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Ebay Asking To Provide Evidence Of Fake Coin

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Bedrock of the Community
United States
10982 Posts
 Posted 10/24/2017  09:20 am  Show Profile   Check BH1964's eBay Listings Bookmark this reply Add BH1964 to your friends list

Quote:
It should be. For the longest time people could say anything and steal from sellers with that attitude with claims. No one is saying to rip off buyers who bought a fake, but the attitude that they shouldn't have to prove anything is one of the biggest reasons why sellers are leaving eBay


No, it should not be incumbent on a buyer to prove a reason for wanting a return. It's cut and dry; not a legal, moral or ethical issue:

The buyer wants to return a coin they believe is counterfeit (reason for return is not relevant however).

Seller does not acknowledge communication, thus implicitly refusing a return they must accept per their own 14 day return policy (a legally binding requirement).

After the seller refuses to acknowledge communication, the buyer contacts ebay who (ludicrously) asks for proof of authenticity from buyer (when the reason for the return is not even a salient point).

The buyer should contact Paypal and demand a full refund. Any suggestion that they need to "prove the item counterfeit" is contrary to what any reasonable person would suggest.

ANA #R3154474
Bedrock of the Community
13014 Posts
 Posted 10/24/2017  10:37 am  Show Profile   Bookmark this reply Add basebal21 to your friends list

Quote:

The buyer should contact Paypal and demand a full refund. Any suggestion that they need to "prove the item counterfeit" is contrary to what any reasonable person would suggest.


Not once the buyer made it a question of authenticity. Had they just requested a return sure the seller should take it back. I really don't think that the returns are all that legally binding and some of the bigger ones don't really do a no questions asked, but yes I agree the seller should take it back if requested.

However once the buyer made it about authenticity it's a different situation. That's beyond a simple return request and if they side with him they will likely tell him to just keep it. How the process plays out for claims of something being fake is much bigger than this single transaction
New Member
United States
3 Posts
 Posted 10/24/2017  10:38 am  Show Profile   Bookmark this reply Add atocho to your friends list
Update:

Thanks again everyone for your help. I wanted to let everyone know that ebay is closing the case in my favor and I will get a full refund. They apologize for the confusing message, so I guess it was just a line item for them to put the case on hold until they did more reviewing or gave more time for the seller to respond. Thanks again.
Bedrock of the Community
13014 Posts
 Posted 10/24/2017  11:13 am  Show Profile   Bookmark this reply Add basebal21 to your friends list
Do you have to return the coin?
Bedrock of the Community
United States
10982 Posts
 Posted 10/24/2017  11:52 am  Show Profile   Check BH1964's eBay Listings Bookmark this reply Add BH1964 to your friends list

Quote:
Thanks again everyone for your help. I wanted to let everyone know that ebay is closing the case in my favor and I will get a full refund. They apologize for the confusing message, so I guess it was just a line item for them to put the case on hold until they did more reviewing or gave more time for the seller to respond. Thanks again.


That's good to hear atocho. It's a simple process, sorry it got it bit complicated for you.

Absolutely no need to return the coin. Keep it for your troubles.
ANA #R3154474
Bedrock of the Community
13014 Posts
 Posted 10/24/2017  12:02 pm  Show Profile   Bookmark this reply Add basebal21 to your friends list

Quote:
Absolutely no need to return the coin. Keep it for your troubles.


And people wonder why sellers keep leaving ebay or block people at the first hint they could a problem
Bedrock of the Community
United States
12057 Posts
 Posted 10/24/2017  8:54 pm  Show Profile   Bookmark this reply Add paralyse to your friends list
Returning the coin would be a mistake. Why give it back to a seller who refuses to acknowledge that it's a fake -- so that they can pawn it off on some other unsuspecting bidder at a later date? That's little more than being an accessory to the crime. Keep it, and make sure it is securely labeled as a fake.
Member ANA - EAC - TNA - SSDC - CCT #890

"Most of the things worth doing in the world had been declared impossible before they were done." -- Louis D. Brandeis
Bedrock of the Community
United States
12477 Posts
 Posted 10/24/2017  11:33 pm  Show Profile   Check spru's eBay Listings Bookmark this reply Add spru to your friends list
That's great news!

Unless it was a condition of ebay's closure of the case, you don't need to return the coin. If it was, they should provide a return shipping label at no cost to you.
In Memory of Crazyb0 12-26-1951 to 7-27-2020
In Memory of Tootallious 3-31-1964 to 4-15-2020
In Memory of T-BOP 10-12-1949 to 1-19-2024
Bedrock of the Community
United States
10982 Posts
 Posted 10/25/2017  09:04 am  Show Profile   Check BH1964's eBay Listings Bookmark this reply Add BH1964 to your friends list

Quote:
And people wonder why sellers keep leaving ebay or block people at the first hint they could a problem


Some sellers should be off ebay and this seller is a good example. First hint of a problem? They sold a counterfeit coin then disappear without a trace when ask for a return which their policy requires. Pretty strong hint of a problem most would say. Good riddance.

