PCGS Has Damaged My Coin

if I had no experience with the dealer and a coin worth $500-$1500 I would have, at the very least, watched him fill out the paperwork, and probably even asked for a copy.







which is it? did they offer you the $15 the submitter valued the coin at or not?

in order to get anything "formal" you would have to send the coin in. don't get me wrong, I wouldn't be in a hurry to send it in either considering they cancelled the certificate, and considering you would only get $15 back, but can't have it both ways. you want them to compensate you above and beyond their stated policy based on some digital pictures? I don't doubt that they damaged your coin, but if they start doling out $1,000 based on that criteria I could be a photoshop millionaire.

I get that PCGS destroyed a very special coin, I would be every bit as upset, but why are you expecting special treatment from them? they owe you nothing more than their stated policy. the one who owes you is the dealer who took advantage of you if in fact you knew nothing about the $15 valuation/circumvention of fees.

Serial,

I posted a link to this thread at another site. A member brought to my attention that some details may be missing.


It would be very helpful to this topic if you would post a complete obverse pic of the coin and the holder with the grade and serial #.

Try posting this story over at the Collectors' Universe forum (PCGS' in-house forum). You'll see how they really roll then, when your thread disappears within a half hour."
challenge accepted!
I will time it and let you know
I have now posted this on collectors forum and set the timer
http://forums.collectors.com/messag...eadid=903268

I do not care what collectors universe thinks.

Can you please post an obverse pic.

Holder and all?

thanks for that, I appreciate you all for posting links to this. here it is in all its glory
note that it has now even been removed from the population report!
next stop ebay
"for sale authentic PCGS slabbed coin with cancelled cert and here is why....."
they asked for this

They didnt fill out the submission form.

I still dont understand why youre willing to give the dealer a free pass

And if you reported that maybe they might remove him which is the extent of their policing. All he did was sign a form saying hed follow their policies, that form also likely stated they arent responsible for his actions and his right to submit to them is a privilege not a partnership.

They arent PCGS dealers, PCGS has no dealers other than David Hall if you want to consider his store one though legal cases have already defined his store as a separate entity.

All he was was a dealer with the ability to submit to PCGS. GM isn't responsible for a what happens at a GM dealership, its the same thing here.

Your own words said he assured you it would be properly valued and done right. Therefore he committed fraud lying to you about his intentions. The only reason compensation has become an issue is because of HIS fraudulent representation of his intentions in the deal he made with you.

HE is the one who made a sad situation an awful one because of his deception. He has less ties to PCGS than a car dealership does to the manufacturer of the cars. Had he properly valued it you would have gotten proper compensation.

Hes where your anger and efforts should be. Have you asked him to make you whole for the situation his submission form caused? If so what did he say?

Basically were trying to help you at least get your money back. PCGS isn't legally required to do anything and the majority of people arent going to blame a company for following their stated policies when someone was trying to skirt around their fees like your dealer was. If you were to ask to speak up the ladder about it there was a chance they would have done it anyway, if they get wind of the threads theyll be less inclined to make an exception now. You have a legal case against the dealer for misrepresenting his services and not holding up his part of the deal, you have no legal case against PCGS.

I absolutely blame PCGS for the damage and expect them to pay up for it. However I dont blame PCGS for capping the payment at the declared value since the policy is to keep you from undervaluing coins and submitting them in a lower tier which it sounds like its exactly what the dealer did here. If the coin was properly valued and they tried a super low payment like that I would have a problem with their actions, but I cant blame them for not accommodating the dealer who was trying to skirt the policy. The dealer is the one who submitted so hes the one theyd be doing it for as far as they know.

If they just paid a market rate no matter what theres no reason not to just value coins at the maximum for the cheapest tier unless its insanely expensive or you want it back faster.

What really doesn't make sense is that the lowest tier has a 300 dollar limit. The dealer could have put it at 299 and submitted it 12 dollars cheaper. Instead he was extra dishonest and took the extra step to save on shipping insurance as well. To make matters worse with PCGS's international shipping rates that coin almost certainly had no affect on the return shipping cost. Basically the dealers actions trying to pocket 13 or 14 dollars created a situation where if something went wrong the OP would be hung out to dry by a PCGS or postal reimbursement standpoint.