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 Replies: 46 / Views: 4,757 |
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Bedrock of the Community
13014 Posts |
Its always an interesting question about the shipping since it is an unrefundable cost. At first we always think it absolutely should be refunded. But let me play devils advocate for a second.
Say you had bought these at a coin shop and not opened it until you got home. Obviously you would go get a full refund. Now would that dealer than be responsible to pay for the extra gas you used to get there and back?
I think we can all agree the answer to that would be no. Which then leads me to the question why would it be different for the internet sale? Is it because we can see the charge as shipping as opposed to not thinking about the charge of gas and time?
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Pillar of the Community
United States
3294 Posts |
But in your case basebal21, there would have been the opportunity to check on the coins before leaving. This is closer to you looking at some coins, saying you will buy them, the owner offering to wrap them up for you, and then putting low value coins into the box instead of the ones you said you would buy. In that case, I would not care about the $ for gas, I would be coming back with cops.
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Bedrock of the Community
13014 Posts |
LOL I would be too. I guess I was asking the question more in a general sense then in this specific situations since this was a bait and switch.
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Valued Member
 United States
157 Posts |
It's as simple as this... Why should I bear a single cent of loss when I'm the one that was swindled? As far as I'm concerned, the cost of education is the time I've sunk into this. If we were to really be fair on this, I'd be made whole financially plus compensated for the time I've spent dealing with it. The facts are these- I ordered one item. Said item was not delivered. Another item was delivered instead.. To me, it's the same as if he delivered a deck of playing cards instead of the ugly coins I got. I'm responsible for bearing the cost of sending that deck of cards back? If Amazon sent an incorrect item, would they even think of making the buyer bear the cost? Of course not. I'm not in the business of returning items I didn't order to people and paying for the privilege. If scumbag wants his worthless coins back, he pays for it, not me. It's the only rational, logical result. For the seller to insist on any other result is simply arrogant and bullheaded. |
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Valued Member
United States
54 Posts |
 If they were the same coins but you found something in person that wasn't noticeable to you in the pictures then I'd say eat the postage. When pictures are used to intentionally deceive then you should be made completely whole. Or you could offer to let him come meet you to pick them up. |
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Rest in Peace
United States
10625 Posts |
Quote:
Or you could offer to let him come meet you to pick them up LOL - That would be perfect.  Seriously though, If the auction was a 14 day return policy no questions asked and the coins received were the ones pictured, I would expect to eat shipping costs. In this case, absolutely not. Seller assumes all responsibilities by not supplying what was sold. Edited by dave700x
08/04/2012 6:16 pm
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Bedrock of the Community
13014 Posts |
Quote:
It's as simple as this... Why should I bear a single cent of loss when I'm the one that was swindled? As far as I'm concerned, the cost of education is the time I've sunk into this. If we were to really be fair on this, I'd be made whole financially plus compensated for the time I've spent dealing with it. I definitely agree for this case dont get me wrong on that. I was just playing devils advocate for in general and not in cases of clear bait and switches. I just find it a very interesting topic since I'm sure weve all bought things from a store that when we got home and opened them up werent what we were expecting ect and the stores dont pay for the gas to get too and from. Was just curious to how people differentiate that for internet sales with the shipping costs on cases where that happens. But without a doubt on cases of fraud basically like that its different |
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Valued Member
United States
344 Posts |
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One more thing... does anyone know if you can include a hyperlink in the feedback for a seller? 80 characters isn't enough to fully describe the problem I had and the extent to which the seller went out of his/her way to be a jerk on this one, and I'd like to fully explain this d-bag's attempt to fleece me on a webpage linked from the feedback. If it is possible to have hyperlinks embedded in the feedback I doubt many buyers would follow it. When I am checking feedback I am quickly looking for something to tell me whether or not I should trust a particular seller. These 80 characters should be enough to warn any future buyer of this seller's jerkishness and d-bagery: Pics not same as item received. Seller incredulous & uncooperative when caught.That feedback would be enough of a red flag to cause me to move on to the next seller. |
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Valued Member
Ireland
131 Posts |
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I just find it a very interesting topic since I'm sure weve all bought things from a store that when we got home and opened them up werent what we were expecting ect and the stores dont pay for the gas to get too and from. Was just curious to how people differentiate that for internet sales with the shipping costs on cases where that happens. Unless you also bought the gas from the same store you can be sure they made no profit from your journeys to and fro, unlike an internet sale with shipping costs where it is perfectly possible to factor a small profit into the amount charged. That to me is a valid difference between the two. As far as bait and switchers such as this I agree that the fairest result should be that the injured party bear no cost from the transaction whatsoever. As far as feedback goes irrespective of how this is eventually resolved it 100% merits a negative imo. Norm |
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Valued Member
United States
80 Posts |
What has the seller done to merit getting any further benefit of the doubt? He intentionally sold coins that were not as advertised and when he was confronted he had the chance to fix his swindle, but he didn't. The purpose of feedback is not to mindlessly give everyone positive feedback but warn other buyers about potential crooks and inform buyers of honest sellers. Any feedback should be 100% negative in my opinion.
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Rest in Peace
United States
10625 Posts |
This seller needs a reality check. He is definitely using pictures taken from other peoples auctions. Check out his closed auction for a 1943 s Walker. The photo he clipped has another seller's name on the lower left corner. He needs to state that his photos are not the actual coin you will receive. Definitely an immediate negative stating such.
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Bedrock of the Community
13014 Posts |
Quote:
Unless you also bought the gas from the same store you can be sure they made no profit from your journeys to and fro, unlike an internet sale with shipping costs where it is perfectly possible to factor a small profit into the amount charged.
That to me is a valid difference between the two. That is a very good point. But what if the shipping label matches the exact charge of shipping? On ebay sellers that charge shipping price only actually lose money after that gets hit with the fee. But very interesting take on it |
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Pillar of the Community
United States
2077 Posts |
Actually ebay and paypal refund all fees when an item is disputed. Not because they are being nice, but to absolve themselves of any responsibility. |
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Bedrock of the Community
13014 Posts |
And what happens if the money is already gone from paypal?
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Valued Member
United States
157 Posts |
Well, we have a resolution... During my communications with the seller before escalating the matter to ebay, I advised him/her of my 100% confidence that ebay would resolve completely in my favor, and in accordance with my demands. I was right. ebay refunded 100% of purchase price including shipping, and did not require I return the coins first. I remain happy to return the coins if I am compensated ahead of time for my shipping, but will assume after a reasonable time that the coins are abandoned, although not sure what I'll do with them, because I do not need them. I indeed left negative feedback (first time I've ever felt compelled to do so), giving all 1 stars for the DSR's except for the one regarding speed of delivery, in which I gave 5 stars. The speed of delivery was the sole positive of this transaction. He/she attempted to rip me off in a real efficient manner. For the feedback narrative, I left the following: "Seller included pics of items other than those delivered.Details @ (Offsite URL shortening not allowed-9) /NcWbQW" Thanks to all for your replies to this thread. |
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Posted 08/04/2012 09:03 am
