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Coins Held By Cbsa/Customs ... Help

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Author Previous TopicReplies: 24 / Views: 4,897Next Topic Page 2 of 2
Pillar of the Community
Canada
798 Posts
 Posted 08/28/2016  06:43 am  Show Profile   Bookmark this reply Add JGG to your friends list
NGC always labels it "numismatic items being returned to owner". I honestly have never had this problem before.
Pillar of the Community
Canada
2495 Posts
 Posted 08/28/2016  06:45 am  Show Profile   Bookmark this reply Add doubleeagle59 to your friends list
I agree with all of Pacificoin's posts.
Pillar of the Community
Canada
5324 Posts
 Posted 08/28/2016  10:43 am  Show Profile   Bookmark this reply Add john100 to your friends list
You are the one who mentioned the CBSA is enforcing new regulations regarding this issue, unless you know how to navigate the new system your package will stay in limbo until cleared, through previous experience with other imported items, either you have right codes and paperwork the items goes through smoothly or you will be waiting for ever without professional help. Hundred bucks is not much for clearing 10 grand of product, good luck anyway
Pillar of the Community
Canada
798 Posts
 Posted 08/30/2016  12:14 pm  Show Profile   Bookmark this reply Add JGG to your friends list
Package #2 has cleared. Package #1 and #3 are still being held.
Pillar of the Community
Canada
798 Posts
 Posted 09/02/2016  12:27 pm  Show Profile   Bookmark this reply Add JGG to your friends list
Package #2 and package #3 have been delivered. There still no movement on package #1 - neither Canada Post, CBSA or USPS seems to know where it is. My fingers are crossed.
Pillar of the Community
Canada
798 Posts
 Posted 09/07/2016  06:17 am  Show Profile   Bookmark this reply Add JGG to your friends list
UPDATE: USPS investigation concludes that Package #1 could not be delivered, and whereabouts are unknown. They do not accept claims on international shipping. Last whereabouts was Mississauga Sorting Center. Tracking number now says, 'item not found'. Looks like this whole mess will cost me about $2000.
Pillar of the Community
Canada
2845 Posts
 Posted 09/07/2016  07:31 am  Show Profile   Bookmark this reply Add wildflowerAB to your friends list
Thanks for keeping us informed JGG and glad at least the 2 packages cleared. I can certainly understand your frustration and hope for you that the lost may still be found. In this era of automated tracking and scanning between postal systems and border crossings, this shouldn't happen:-(
New Member
Canada
24 Posts
 Posted 09/07/2016  09:25 am  Show Profile   Bookmark this reply Add collectorx to your friends list
Let's hope that with the current Canada Post issues it will just take a bit longer for you to received this last package. I hate hearing these postal service & custom service 'horror' stories - the emphasis is supposed to be on "service".

Years ago, at an auction lot pick up, I recall Chuck Moore saying that he had lost a number of items going through the Mississauga Sorting Center -- of course they had a big target on them due to packaging. To wildflowerAB's point, this should not be happening.
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Canada
5404 Posts
 Posted 09/07/2016  11:47 am  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list
The whole mess will cost you nothing. NGC has insurance that you paid for. My bet is the package is still being held by the nice folks at CBSA. There is NO way to track it until it comes back into the mail stream after being released from bond. Only once it is back in Canada Post hands will it be traceable again.
One thing for sure CBSA are not going to steal your package, they have lots of easier ways to extract cash.
Once had a package of English coin auction lots take two months to clear Customs!
Don't blame this one on the post office.
Also the late Chuck Moores packages were hardly an easily targeted item.
Most any thing that was posted from him simply said "MOORES " or "CHARLES D MOORE "
Can tell you with absolute certainty ( I had a Very Long career with CanadaPost) very little really goes missing. Canada Post Security people are pretty much top notch.
Edited by Pacificoin
09/07/2016 11:55 am
New Member
Canada
24 Posts
 Posted 09/10/2016  01:58 am  Show Profile   Bookmark this reply Add collectorx to your friends list
It was a very pointed comment that (clearly) stuck with me. Nothing further was said in terms of any claims or follow up -- conjecture and/or frustration? The tracking tools available for the consumer today were probably not as feature-rich at that time.

Went looking for old envelopes for auction catalogs and did find a "CHARLES D MOORE" and the Toronto mailing address.
Pillar of the Community
Canada
1461 Posts
 Posted 09/10/2016  11:22 am  Show Profile   Bookmark this reply Add TheCoinHunter to your friends list
I really don't like the transition mechanism between CBSA and CP. I've lost two coins in that process both of which came in through Vancouver. One was minor value and never found, and the other was a diving goose shipped tracked from Australia at a value of $380.00. The coin sat in "routed to customs status for 3 weeks" until I decided to pursue it. One problem is that CP will not allow you to trace an inbound shipment and it's up to the sender to start the process (even though the coin is already in Canada). In my case, the sender was not overly cooperative so CP suggested I call CBSA in Vancouver which proved somewhat useless. They basically tried to claim that this happens all the time and either blame it in CP not bringing down the package or that the shipment was maybe ceased for some reason (but of course they couldn't prove that and claimed that it's impossible for THEM to loose anything). Long story short, the whole process took so long that the Paypal claim limit passed and I was out the cash.
Pillar of the Community
Canada
798 Posts
 Posted 09/12/2016  8:00 pm  Show Profile   Bookmark this reply Add JGG to your friends list
UPDATE: PacificCoin was right. After 6 weeks, package #1 has finally arrived. No CBSA tape and unopened. It literally sat in a sorting box for 6 weeks collecting dust.
Pillar of the Community
Canada
2495 Posts
 Posted 09/12/2016  8:15 pm  Show Profile   Bookmark this reply Add doubleeagle59 to your friends list
Great news and thanks for the update!
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Canada
5404 Posts
 Posted 09/12/2016  8:18 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list
Nice!! ...CBSA once again gives Canada Post a Bad Name. Glad to hear it all happened as it eventually should.
Pillar of the Community
Canada
2845 Posts
 Posted 09/12/2016  8:34 pm  Show Profile   Bookmark this reply Add wildflowerAB to your friends list
It's always nice to hear about positive outcomes!
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