PCGS And CAC Incorrectly Graded My Coin

I don't understand why anyone thinks that an auction house does not have a duty to its buyers and sellers to resolve such concerns prior to completing the auction and sale of an item and transferring funds respectively. The time for the auction house to resolve this issue was prior to the funds being paid out to the seller and deducted from the buyer (or from the auction house's item escrow account for the purchase in question, if selling by escrow.)

The mere thought that an auction house could actually try to charge me back if THEY missed an obvious error resulting in misrepresentation when listing and selling an item is quite chilling. This is the reason why errors & omissions insurance policies exist: to indemnify the auction house against financial losses incurred due to inadvertent misrepresentation. The auction house absolutely should own up to its failure to perform reasonable due diligence and make the buyer whole while writing off the loss instead of attempting to recoup it from the seller.

As far as I'm concerned his ownership ends as soon as he no longer has a legal right to possess the merchandise and has received consideration in return.

If you're not interested in it, why bother reading it?

If anyone is still interested the coin was relisted at GC and sold on 14 Apr for $500.62.

the consigner statements show which coins sold and how much was paid for each consigner statement. but for bank account disbursements, they don't correspond one to one. for example, there isn't one deposit for one consigner statement, they pool the statements if there are many coins sold in a short period of time.

but there is no accounting for which consigner statments specifically are for which bank deposits. ive tried to add up the consigner statements in different combinations to see if it makes sense but I can't work out the math. so I asked 3 times which consigner statements correspond to which bank deposits. its not an unreasonable request to want to know which coins are for which bank payouts.

moreover, I received no grading fees invoices. at least heritage sends invoices showing what was graded and their cost. the only indication I got saying how much grading fees for my previous submissions were was when the guy who was instructed to tell me what happened with the 1866 coin 9 months after it happened told me how much the fees were in the body of his email.

what gets me the most is the flagrant disregard for not even informing me what was going on. they said it was returned in 30 days. but I hear nothing about it from them for 9 months. this despite sending repeated emails about my account. if they informed me as it happened then at least I could have prepared myself for it.

and they still havent learned. I have yet to hear back about this bank deposit clarification request I made 3 times almost 1 month ago. disgusting behavior, and after I sold more than 15 thousand through their auctions. never again.