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Author Previous TopicReplies: 21 / Views: 3,564Next Topic Page 2 of 2
Pillar of the Community
United States
7123 Posts
 Posted 12/13/2007  11:29 am  Show Profile   Bookmark this reply Add Metalman to your friends list
And then you get the nut sellers who don't ship by USPS even though that is your confirmed address and they send your Item UPS which will not deliver to the PO.

If you want to get a PO Box just change the address on your checking account that is tied to Pay pal ,,its not a real problem to have the PO added to your checks . do the change for the credit card,, they give you the option each month in your statement .

Metalman
Pillar of the Community
United States
4870 Posts
 Posted 02/23/2008  11:49 pm  Show Profile   Bookmark this reply Add TheForce to your friends list
I may be doing this real soon. Everyone else gets their mail in the morning and I get mine in the late afternoon.
Pillar of the Community
United States
591 Posts
 Posted 02/24/2008  12:10 am  Show Profile   Bookmark this reply Add insideout to your friends list
I Live in one town and work in another town where I stay during the week. I have an address that is linked to my paypal works for my weekly stuff coins movies more coins so the girlfriend don't know lol
Pillar of the Community
United States
549 Posts
 Posted 02/24/2008  08:33 am  Show Profile   Bookmark this reply Add mahgobbi to your friends list
Time to clear something up about the "nut sellers" who won't ship items to PO Boxes.

USPS is the only carrier which will deliver to a PO Box. USPS is prohibitively expensive for most items over about 3 pounds. Coins are a notable exception, because even in mass quantity (resulting in very heavy packages) you can still fit them into flat rate Priority Mail boxes. Most items, however, don't fit in flat rate boxes.

UPS, FedEx, and DHL all offer rates substantially lower than USPS for heavy packages. On packages under 10 pounds, the savings could be anywhere from $1 to $5 (which is very substantial to a seller). On heavier packages, the savings are significantly more dramatic. I can ship a 30-pound computer for $9 to $25 (depending on what part of the country it's being shipped to). Via USPS, the same shipment costs $30-$55 for Parcel Post. Parcel Post is also significantly slower deliver time than UPS Ground.

Unfortunately, none of these carriers will deliver to PO Boxes. The "nut sellers" have two options. They can either not deliver to PO Boxes, or they can raise their shipping rates significantly. The latter option will result in (1) lower sales prices (due to higher s/h), (2) an increase in emails from annoying bidders asking why s/h is so high (those email really tick me off...if you don't like my price, move along to another seller. Don't email me asking why. Just don't give me your business), (3) lower feedback ratings on the s/h section, and (4) lower feedback ratings in the delivery time section. Results (4) and (5) which will eventually lead to ebay "limiting" the seller's account.

So speaking on behalf of the "nut sellers" who won't ship heavy packages to a PO Box, there is a very good reason for it. Approximately 1 out of every 40 or so customers uses a PO Box. I don't mind losing their sales, since they are so few and far between. I handle the issue a bit differently than the sellers who say they won't ship to PO Boxes, but I have no problem with the sellers who prohibit it.

Here's how I handle shipping heavy items in my listings:

"S/H is $xx.xx via UPS to street addresses within the continental U.S.. Please contact me prior to bidding for USPS shipping quotes to AK, HI, P.O. Boxes, APO, FPO, and U.S. Territories. Please understand that the cost for USPS shipment may be substantially higher than the UPS rate."

Even doing it this way, I've still encountered problems from "nut buyers" who think they are entitled to pay the same rate for USPS service. On two separate occasions, military men tried to give me a "you are scum" sob story for charging higher shipping rates to the soldiers who are out there protecting me. Gimme a break. I support the soldiers, but I'm also a single mom who's eBaying to support my kids. I'm not going to take a loss on my sales to ship to a total stranger, just because he happens to be one of the millions of enlisted Americans fighting for our country. I send plenty of "goody bags" to the soldiers each year. I don't need their guilt trips over my shipping rates.
Edited by mahgobbi
02/24/2008 08:38 am
Pillar of the Community
United States
2254 Posts
 Posted 02/24/2008  09:35 am  Show Profile   Bookmark this reply Add tights24 to your friends list
quote:
Coins are a notable exception, because even in mass quantity (resulting in very heavy packages) you can still fit them into flat rate Priority Mail boxes. Most items, however, don't fit in flat rate boxes.


So, considering this is a coin forum, and not a forum about what else some folks sell, my guess is that Metalman was referring to sellers of coins, not other objects. I'm just struggling with the need for this whole explanation unless you just needed a place to vent your frustrations with ebay in general. You've cleared absolutely nothing up when it comes to sellers that are selling coins.
Pillar of the Community
United States
4870 Posts
 Posted 02/24/2008  09:42 am  Show Profile   Bookmark this reply Add TheForce to your friends list
I don't bid on auctions that ship UPS. Often I am at work and either they deliver the next day if you miss it and sometimes they leave in in the door. And certain items such as coins I don't want left in the door, espcecially in the winter. Basically UPS is inconvenient for me. Brent-Kreuger gives you the option of USPS or UPS and I never select UPS.
Pillar of the Community
United States
549 Posts
 Posted 02/24/2008  10:16 am  Show Profile   Bookmark this reply Add mahgobbi to your friends list
tights - the OP of this thread has made numerous recent comments about a problem she is having with a NON-coin listing, so I'm assuming that her question about PO Boxes has to do with ALL items and not just coins.
Pillar of the Community
United States
2254 Posts
 Posted 02/24/2008  10:51 am  Show Profile   Bookmark this reply Add tights24 to your friends list
Understood mahgobbi, and I have not read every topic that nds has posted about, just this thread. It seems the main concern was coins, and general mail. If there were other posts elsewhere concerning NON-coin related issues with USPS and ebay auctions, then your post would have been better used there was my point. I would guess it was in general discussion since it was NON-coin related.
Pillar of the Community
United States
7123 Posts
 Posted 02/24/2008  1:15 pm  Show Profile   Bookmark this reply Add Metalman to your friends list
Pay pal requires that the Item be shipped to the confirmed address .Whatever method gets that done is the right method .

