Coin Community Family of Web Sites Join Thousands of Coin, Bullion, & Money Collectors
300,000 items to help build your collection! Shop for APMEX Bullion on eBay!Specializing in Modern Numismatics Join Thousands of Coin, Bullion, & Money Collectors Royal Canadian Mint products, Canadian, Polish, American, and world coins and banknotes. Vancouvers #1 Coin and Paper Money Dealer Coin, Banknote and Medal Collectors's Online Mall








Username:
Password:
Save Password
Forgot your Password?


This page may contain links that result in small commissions to keep this free site up and running.

Welcome Guest! Registering and/or logging in will remove the anchor (bottom) ads. It's Free!

Quality Of Current RCM Coins Higher Or Lower Than The Past.

To participate in the forum you must log in or register.
Author Previous TopicReplies: 31 / Views: 6,342Next Topic
Page: of 3
Rest in Peace
Dcadon's Avatar
Canada
1360 Posts
 Posted 01/16/2016  7:19 pm  Show Profile   Bookmark this reply Add Dcadon to your friends list Get a Link to this Reply
The first coin that I was disappointed in the frosting was the Gold Bluenose from 2012- I just thought that it was very rough 'pixelated'
This one: Quality-Of-Current-RCM-Coins-Higher-Or-Lower-Than-The-Past.
compared to
This one, a regular 2011 dime: Quality-Of-Current-RCM-Coins-Higher-Or-Lower-Than-The-Past.

Edited by Dcadon
01/16/2016 7:22 pm
Pillar of the Community
canadian_coins's Avatar
United States
2408 Posts
 Posted 01/16/2016  8:38 pm  Show Profile   Bookmark this reply Add canadian_coins to your friends list Get a Link to this Reply
Dcadon,

I see you point! However it is a bit unfair to compare BU with proof coins in terms of relief details.

Proof coins are meant to provide the ultimate mirror field with a stunning contrast. The contrast is achieved by making the relief frosty.

Unfortunately, the frost (even a very soft frost) will obviously take away some of the very fine details.

The problem with today's proof coins is that the technique completely removes any meaningfully details on the surface so you are left with a cloud of embedded pixy dust.
Valued Member
Wandering Eskimo's Avatar
Canada
135 Posts
 Posted 07/11/2016  05:21 am  Show Profile   Bookmark this reply Add Wandering Eskimo to your friends list Get a Link to this Reply
Is it just my imagination, or is quality control continuing to slide at the RCM?

I travel a fair amount, and because of this, I "unbox" a number of RCM purchases at once (basically, purchases just accumulate until I have a spare moment).

Usually, opening the boxes is an awesome experience... kinda like being a kid in a candy store. This month's experience, however, left me kinda disappointed.

I had a total of three "duds" in my last batch of coins:

1) William Shatner Star Trek - looked as though an asteroid was about to hit his head (massive gouge to the immediate right of his head).

2) Crystal Maple Leaf Coin - piles of metallic shards on the obverse of the coin. I had this exact same experience with one of the previous wildlife collections (deer or eagles... can't remember).

3) Maze coin - I admit, I bought this one completely out of curiosity. Upon reception, totally not a fan. Despite the piece not being a "traditional" coin, the red raised ridges of the "token" looked as though someone sponge-painted them. The colorization was done very, very poorly.

Has anyone else experienced a similar rash of defects from the RCM? A total turn-off that has me questioning future purchases. The occasional error is understandable (we're all human), but three in one night is a pretty low quality standard!
CCF Master Historian of USA Commemoratives
Learn More...
commems's Avatar
United States
12274 Posts
 Posted 07/11/2016  07:56 am  Show Profile   Bookmark this reply Add commems to your friends list Get a Link to this Reply
@blastofffireworks: Sorry to hear about the group of damaged coins you've recently received. Never fun!

I have been buying coins directly from the RCM for 20 or so years. My annual volume has never been very large, but my ordering has been fairly consistent over the years.

It has only been in the last few years that I have had to return coins because of quality issues. In 2014, I had to return/replace four coins because of obvious defects -- four coins was a relatively high percentage of my total for the year.

I didn't have any issues in 2015, but I've had to return one coin so far this year.

It's not surprising that its large increase in production volume has led to more quality issues for the RCM, but my experiences have generally been positive in terms of quality.




Collecting history one coin or medal at a time! (c) commems. All rights reserved.
Valued Member
Wandering Eskimo's Avatar
Canada
135 Posts
 Posted 07/18/2016  02:08 am  Show Profile   Bookmark this reply Add Wandering Eskimo to your friends list Get a Link to this Reply
Had a chance to open a few more packages this evening, and more disappointment on my end. I havta ask... am I being too "picky" with my purchases?

Here are two items of disappointment from tonight:

National Heroes: Paramedics Coin - note all of the metallic flecks in the capsule.

Quality-Of-Current-RCM-Coins-Higher-Or-Lower-Than-The-Past.

