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What Am I Doing Wrong On The US Mint Site?

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Author Previous TopicReplies: 4 / Views: 2,054Next Topic  
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howell1018's Avatar
United States
731 Posts
 Posted 08/21/2023  11:41 am Show Profile   Bookmark this topic Add howell1018 to your friends list Get a Link to this Message Number of Subscribers
I have several orders pending and want to check the status. I go to the mint site and login. I head to the "order history" area and am prompted to " click on the order number for more details about each order." I do so, and nothing happens. Page "blinks" and nothing changes. I even try clicking on an order number that corresponds to an order I have gotten an email telling me that it has shipped and due to be delivered today and I get nothing. What's up with this? Am I doing something wrong?
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jbuck's Avatar
United States
190135 Posts
 Posted 08/21/2023  1:16 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
I have no problem viewing my US Mint orders with Firefox or Chrome on Windows. Maybe there is something weird going on with Safari? I do not have a Mac, so I cannot confirm that.
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hfjacinto's Avatar
United States
7293 Posts
 Posted 08/21/2023  2:16 pm  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
Clear your cache or go incognito. I had a weird issue in that I couldn't get in to the US Mint site. I first tried incognito and it worked fine. Cleared my cache and its back to normal. You may have a corrupted file somewhere in your cache.
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howell1018's Avatar
United States
731 Posts
 Posted 08/21/2023  2:31 pm  Show Profile   Bookmark this reply Add howell1018 to your friends list Get a Link to this Reply
I thought for sure you were right buck, but I switched to Chrome and then Opera, but same result. Off to clear my cache.
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mike31093's Avatar
United States
354 Posts
 Posted 08/30/2023  12:51 pm  Show Profile   Bookmark this reply Add mike31093 to your friends list Get a Link to this Reply
If you still have the problem, suggest you sign up for text alerts until you find a solution.
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