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Have You Ever Received Coin(S) That Were Packaged By Incompetents?

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Pillar of the Community
United States
946 Posts
 Posted 09/10/2016  08:44 am  Show Profile   Bookmark this reply Add jdiablo30 to your friends list
It happens and I do not understand why people can't take the extra 2 minutes to properly pack and send coins. I once bought a PCGS st gauds on ebay from a reputable seller,plenty of feedback. After being stuck in limbo for awhile while there was a PO strike at a airport,i finally received my double eagle. Sent via registered mail in a normal letter envelope!! I could not believe it,i message the seller on how he can send a 1400$ item in a normal regular envelope. Never ceases to amaze me the amount of stupidity people attain.
Bedrock of the Community
United States
20753 Posts
 Posted 09/10/2016  10:52 am  Show Profile   Bookmark this reply Add just carl to your friends list
Not sure what if anything could now be done. However, for $4,000 investment, I think I'd talk to an attorney. If not I'd contact them and suggest you may just do that. Mostly due to how you were treated.
Valued Member
United States
379 Posts
 Posted 09/10/2016  2:12 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
this was like a year ago and I felt there was little I could do as it would be the post office's word against mine. maybe I should have tried it anyway. another reason is that in about 8 years I have only seen 2 or 3 similar sets.

I'll just suck it up, and if and when I sell it I will make a disclosure. one thing that was good was that it was the obverse side (the Queen Mary side was on all the coins), so the "art" side that most people show was unaffected.

I can't believe some of the stories here, but I can. how can anybody be so incompetent so as to just stick a coin (and no capsule) in an envelope and stick it in the mail? just plain incompetency with a bit of stupidity mixed in. and from "experienced" sellers to boot?

the worst account was the one where the seller just taped the coin to the back of the shipping label with no envelope. that example takes 1st prize.

I work with motorcycles at times and twice I was sent very heavy v-twin cylinders and another time a heavy gear-driven supercharger that was just placed in the box with a small amount of the tiny bubble wrap on one, no packing on the other. the parts were sticking through the sides of the cardboard box! now, this is after I asked the seller to be particulary careful with packing them. both of these items have sharp edges, brittle heat ridges.

I still gave the seller good feedback altho I problably should not have, I saw the main blame with pobjoy and the post office, he was apologetic and gave me back $200 altho it problably reduced the value of the set about a thousand or so, but I just let it go. but no more.

I think the lesson here is to remind the seller TWICE if they could just wrap some tape around the capsule (especially if they do not deal with coins) and, if possible, to videotape the package if you are sending it off, and, as one poster said, also when you first open the package if receiving a coin(s) in case the buyer tries to "pull a fast one" or the post office bawls... heck, the post office would have blamed the damage on inadequate packaging and they would have been right.

but from pobjoy? come on! I would have fired the designer of the case if I was a company executive or at least "used harsh language" towards him or her haha. even a complete moron could see all the open space inside of the case and most know that the post office care little to nothing about packaging.

it is not just the post office. I had an expensive package (not coins) coming to me and was waiting for the UPS truck to arrive. it arrived and I saw a package on the cab floor of the truck. sure enough, it fell down from the cab floor, down the steps and onto the cement driveway. make a wild guess whose package it was!

I have always said (now this is my original saying) that 90% of my problems are caused by people who are either incompetent, stupid or greedy... or a combination of all three. you have my permission to use the expression yourself as I did not trademark it haha (like "I've fallen and can't get up")! yes, that expression is trademarked if you can believe it, look for it the next time the commercial is shown in the fine print at the bottom of the tv screen.

well, it could be worse. I could be dead or born without arms or something, so in the whole circle of life I did not go wild. once I drove hundreds of miles to pick up a custom hi-performance "new" v-twin "custom" built motor... it had used factory standard rockers (they were supposed to be new "performance" roller rockers), used pushrods (not even all were the same make), etc. if I had not opened the motor when I got it I would have never known about it, that is how paranoid I am now about some people.

ok, I don't feel so lonely now... mike
Valued Member
United States
379 Posts
 Posted 09/10/2016  2:43 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
here is the set if interested... forgot to add that there was a nice metal number plaque in there too in addition to the ring... jeeeeez



Have-You-Ever-Received-CoinS-That-Were-Packaged-By-Incompetents?
Valued Member
United States
379 Posts
 Posted 09/10/2016  2:48 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
you can see that there is about 1/2" - 3/4" clearance between the top of the capsules and the bottom of the top of the inside case. the smart people at pobjoy put inside a 1/8" slab of foam rubber as "padding". as I said, I picked up the matching silver set and it was packaged exactly the same way...

