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 Replies: 312 / Views: 33,692 |
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Valued Member
Canada
121 Posts |
Site seems completely broken now.
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Pillar of the Community
 Canada
3690 Posts |
Not to mention web servers that don't seem to be able to handle the volume today...and they forgot about the 20 for 20 Santa but it is the current paper catalogue which many of us have received. And the catalogue said the coins would be available on the website yesterday. Someone is definitely asleep at the wheel on Sussex Dr.  |
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Valued Member
Canada
121 Posts |
I recently received an emal asking me to review recent purchases. If I said I liked the coins but the customer experience was a little sketchy would they moderate my review? Maybe I'll try this...oh wait, the website has snapped and I can't.
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New Member
Canada
32 Posts |
Site is back up, slow, but back up.
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Pillar of the Community
Canada
6768 Posts |
@Commems:
This correct and I remember your post.
That's why I mentioned "this year".
So it seems to be this release in many aspects "RCM's first":
* Quantity of enameled coins
* Gilded fractional set
* $250 fractional set
* Gold fractional set with "opposite" Maple Leaf
* 2 commissioned coins
* First after Superman
etc..
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Pillar of the Community
United States
1002 Posts |
After awhile, the Piedfort showed up in my cart along with the 3D Snowman (not sure why that got in there!)...so I placed the the order anyway and got a confirmation number.
Regarding the Murano Candy Cane web order that got messed up, after waiting over an hour and a half on hold and talking to two different people, I was able to place an order for it over the phone.
Received email confirmation on both orders about an hour after that.
The two ladies I spoke with were very nice and friendly, which pleasantly surprised me given that they were probably overwhelmed with volume today!
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Valued Member
United States
421 Posts |
I did look for $20 for $20 & was surprised it was not list but more of a shock was the spider & web 1/4 oz silver going for $70! The Superman 1/4 oz is still available for $44.75 & I thought that was high price! I did have to cave for SML set.
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Pillar of the Community
Canada
1751 Posts |
Two days ago, I was on the mints job posting site,they have 10 vacancies in key areas. They are marketing head, shipping manager, and other areas to deal with marketing and shipping key positions. No wonder the place is a mess, looking for 10 people in these areas. One being the head responsible for overseeing marketing, inventory and shipping functions. They are understaffed and it's showing in customer service! Maybe the price hikes are to cover new employee wages. Just wondering.
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Valued Member
Canada
329 Posts |
i really want that cyprus coin but I'm going to roll the dice and try to get it on secondary market in a year or so
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Pillar of the Community
United States
2408 Posts |
slow, and finally got confirmation for the 1 oz. Fine Silver High Relief Piedfort Coin - 25th Anniversary of the Silver Maple Leaf - Mintage: 10,000 (2013)
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Pillar of the Community
Canada
1505 Posts |
Maybe it is time to get rid of my MC rep, he sent me an email this morning saying sorry, piedfort was sold out yesterday at noon. Yet today, there seems to have been quite a few sales... Guess it will be off to the post office.
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Pillar of the Community
Canada
5324 Posts |
Got same message this morning by phone with my rep, none available, I guess we spend too much at the RCM. |
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Pillar of the Community
Canada
862 Posts |
I dropped in a post office on my way home and ordered 2 piedfort SML.
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New Member
Canada
12 Posts |
The RCM site is slow. I am new to coins collecting. May I know what is so special about piedfort SML? |
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Pillar of the Community
Canada
862 Posts |
piedfort means double the thickness, also it is a high relif coin, the first in maple leaf, right?
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Replies: 312 / Views: 33,692 |
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Posted 09/25/2013 8:24 pm
