Lost 1879-S Morgan - Ebay Shipping 101

About two years ago I started video recording package openings with my cell phone. I lean the phone on wall next to table and reverse the lens. I have evidence if something is missing or broken. I've only used a video once when a security camera arrived broken, plastic housing cracked. I sent the company the short clip of me opening the box. The camera company promptly exchanged it, no charge. I don't know how ebay or a seller would respond with video evidence.

Videos can be edited, spliced to look like something happened but didn't, usually you can see cut/pasting though. I'd rather have them question the validity of a video than have nothing to show there's a problem.

Have you any idea how expensive a bit of tape is?

Anyway, once in a while I'll get a package with so much packing tape on it I have to fight with it for minutes to get it open and sometimes I have to use a blade to open it up - talke about over kill (but I'd rather have to fight a package open than to find it already empty..

Sorry for your loss on that nice coin

Care to share the seller so I can avoid him/her?

If it was sent USPS GROUND ADVANTAGE
automatic insurance of 100 is included.
Get in touch with USPS investigations .

Step 1. File a SNAD complaint (Significantly Not As Described) on ebay and do this ASAP if not already done. An ethical seller would file a postal insurance claim to recoup their losses and then refund the seller for the full amount paid.

If that doesn't work,

Step 2. Initiate chargeback process on your method of payment (PayPal or bank card) to stop and reverse payment because you did not receive the item you purchased. This will most likely be decided in your favor since the seller (merchant) is required to prove that you took physical possession of the item in question and cannot do so.

PS. Insurance is 100% the seller's responsibility and it is never the buyer's responsibility, because insurance exists to protect the seller. If it was sent Priority Mail, that includes a certain amount of insurance at no additional cost to the seller.

I've been buying and selling on ebay since 1997 and 99% of my transactions have been great but there's always that 1% that go sideways.

You keep looking for someone to blame. If you want to blame someone blame your wife. She picked up the mailer and did not bring it to the PO's attention. Once she walked out the door all bets are off, Why in the world would you expect
ebay or the seller to act differently. All the proof they have is that the item is shown as delivered. End of story
It doesn't matter if you shop on ebay or elsewhere online the results will be the same if you or your wife walk out of the PO with an empty mailer.