Pillar of the Community
United States
1314 Posts
 Posted 09/10/2016  3:13 pm  Show Profile   Bookmark this reply Add Chute72 to your friends list
People always wonder why old people are cranky. It's because we just can't stand it any longer. Yes, you were told to hold your tongue as a youngster, but as you get older you realize that silence only encourages bad behavior. I would let Pobjoy know exactly why their packaging is inadequate. and let the seller know the same. They are both responsible. I used to sell collectible firearms that had their original cardboard boxes. They were shipped separately to protect both. When I sell a 99 cent coin, it gets padding and protection. Keep up the noise, as some dealers aren't as good as others, and the bad ones shouldn't get your money.
Pillar of the Community
United States
1119 Posts
 Posted 09/10/2016  4:25 pm  Show Profile   Bookmark this reply Add Steele to your friends list
Why give positive feedback? it may not have made a difference in this particular case but the feedback is so future buyers can know that the seller is bad at packaging items and perhaps ask for additional packaging or avoid this seller and buy from someone who packages better.
Valued Member
United States
379 Posts
 Posted 09/10/2016  5:14 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
I did call poopjoy several times and made it clear I was not asking for anything, not a dime, just wanted them to know about their packaging "issues".

I was met with hostility and disbelief both times and the feeling that the pobjoy representative thought I was lying. sure, I got nothing better to do, even tho I was not asking for any kind of reimbursement or gain. I just wanted them to know.

her meany responses were mostly along the "this has never happened before". as I said, I resisted responding by saying "there is a first time for everything".

I did give the seller positive feedback because he sent it exactly as he got it from popjoy and very likely it did not even occur to him, plus he did re-imburse me $200 without me asking about me wanting to be reimbursed.

plus I put nearly all the blame on pobjoy's packaging incompetence and the post office rough handling rather than the seller, altho he could have prevented it by using common sense and looking at the inside of the case.

but I learned and when I later picked up the matching silver set, I messaged the seller several times to please make sure the capsules could not escape their indentations in the case. he put a piece of tape across each coin, problem solved. I would have just wrapped a piece of tape around the entire capsule, but it got to me fine.

mike
Bedrock of the Community
United States
17884 Posts
 Posted 09/12/2016  12:23 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list

Quote:
several of the capsules had escaped their case indentations through rough handling by the post office, and worse, one of the coins had escaped its capsule and the obverse had rubbed against the metal ring that was included in the set and became seriously scratched.

The US Mint had a similar problem with the 2011 silver eagle anniversary set. A lot of people got their sets with the capsules and sometimes the coins loose rattling around in the box.

You say you bought these sets from a private seller. Is there any chance that Pobjoy had additional padding in the box but someone over the years removed it?
Pillar of the Community
United States
4932 Posts
 Posted 09/12/2016  1:30 pm  Show Profile   Bookmark this reply Add CoinHuntingDrew to your friends list
I'm laughing at some of these comments with "incompetent" people packaging things. I've had a fair share from the past year on ebay. I've got a lot of deals on ebay this past year that I've been really happy with. For example, I got a 1913 D T2 buffalo in VG for $7.00 with free shipping. Seller put it up as a Type 1, but showed Type 2 pictures, so I took that risk and got it for $7.


Regardless,that's irrelevant. I've had numerous people put tape right onto coins in packages. I had some idiot send about $20 worth of coins I bought (note: There were about 20 coins total as well) in one single handed envelope that he thought would be smart to do. Luckily he packaged the coins well, but the envelope did NOT make it. Somehow it got drenched in water, and the address (both return and non-return) got smeared and were barely legitable. I don't even know how it managed to end up at my house, but after some time, it returned in a body bag from USPS with a sincere apology (keep in mind this was several months after I had been refunded)

I said to the guy I'd send him $10 in the mail, but I never actually did that. I completely got tied up in other things and completely forgot about it. I felt bad, don't get me wrong, but come on, if it was in a padded envelope, things would have turned out a lot better.


