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Author Previous TopicReplies: 4 / Views: 1,354Next Topic  
Pillar of the Community
nuggethill's Avatar
Australia
1015 Posts
 Posted 12/22/2008  5:18 pm Show Profile   Bookmark this topic Add nuggethill to your friends list Get a Link to this Message Number of Subscribers
I have a microscope (its a Digi Blue 5 ) that won't work on Vista it works on windows 2000 and XP but due to my last computer crashing it won't work on the new one so has anyone with a digi blue 5 microscope that works with Vista would they lend or sell me there Digital Blue Vista CD regards Harry

*** Edited by Staff to move from Support Forum ***
Pillar of the Community
Metalman's Avatar
United States
7123 Posts
 Posted 12/22/2008  5:25 pm  Show Profile   Bookmark this reply Add Metalman to your friends list Get a Link to this Reply
Hi nuggethill
according to the info that I get when I look up the microscope it says it now works on Vista , apparently yours was purchased before the upgrade ?

have you tried emailing customer support at Digital blue ?

maybe they can set you up with the necessary software you need ?

Pillar of the Community
MorgansRmine's Avatar
United States
1219 Posts
 Posted 12/22/2008  5:35 pm  Show Profile   Bookmark this reply Add MorgansRmine to your friends list Get a Link to this Reply
Harry, I had the same problem when I updated to Vista. Emailed the customer support, and they emailed back a patch to load and all is well.
Pillar of the Community
nuggethill's Avatar
Australia
1015 Posts
 Posted 12/23/2008  06:16 am  Show Profile   Bookmark this reply Add nuggethill to your friends list Get a Link to this Reply
My thanks to the staff as I wasn't quite sure where this thread belonged also my thanks to the two of you as I wasn't sure how to proceed with the subject regards Harry
Pillar of the Community
nuggethill's Avatar
Australia
1015 Posts
 Posted 12/24/2008  04:34 am  Show Profile   Bookmark this reply Add nuggethill to your friends list Get a Link to this Reply
G'Day all just a follow up,I been in touch with the the support staff at digi blue the4y will forward a CD disc to my ad that will fix the problem regards Harry
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