ANA #R3154474
New Member
United States
13 Posts
 Posted 01/17/2018  4:49 pm  Show Profile   Bookmark this reply Add 3N3RGY_90 to your friends list
*** Edited by Staff - Please review the rules that you agreed to when you registered. ***
Pillar of the Community
United States
2403 Posts
 Posted 01/17/2018  5:25 pm  Show Profile   Bookmark this reply Add MontCollector to your friends list

Quote:
Just to let you know I have an authentic 1919 5 centavo from a collection, so maybe when it is all cleaned we can do business.


Not cool....please read CCF selling rules before trying to sell a coin here
http://goccf.com/t/221419
Edited by MontCollector
01/17/2018 5:26 pm
Pillar of the Community
United States
5362 Posts
 Posted 01/17/2018  9:22 pm  Show Profile   Bookmark this reply Add swamperbob to your friends list
atocho I am certainly glad you got your money back.

I would venture to guess that the ebay person who sent you the statement regarding proof of being a counterfeit came from the fashion, watch or other merchandise side of the business. When there is a dispute over a counterfeit garment, handbag, etc. it sometimes requires the manufacturer to complain or confirm because counterfeit merchandise is not inherently illegal when you are on a world stage. In China counterfeit merchandise is a big business and is not illegal. Importing or selling that stuff may be illegal as it is in the US.

Coins were never treated in that manner. The fact that a coin was called a counterfeit or the buyer just wanted a refund makes NO DIFFERENCE whatsoever. Anyone selling on ebay should be well aware that there is a return policy. It is just part of doing business on ebay.

Here the coin is a blatant fake.
Pillar of the Community
United States
1314 Posts
 Posted 01/18/2018  2:19 pm  Show Profile   Bookmark this reply Add Chute72 to your friends list
Glad things worked out for you.
Frequently the seller will not throw good money after bad, and won't pay for return shipping.
I'm getting quite a collection.
I've even thought about purchasing obvious fakes just so it costs the seller some expense.
Pillar of the Community
United States
992 Posts
 Posted 01/18/2018  2:27 pm  Show Profile   Bookmark this reply Add paxbrit to your friends list
Don't give these bad actors any money! When you see their fake goods on ebay, complain to ebay, and get them shut out, they'll lose time and money having to re-open every few days.
Pillar of the Community
United States
5362 Posts
 Posted 01/19/2018  03:51 am  Show Profile   Bookmark this reply Add swamperbob to your friends list
paxbrit You say;


Quote:
Don't give these bad actors any money! When you see their fake goods on ebay, complain to ebay, and get them shut out, they'll lose time and money having to re-open every few days.


I don't think you understand the scope of the fraud being run through ebay. First you need to know that ebay makes it's money by sales fees. It is business to make money while protecting itself. It will stop a fraud when reported but it has no interest in getting to the bottom of who is doing it.

In 2012 I worked for ebay Trust and Safety as a World Coin expert. I worked with 6 other professional coin dealers or authenticators mostly retired. We were not paid employees but were volunteers. In late 2012 and early 2013, several members worked jointly on the profile of a profession ring of forgers operating out of China that was selling on ebay.

This group had opened hundreds of different names on ebay using information stolen from bank account records. The randomly generated names were opened periods of 1 month to one year before they were actually used for sales fraud.

These accounts always started by selling their own items within their group to build up a false positive feedback. They normally posted and sold cheap knock off jewelry to one another at prices under $1. Payments were all small and ran through fake PayPal accounts which were set up using the same stolen bank account information as the ebay ID.

So far nothing looked bad except for those of us watching.

Nothing associated with the first group of sales ever had to be actually mailed of course. No real money actually changed hands except for the fees paid to ebay and PayPal. These were paid.

When these names were finally activated typically in small groups of 3-10 in a group, they began selling coins (mostly dollar sized silver coins) often using the same collection of pictures. The pictures came from a library of images shared within the entire group which still show up on ebay.

The coins were all numismatic forgeries of course made legally in a Chinese factory. They were non-silver junk items but the type that often fool novice bidders. Prices always started low 99 cents and shipping free. Coins were advertised as genuine of course and the sellers claimed to know nothing about them. At start price the actual costs of the forger were covered. Any raises were profit.

We supplied evidence of apparent shill bidding.

Prices ended up all over the place starting and ending on the same day. A typical weekend for this group raked in several thousand dollars in sales. The coins, if any were actually shipped, came from a single location (traced to a small office building in a US port city which had cargo containers parked in back). We sent pictures we found of it on google earth.

After about two or three weeks, the ebay ID was abandoned along with the associated PayPal ID. All payments received had by then been sent to one location overseas for other "purchases". The location was confirmed to be the same factory that manufactured "tribute coins".

By the time the scam was normally detected and people started complaining everyone except the final location where the money went was gone.

As a group we attempted to report the entire ring which included over 200 related IDs to ebay at one time for termination.

The net result was that we were let go and ebay revised their policy on reporting counterfeit coins to protect themselves legally.

You might ask why? So do I. I still ask 5 years later.
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