Think I Am Safe To Open An Unpaid Case?

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Author	Replies: 6 / Views: 1,846
JustinNH Valued Member United States 116 Posts	Posted 01/27/2014 09:09 am Good morning, I had a buyer win a small lot of clashed die nickels 12 days ago. I sent an invoice within the first day or two and another after 6 days. Emailed him two days ago and no payment or reply. I assume it is safe to open an unpaid item case to get my fees back? Its been plenty long. Can he still leave a negative? I want to say I read it is possible, but it can be removed since the transaction was voided by the unpaid case. Only been selling for less than 2 months and this is the first issue so far. Thanks for the tips Report this Post to the Staff

kanga Pillar of the Community United States 5825 Posts	Posted 01/27/2014 09:26 am I assume you're talking about ebay. First make sure the buyer hasn't paid; check your PayPal. An e-check is always a possibility. If not, file an NPB (could have done that a week ago). If the buyer loses you get your FVF back, the buyer gets a strike, and he can't leave feedback. BUT DON'T do anything more with the coins until the case is closed. Report this Post to the Staff
noahs-numismatics Pillar of the Community Canada 3167 Posts	Posted 01/27/2014 09:30 am If it were me, I would have opened the case 4 days after no payment. Sometimes buyers just need a little motivation to take the last step and complete the transaction. And no, they cannot leave feedback after you close the case, if they still don't pay within the next 4 days after you opened it. Report this Post to the Staff
JustinNH Valued Member United States 116 Posts	Posted 01/27/2014 09:39 am Yes, sorry, this is ebay. Thanks for the comments! Report this Post to the Staff
Bassmaster Pillar of the Community United States 1130 Posts	Posted 01/28/2014 07:57 am with the people above. I normally open a case 7 days after no payment unless something has been worked out. Report this Post to the Staff
arianzo Pillar of the Community Canada 2124 Posts	Posted 01/28/2014 11:52 am I've switched the option on recently, so ebay open the unpaid case automatically for me. Report this Post to the Staff
kg5 Valued Member Australia 491 Posts	Posted 03/01/2014 12:53 am I raced off to do the change mention below but then I remembered how many of our best buyers pay once every 2 weeks or once a month. We get a lot of non payed items! It would be nice to know if the no feedback rule applies in AUS ebay. But they can always buy something else and leave bad feedback. The banned from bidding list would be 100's in a very short time trying to stop non payers exercising revenge. A no win situation. Sad! Quote: I've switched the option on recently, so ebay open the unpaid case automatically for me. Report this Post to the Staff
	Replies: 6 / Views: 1,846

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