when I went through all of the trouble of getting my address confirmed ,,which by the way is a seller protection and has nothing to do with the buyer ,, then to have a seller decide arbitrarily to ship UPS no matter what the Item is! Is wrong and the communication with the seller was nutty there was no two ways about it .

Since you don't know my schedule of when I can be here to receive UPS deliveries or the reason why I have a PO box instead of a street address and you don't know any of the particulars of the transaction its pretty tough for you to know if the seller was a nut case or not ,, you will just have to take my word for it !



Metalman
Member
United States
3242 Posts
 Posted 02/24/2008  1:25 pm  Show Profile   Bookmark this reply Add amac44 to your friends list
I phone call would clear it Pay Pal # is 1-866-837-1895
Pillar of the Community
United States
549 Posts
 Posted 02/24/2008  4:32 pm  Show Profile   Bookmark this reply Add mahgobbi to your friends list
quote:
...I went through all of the trouble of getting my address confirmed ,,which by the way is a seller protection and has nothing to do with the buyer...


Once again, I have to disagree with you (at least partially).

Prior to the implementation of confirmed addresses, sellers only needed to provide proof that an item was mailed to the buyer's address on file with Paypal. In the event of a dispute, Paypal ALWAYS ruled in favor of the seller as long as this proof was provided.

The tables have now turned. Paypal will no longer protect a seller UNLESS the product is shipped to the confirmed address. The reason I say that I only *partially* disagree with you is because sellers are somewhat protected if they ship to a confirmed address; however, seller protection is LESS than it was before the days of confirmed/unconfirmed. In addition, the confirmed address policy leads to other seller-problems.

(1) Even if the listing states that only buyers with confirmed addresses may bid, MANY buyers will continue to purchase items and pay with an unconfirmed address. They refuse to confirm their address (smart move on their part, since it means that Paypal will automatically side with them in the event of any dispute). At this point the seller has limited options. The first is to risk shipping to the unconfirmed address. The second is to cancel the transaction. When this happens, I consider myself at the mercy of the buyer and a hostage to Paypal. If the transaction value is small, I take a calculated risk and ship the item. It's better than ticking off the buyer by canceling the transaction. If the transaction value is high, I will refuse to ship. About 50% of the time, the angry customers will agree to the mutual agreement to not complete transaction. The other 50% of the time, I have resort to an unpaid item dispute to recoup my FV fees, which REALLY makes the customers mad, since technically they did pay. Depending on the circumstances of the transaction, there are times when I can't even recoup my listing fees at all. These problems weren't an issue prior to the confirmed/unconfirmed policy. It used to be the BUYER'S RESPONSIBILITY to provide a valid address, and the seller simply had to ship to that address in order to be protected. Now the burden is on the seller and not the buyer!

(2) On two occasions I've been left negative feedback because I refused to ship a computer to an unconfirmed address and the buyer didn't want to confirm.

(3) "Confirmed" addresses aren't always legal addresses!! Approximately 1 out of every 10-15 confirmed addresses isn't accepted by USPS/UPS when you try to print labels through the automated system. Normally the address can be edited slightly and it will be accepted by the system, but ANY edits at all to the confirmed address render the seller at fault in the event of a dispute. It's kind of a catch 22 for the seller.





Pillar of the Community
United States
4870 Posts
 Posted 03/03/2008  11:08 am  Show Profile   Bookmark this reply Add TheForce to your friends list
Just an update. I went to the Post Office and got a PO Box for $32.00/year.
Pillar of the Community
United States
4870 Posts
 Posted 03/04/2008  11:55 am  Show Profile   Bookmark this reply Add TheForce to your friends list
Today I went to my bank. I wanted to add my PO Box address. But its kinda confusing.

The post office said my PO Box address was as follows:

My name
P.O. Box 123
Anytown, MI 12345

When I went to add the above address at my bank they put it down like this:

My Name
1234 My Actual Street Address
P.O. Box 123
Anytown, MI 12345

Since the second address is now tied to my account, should I write it as such when ordering something online or sending a letter? Or should I use the address the post office gave me? PLEASE HELP!
Edited by TheForce
03/04/2008 11:56 am
Pillar of the Community
United States
7123 Posts
 Posted 03/04/2008  12:46 pm  Show Profile   Bookmark this reply Add Metalman to your friends list
Use the address where you want your mail delivered.

Your name
PO Box 123
any town
Zip code

Metalman
Pillar of the Community
United States
4870 Posts
 Posted 03/05/2008  08:58 am  Show Profile   Bookmark this reply Add TheForce to your friends list
I called the bank yesterday. They said the post office ignores my actual street address and just goes by the PO Box. Seems kinda odd it works that way. Just for the record, the PO Box is in another town where I work, not where I live.
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