Po Lost Ebay Item What Are My Options?

That IS weird , Try ringing ebay and actually talk to them instead of emailing.

I have just sold 22 items over the last three weeks. this was from the first batch of sales about three weeks ago

Last update
he appealed the ruling and ebay deducted the funds from my PayPal account.
I am done with ebay and closing my account after 15 years.

Sad story and too bad ebay is losing Richard's business. There are more bad buyers on ebay these than bad sellers IMHO. A few bad apples can spoil an entire barrel.

File a BBB complaint. I think you can do that even though you're in England, right? ebay will respond to you...within a day or two of when they last can (at around the end of a month after you file the complaint), but they will respond to you. Call them out publicly on their actions, they won't like it.

I responded to a post about this yesterday, and a member said something in response to what I wrote. I told them I would never do business with ebay again, it's too risky. I may consider like a roll of dimes, but that is about it. This is a perfect example of why I cut off ebay. If a scammer is good, and trust me, there are a WHOLE lot of them out there, they'll get away with it and leave you high and dry. I understand that the prices you get on ebay are a bit better than other places, but why risk it for even a few hundred dollars? I'd rather see it leave my hands, in person, with cash on the recieving end. There are just way too many hands involved. And it'd be nice to have a service centered around bullion, but I'm sure that would go even worse than ebay. Just be very careful, because you don't know what happens along the way, maybe somewhere there is an intern who just doesn't care, keeps a few, and yours happens to be one of them. Sorry for your loss, even if it's $1 to $1000, it's still frustrating because it is your reputation.

I'd still try to get PayPal to cover both parties. This buyer will assuredly get a refund and if you complain to PayPal they might cover your loss. It's worth a try.

I'm so upset after reading this, I just had to respond!! I am also a seller, and this is the most madding thing Ive read. I was under the impression, with tracking and signature confirmation of delivery, the seller was fully protected according to ebay policy!! Why would anyone, employee or not, signed for a damaged package!! You'd want to dispute it with the post office, or like someone said, open it in front of a postal employee. ebay should be aware that scams are routinely run by buyers. The case was probably, an auto decision by a computer somewhere, with no human looking at details. I would dispute this. ebay should make the buyer, explain why they or agent signed for a damaged package!! This would be a very good scam to run. Has ebay even looked to see if the buyer has a history of doing this? I would post on the ebay seller forum about this issue. The link is on the ebay site map. You'd think this is an instance where they'd do a curtesy refund.

It really starts to stink, when the guy switched to not as described. To get a refund, he has to return the coins with tracking, so he has proof they arrived. If this guys scam works, what's stopping sellers from claiming a return arrived empty? Thus not having to refund the buyer!!

For me, whoever signed for the deliver is the party stuck with it. Since they chose to accept damaged mail, without checking into it first!! When I first started to buy on ebay, in my 2nd month, I had 2 envelopes arrive with bottom slits and no coin. These were $3 items so I didn't make a claim. One envelope was very strange, as all the packing material was still taped to inside of the envelope, it still puzzles me to this day.

I wish you the best of luck on this! I would try and talk to a live agent on this. Please keep us updAted, this is distressing to all sellers!!