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Numismatic News - Where's My Magazines?

 
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Author Previous TopicReplies: 4 / Views: 299Next Topic  
Valued Member
United States
134 Posts
 Posted 12/06/2021  6:50 pm Show Profile   Bookmark this topic Add Coins1989 to your friends list Get a Link to this Message
My sub expired, after time I set in a renewal in early October. Nothing since. No replies to follow-ups'.

Call two weeks ago they claim they never got any renewal. It's on my Visa account for six weeks. I got told to contact the person I paid, the payment went to their Florida address. I was told to allow more time.

I'm about to cancel the charge, suggestions?
Bedrock of the Community
United States
17603 Posts
 Posted 12/07/2021  3:11 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list Get a Link to this Reply
It almost sounds like you may have been taken as part of a scam. Subscriptions sold by a person or organization but never turned over to the magazine.
Gary Schmidt
Valued Member
United States
134 Posts
 Posted 12/08/2021  10:57 am  Show Profile   Bookmark this reply Add Coins1989 to your friends list Get a Link to this Reply
I sent in my renewal to an address in FL, which looked ok. Three days later my card was charged, now its almost eight weeks. The person I spoke to by phone seemed to know nothing. Last night I sent a message as a 'reply' to their original notice telling them I was going to cancel with a refund request.

If you want to have subscribers to a magazine then do something to serve customers or get out of business. NN is going under unless they change
Valued Member
United States
134 Posts
 Posted 01/04/2022  12:34 pm  Show Profile   Bookmark this reply Add Coins1989 to your friends list Get a Link to this Reply
Just an update. Still nothing. My card company wants to cancel my card and reissue one with a higher rate.

NN has eliminated all contact info from their magazines. I have now emailed some subscription service three times with my phone number, nothing.

Is anyone out there working there or have any idea why it takes them three plus months to start a subscription?
Bedrock of the Community
United States
17603 Posts
 Posted 01/04/2022  5:51 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list Get a Link to this Reply
If you go through their website, this is their webpage for subscriptions
https://numismaticnews.secure.darwin.cx/C**E10N
Gary Schmidt
  Previous TopicReplies: 4 / Views: 299Next Topic  
 
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