Ebay Help - Dispute As Seller

@trimble - nice! I hope Ms Karma visits that scammer soon. I hear she can be a ..

We just solved all of our problems for shipping low value items in the US. Every thing will now go tracked from the US. We just moved close to the US border in the Fraser Valley of BC and it is 25 minutes to the border . It is so easy I myself still cannot believe it. You fill out one form for the US customs and they spot check the odd pak and you are on your way. We walk across the border and the post office is 400 metres from the border. We already have a US Post box shipping address and can NOW take full advantage of TRACKED ebay shipping. We started printing online postage and boy is it cheap to deal in the US now.
Our new policy is we use Canada post for Canada and world wide and USPS exclusively for the US and possessions.

Thanks everyone for your thoughts and ideas.

Especially Groszy, I filed the BBB complaint, received a call from PP and a credit for the full amount, they decided to take a 2nd look at the case, reinforced the need to use tracked shipping, but saw the issues with this transaction and issued a credit. I was pleasantly surprised.

@ purelywasted We have it all set up through stamps.com. We use a USPS Postal Box in WA state and we have a US credit card. It is a pretty slick system. When we set it up got some free goodies as well. We opted to buy the labeller as constantly cutting up paper and gluing it on paks is too much arts and crafts. It was around 169.00 US plus we will get nailed for the GST when we bring it back.
I can certainly see that we will be able to compete on a more even playing field with US ebayers now. Free tracking alone is reason enough to take advantage of this. Purely ALL of our US sales are being walked across the border with no problems at all. You do not have to pay the $10.75 per use fee if you are on foot (mandatory if you drive). Also the US customs said to make sure you use the correct form (there are two different ones) as per valuation. The only other requirements do not seal the paks as they are subject to spot check and the items must be duty free and legal to import. So coins of MOST countries and small antique collectibles are perfectly acceptable.
Good luck hope you can make it work for you.

Pacific... are you also a retail location? not many good choices in our area (north surrey myself)

Pacificoin:

Any issues bringing items valued at $200 or more across the border? It is my understanding that there are charges (duties) that have to be paid on items entering the usa valued over 200? Thanks in advance for the response

Yes Roger until the landowner tore it down in the name of rebuilding his business empire. My shop was Pacific Coin Centre LTD from 1985 until 1997. Thus Pacificoin on this forum.
@Brexzz1 no they have 2 forms one is items up to and including 250.00 USD each . The second form is for items 250.00 and up to $2500.00 each . The criteria is the customs tariff code that the items fall under. Ie are they DUTY free or not. That is why it is very easy to do for coin and small collectibles dealers. Also at the PO we use , I ran into an old stamp auction friend who has been doing stamps and related for years from a US address .
Most people confuse the DUTY aspect with TAXATION..........two totally different deals. Collector coins of numismatic interest are DUTY free
in most countries that are GATT members ( General agreement on trades and tariffs ). However almost all countries have a national SALES Tax, the US does not. The only thing the US customs warned was that the packages remain open and each package must have an invoice with it. The only other caution was a single item of over $2500.00 US should be brokered or sent from Canada. They were pretty cool about it when we first went last month, even almost friendly showing us how to fill the 2 different forms out. I think the fact my wife is a US citizen does not hurt. As a final word on this you cannot import items from places of origin such as CUBA ,NORTH KOREA , certain ISLAMIC STATES , or some ancient coins where it is illegal for them to have left their country of origin. One example was Cyprus. Other than that We have found a solid legal way to increase our ebay business in the US without tracking killing us financially.