Shaft, if you're suggesting the coin doesn't exist, I have on good grounds that it does. Not going to say more, because I don't want to reveal the dealer!
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Pillar of the Community
Canada
1984 Posts |
The store owner should have done a canvas of all of his employees before, in essence, accusing a customer of theft.
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Pillar of the Community
Canada
3234 Posts |
I agree with Shaft on this one...
He should have done the proper R and R before calling you and suggesting that you were the cause of the missing rare coin.
As you said...It almost gave you a heart attack....
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Pillar of the Community
Canada
548 Posts |
Having worked in retail myself, I can assure you the employee was probably closer to a heart attack than you - he's the one who was responsible for the coin. I imagine the ensuing discussion in the store amongst the employees and their manager got rather... loud shall we say? That employee is on the slippery slope that leads to the unemployment line.
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Pillar of the Community
Canada
1354 Posts |
The guy should not have left the merchandise out and then leave the room or he should have accounted for all of it before you left the store. I would not have appreciated a call saying something is gone, the camera looks suspicious, did you "accidentally" take it prior to checking all his other avenues first.
If he had checked all avenues first then a simple call saying "did it accidentally get mixed in" would suffice. If it wasn't 100% evident on camera he should not have stated anything to you and if it was he should have gone straight to the police. Apart from that maybe it would have been a lesson for the future that he should be more conscientious with his job. especially if he wasn't the owner.
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Pillar of the Community
Canada
686 Posts |
Coin Chick - In his defense, he had e-mailed me asking if it accidentally got mixed in at first. After the coin was found, he told me that the camera footage looked suspicious.
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Pillar of the Community
Canada
2781 Posts |
Quote:
asking if it accidentally got mixed in at first that's just a polite way of saying I think you stole the coin but here's your get out of jail free card (because he never should have let the coin out of his site, the camera footage more than likely did NOT show anything conclusive and he was trying to cover HIS OWN BUTT) personally I think I would politely, but firmly, tell the owner you didn't appreciate the way it was handled. |
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Pillar of the Community
Canada
686 Posts |
You're right Wade. I'm trying to take the high road with it all though. He told me (after the fact) that the camera quality isn't great - they're planning on installing hi-def cameras soon.
I really had a pleasurable experience at the store. I brought in a bunch of coins, and ended up trading a bunch of mine, for two that I wanted of theirs. They offered me virtually the same % of trends for my coins, as the % they wanted on theirs, and the difference was only $40. He even told me to keep the $40 (I told him we can split it, so I gave him $20).
I don't want to make a bigger deal about it, and who knows, maybe they'll be even more generous to me next time I'm in.
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Pillar of the Community
Canada
1700 Posts |
Be careful the next time you visit that store.
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Pillar of the Community
 United States
1949 Posts |
I personally would be really off-put by the whole experience... Being accused of theft when it was a mistake by the dealer... I would personally avoid that store like the plague... What would have happened if the coin didn't turn up later that day? Imagine the hassle if the police got involved...
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Bedrock of the Community
United States
10045 Posts |
I once had a dealer accuse me that I 'palmed a coin'-- right in front of his eyes--simply because he lost count of the coins he handed me. He only 'figured this out' after I left his table at a show--and ran me down in near-hysteria.  In the OP's case, it seems like he had brought his own coins to the table, which would make me wary of stepping away too. Who walked away from the desk--who was being careless here? I just throw that out. What I learned from my experience...is that I need to protect myself, such as counting the coins with the dealer. That said, protecting my own interests shouldn't replace due diligence on the dealer's end. Frankly, I would be angry if a dealer told me the video looked 'suspicious'--then asked if I had 'accidentally taken it'? Come on, that's some really messed-up logic--and sore lack of responsibility on their end. I'm glad it ended well  , but I would also be wary of being put in this situation ever again. Edited by DVCollector
08/09/2013 3:27 pm
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Replies: 16 / Views: 2,843 |
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Posted 08/08/2013 06:32 am