Regardless, I've had several coins on the borderline of falling straight out of the "package" (aka a letter that is VERY thin). The coins have been clinging on for dear life as the letter has been ripped. I can't really think of anything else, I just know I got a contemporary counterfeit in the mail several weeks ago and the idiot put tape directly on the coin, and it was pretty sticky. Took some time to remove the tape residue.


Also had people wrap stuff up in Kleenex and paper towls. That's pretty disgusting because usually when it arrives, it's all wet or sticky or something from environmental factors and what not. It's just gross, especially when it stinks of cigarettes.

On top of that, I've had people wrap stuff up weird. I had a guy a week ago or two use a partial list of deceased Vietnam War Veterans to use as padding paper to tape up the coins. Also had addresses and misc. stuff. I guess people just grab whatever. There'll be a day where I get a SSN, I can guarantee it. People are stupid.
Valued Member
United States
379 Posts
 Posted 09/12/2016  4:00 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
Condor, while it was possible that pobjob had additional padding, I really doubt it. I thought the same until I got the matching silver set... like the first set, there was only one thin foam rubber padding "slice". I do not understand the logic, if there were more padding, why somebody would remove it and leave the thin padding in the case.

there had been a mixup in the delivery and the package went thousands of miles in the wrong direction before I was able to redirect it to my correct address. It had made many stops along the way. I am convinced that the capsules came loose out of their case indentations because of rough handling by the post office. the box was small, so it was a lot easier to toss (hence a hard drop to the floor after it had bounced off of a wall) than to carry to wherever the employee wanted it.

if the second package had additional packing, ok, I would go for the seller not padding it correctly as the primary blame. but as I said, they both had exactly the same "packing".

I read the post where the seller STUCK TAPE TO THE COIN ITSELF!
Valued Member
United States
379 Posts
 Posted 09/12/2016  4:11 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
It is such an easy thing to do... just wrap a piece of lightweight tape AROUND THE CAPSULE ITSELF.

also, I had forgotton about the metal numbered plate in the case. it is very likely that the coin got scratched by rubbing itself on it over and over and over... on the plate itself. the reason why the other side of the coin was not damaged was because, altho there was more than enough room for the capsules to escape their case indentations and for the capsule to come apart, there was not enough room for the coin itself to "flip over" in the case... it would have needed about an inch or more of "freespace for that to happen instead of the roughly 3/4" freespace that was there, if you look at the photo of the inside of the case you will see what I mean.

mike
Pillar of the Community
Australia
7096 Posts
 Posted 09/12/2016  4:53 pm  Show Profile   Bookmark this reply Add trout1105 to your friends list
As 99.99% of my coins are sourced from the Net I have had many instances of coins being taped onto paper/cardboard, loose coins in packages, Coins polished as a "favour" so that they look better for Me and groups coins just shoved into a ziplock bag together so that they get bagged badly in transit.
It is not that hard to tell that a seller has NO idea about coins just by the way they are shipped.
Valued Member
United States
379 Posts
 Posted 09/12/2016  8:06 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
it is like that when you buy a single coin already not in a case (and no guarantees on that either, I know by personal experience) that you have to BEG the seller, SEVERAL TIMES, whether they are "experienced" coin sellers to "PLEASE PLEASE PLEASE PACK THIS COIN SAFELY, and then you have to tell them the various methods on how they can do it.

I dunno, I just think that there are so many "mega sellers" on ebay, they or their staff just toss an unprotected coin in an envelope and the attitude is that it is now your problem... while they beg you to give them "NO LESS THAN 5 STARS PLEASE!

Valued Member
United States
379 Posts
 Posted 09/12/2016  8:10 pm  Show Profile   Bookmark this reply Add 4504 to your friends list
I think that there are plenty of lousy buyers and sellers, so it is not like a one-way thing here. both buyers and sellers can suck... and, don't forget my original saying...

"90% of my problems are caused by people who are either incompetent, stupid or greedy... or a combination thereof".



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