Purchased Coin Direct From Online Dealer

Times like these call for a PO box. I have a 6 month lease on a small one and paid only 70$. For peace of mind when selling coins on online or on Instagram a PO box is the only way to go. If the package is bigger then your PO box the post office will hold the package for you as well.

The seller has proof. The delivery confirmation shows "Delivered" and, under a certain dollar amount, that is all that is required. Paypal might issue a courtesy refund to the buyer but the seller has fulfilled their end of bargain in these cases.

I am both a buyer AND a seller on ebay. I have over 3000+ feedbacks received. I use PayPal exclusively with All my transactions, on or off ebay.. I have NEVER heard of a seller losing an INR claim when tracking shows an item as "delivered".

I can speak from experience as I have actually experienced these and other controversial issues both as a buyer AND a seller.. When an INR claim is filed with ebay or PayPal the sellers funds are frozen and the first thing they ask the seller is to provide delivery confirmation; I.E. a tracking number. The tracking information IS all the PROOF the seller needs.

PayPal and ebay will then close the case in the seller's favor and release the funds it had frozen back to the seller. The only way you would receive a refund is if the seller voluntarily did it or if ebay gave you a "courtesy refund".

This is typically a one time deal, paid by ebay not the seller, usually to settle disputes with low value items just to keep the customer happy. And it has NO negative consequences for the seller. Of course buyers may choose to leave negative feedback regardless of any outcome.

Neither the buyer or the seller are Obligated to provide or buy insurance. It is completely optional.

ONLY if an INSURED item is LOST (absolutely no proof of delivery) or damaged, either the buyer or the seller can file a claim with the post office.... As a seller and as a courtesy to the buyer I would immediately refund the buyer and file the claim myself as it can take 2 weeks to receive refunds from USPS.






Why is it so hard to believe mistakes happen? The post office is able to see who scans your package, they have records of what route driver handled/ delivered the item. They can also track they're performance; I.E. like how many complaints have been made for lost mail on their route... The mail carriers know this. And knowing they are being monitored electronically It would be kind of reckless and stupid to jeopardize a career by committing these petty thefts.

And the thieves that follow delivery trucks are not looking to steal little 5x7 bubble mailers out of your mailbox. They're following FedEx and ups around waiting for them to leave large r boxes on porches unattended. They're looking for electronics like tv's and laptops that come in big boxes marked with stickers that say Amazon and bestbuy.

Your saying you never saw a tracking # and your solely relying on the what the seller has told you, or have I missed something.

If the seller is truly concerned about providing great customer service they will issue you a full refund and file an insurance claim with the post office or just write it off as a cost of doing business. Failure to do so, or at least to offer even the slightest compromise, is equivalent to accusing your customer of fraud and theft.

Otherwise, if you can't get any help from PayPal, you can attempt to actually get the post office to try to find your lost package (good luck, it's hell, been there, done that.) I went through this not long ago with a low-4-figure coin that was shipped with signature confirmation, when I took the delivery notification to the post office to pick up and sign for the package, they couldn't find it anywhere, the driver blamed the other workers, the other workers blamed the driver, the postmaster wouldn't even talk to me, and after waiting over an hour and a half for help, the lady at the counter threw a clipboard at me and told me to fill out a huge form for lost mail and that I have to allow the post office at least 30 days to find the missing mail before I can even start a complaint. I walked off before I got really upset, and the next day I was off work so I intercepted the mail carrier, who was a new lady, not the usual guy, and she was able to find my missing package and redeliver it to my house 2 days later. According to her, the previous mail carrier had literally thrown all of the undelivered packages into a giant pile on the floor and they never got sorted onto the street name shelves for pickup/redelivery.

That was a success, of sorts; previously, I've had it take 30 or more days just to find packages that kept getting bounced between distribution centers because of computer issues, scanner issues, label issues, whatever. My "all time record" for USPS is a single Washington quarter I paid $9 for that took over 70 days to make it from California to Texas, and along the way, it went through Michigan, New York, and Kansas.

The post office checked on my missing packages and found nothing. I found out that my regular mail carrier has been out about three weeks because of family issues, I have been getting different temp mail carriers. I had another coin with book being delivered today that was a Xmas gift for my granddaughter. I was watching for the mail carrier and I also have a video tape of the delivery at the mailbox. Today I went to the mailbox right after delivery and there was no coin package with tracking in the mail box. The carrier was at the next door mailbox, so I approached and asked about my package with tracking that was not delivered. The carrier found the package in the truck and said, "I was going to come back and delivery the package". I do have the coin as shown in the photo below.

I sent an email to the route supervisor noting today's problems.

Our mail carrier delivers packages separately from the loose mail (envelopes, catalogs, etc.). That lightens his load walking door to door. Doesn't sound inherently dodgy to me, but your mileage may vary (especially given your recent history and the replacement carrier).