Quality-Of-Current-RCM-Coins-Higher-Or-Lower-Than-The-Past.

Dawn of Justice Subscription Case - Note the gash in the side of the package.

Quality-Of-Current-RCM-Coins-Higher-Or-Lower-Than-The-Past.

Given the amount of money I shell out, I don't feel I'm being too picky... what do you think?

One thing I have noticed - most of the "questionable" quality is occurring on "pop culture" issues. Does the RCM think that most of their customers purchasing these items are not as inclined to be critical of imperfections (ie: most of these coins are purchased by average consumers versus collectors)?
CCF Master Historian of USA Commemoratives
Learn More...
commems's Avatar
United States
12274 Posts
 Posted 07/18/2016  09:05 am  Show Profile   Bookmark this reply Add commems to your friends list Get a Link to this Reply
From time to time, I receive a coin with a bit of debris in the capsule. It's why I keep a can of compressed air handy. When I get such a coin, I carefully open the capsule and blow the debris away with a few short blasts of air. A quick and easy solution.

It beats going through the RCM return process and hoping the next coin is better/different.


Collecting history one coin or medal at a time! (c) commems. All rights reserved.
Pillar of the Community
Alex A's Avatar
710 Posts
 Posted 07/18/2016  1:01 pm  Show Profile   Bookmark this reply Add Alex A to your friends list Get a Link to this Reply
Don't feel too bad. I was recently looking at 1975 SD in the original packaging and noticed the some black fibre or dirt (?) inside the original capsule. At least you can always return yours.

Cheers!
Pillar of the Community
oriole's Avatar
Canada
5241 Posts
 Posted 07/18/2016  1:25 pm  Show Profile   Bookmark this reply Add oriole to your friends list Get a Link to this Reply
Well, given the poor quality of the mint sets, it does not surprise me that that the quality of the proof coins is slipping too.
Valued Member
NeoSpec's Avatar
Canada
192 Posts
 Posted 07/18/2016  2:11 pm  Show Profile   Bookmark this reply Add NeoSpec to your friends list Get a Link to this Reply
My first acquisition from the RCM was because they lured me in with the $20 for $20 Star Trek coin. I gave one to my dad and two to my partner before I got around to taking a really close look at them. Here are the last 2:

Quality-Of-Current-RCM-Coins-Higher-Or-Lower-Than-The-Past.

I'm not keen on trying to do a return, what with time/expense and the inevitable crap-toss of getting something back that might be even lower quality for the trouble. It does make me wish I could afford to get multiples of any coin I like for the mere fact that I could then personally select the *one* for my collection, and hustle the rest on ebay (not expecting to make much, if any, return).

Sadly that leads me to this conclusion: buying off ebay is extra risky if a person is looking for MS69 or MS70 ungraded, because -- and correct me if I'm wrong -- a large portion of the ebay offerings are exactly because people expect variable quality, purchase more than they want, then keep the best for themselves or for grading.

If I keep going down that logic road I can even conspiratorially surmise that the RCM actually *benefits* from such lax QA/QC... So, is there a solution to these issues aside the return-until-satisfied policy?
Valued Member
NeoSpec's Avatar
Canada
192 Posts
 Posted 07/18/2016  2:21 pm  Show Profile   Bookmark this reply Add NeoSpec to your friends list Get a Link to this Reply
Quality-Of-Current-RCM-Coins-Higher-Or-Lower-Than-The-Past.

by eye, or even with this camera shot, this blemish appears to be a nasty bag mark. I looked at it under high power and it looks like three long brush-strokes, but it doesn't appear to be a "scuff" or indentation or anything... as a total novice, my best guess is that there were some small shavings of the base metal in the die when this was minted and it laminated the shavings into the plating... if that's even possible, lol.

I don't suspect this picture really gives enough information for anyone to diagnose it from afar, but I thought I'd post it since the discussion is RCM quality.
Pillar of the Community
Canada
2845 Posts
 Posted 07/18/2016  3:11 pm  Show Profile   Bookmark this reply Add wildflowerAB to your friends list Get a Link to this Reply

Quote:

Sadly that leads me to this conclusion: buying off ebay is extra risky if a person is looking for MS69 or MS70 ungraded, because -- and correct me if I'm wrong -- a large portion of the ebay offerings are exactly because people expect variable quality, purchase more than they want, then keep the best for themselves or for grading.


I'm not convinced it's possible to predetermine a MS69 or MS70 without access to a very large sampling size, aside from blatant flaws and imperfections. Which always leaves me curious to the consistency of NCLT grading standards and how that bar is set from one release to the next. It seems to me the Sheldon Scale of Grading was never intended to encompass NCLT at the time it was invented, however for TPGs the pursuit is obviously a very profitable extention of it.
CCF Master Historian of USA Commemoratives
Learn More...
commems's Avatar
United States
12274 Posts
 Posted 07/18/2016  3:27 pm  Show Profile   Bookmark this reply Add commems to your friends list Get a Link to this Reply

Quote:
...the Sheldon Scale of Grading was never intended to encompass NCLT...

It was never intended for anything other than US Large Cents.

Over time it got applied to other US coin series and now is used for coins issued throughout the world - circulation and NCLT alike.

Arguments can be made that the grading of NCLT is no more/no less consistent than it is for circulation pieces. There is always going to be an element of subjectivity in coin grading, regardless of the coin.



Collecting history one coin or medal at a time! (c) commems. All rights reserved.
Pillar of the Community
Canada
2845 Posts
 Posted 07/18/2016  4:35 pm  Show Profile   Bookmark this reply Add wildflowerAB to your friends list Get a Link to this Reply

Quote:

Arguments can be made that the grading of NCLT is no more/no less consistent than it is for circulation pieces.


Yes, so true and the inconsistency involves 3 to 5 or more points, not just one of 70.

This is a link to NGC's MS scale.....beginning with "no post production imperfections". No mention of production imperfections? The down the ladder of "imperceptible", "miniscule", "few", "minimal"......and so on.

https://www.NGCcoin.com/coin-gradin...ading-scale/
Valued Member
Wandering Eskimo's Avatar
Canada
135 Posts
 Posted 08/13/2016  04:17 am  Show Profile   Bookmark this reply Add Wandering Eskimo to your friends list Get a Link to this Reply
Took a look back through my returns & defects of the past year, and it's a pretty staggering list. Here are items that I have had issues with:
- Looney Tunes Gold: scratched pocket watch (chain rattled against watch).
- Universe #1 Coin: somehow, RCM systems ordered an "extra" coin for me.
- Lost Ships - Franklin's Expedition: Blob of paint on reverse side
- Migratory Birds - Bluebird: Shards of metal adhered to obverse of coin.
- $50 for $50 - Hare: Coin loose (plastic flip holder was broken).
- $20 Star Trek - Enterprise: Paint blob on reverse side of coin.
- Star Trek - Captain Kirk: Major blemish (knick) above the Captain's head.
- Crystal Bigleaf Maple: Metallic shards adhered to obverse side of coin.
- Maple Leaf Maze Coin: Horrible quality "paint job" on raised ridges. Returned.
- National Heroes - Paramedics: Metallic shards in capsule.
- Migratory Birds - Goldfinch: Metallic shards adhered to obverse side of coin.
- Star Trek - Uhra: What appears to be a milk spot directly above "10 Dollars" caption.

Adding insult-to-injury - instead of "exchanging" many of the above coins, the RCM has double-billed me. I have no record of a refund for returns, but the exchanges are, in-fact, double-billed to my credit card (first charge, plus second charge when replacement sent).

The errors / administration required to keep on-top of the recent bout of returns has really, really taken the fun out of collecting for me. It has almost become "work" to collect new issues.

Is anyone else seeing this volume of problems with their RCM orders?
Pillar of the Community
Canada
789 Posts
 Posted 08/13/2016  10:20 pm  Show Profile   Bookmark this reply Add shopaholic to your friends list Get a Link to this Reply

Quote:
Is anyone else seeing this volume of problems with their RCM orders?

Me! Me! Me! And all these time I thought I am the unlucky one...

From what I can recall, RCM's quality control has gone downhill abruptly around mid 2013. During the worst time, I have to exchange one coin almost every month because of quality issues.

At first there were the dandruff/dust problem, where numerous small white dust particles were found on the coins, inside the capsules.

Then there were the fine scratches and nicks on the field of the coins.

Then there came the foreign matter that look like hair got struck on the coins.

And around early 2015, when the Mint started releasing more gold glided, coloured and enamel coins. I started receiving coins with visible signs of damage (like scratches and smudge) that got introduced during the enhancement process...

Sometimes I wonder if the Mint really have someone inspected the coins before packaging them.

I didn't buy as many coins as I used to a year ago so it is hard for me to say if things got better now. But like what you, blastofffireworks, said, the Mint has really taken the fun out of collecting for me. Each time when I received a new coin from the Mint, I can't help but worry if I need to "trouble" my rep again to exchange it, and I don't think I should feel that way.

And BTW, I also buy coins from The Royal Mint of UK and the Perth Mint, and I never have issue with their quality control, no scratch, no dust... no hassle.

If our Mint is reading our posts, I hope they take a hard look at their QC process. While I am not interested in most of their new releases these days, for the ones that I like and ordered, I still hope they came in tip-top condition.
  Previous TopicReplies: 31 / Views: 6,342Next Topic
Page: of 3

To participate in the forum you must log in or register.



    




Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us  |  Advertise Here  |  Privacy Policy / Terms of Use

Coin Community Forum © 2005 - 2026 Coin Community Forums
It took 0.49 seconds to rattle this change. Forums