Opinions And If Anyone Has Had The Same Ebay Buyer Experience...

What. a. mess. It seems like both the OP and the seller are good guys who managed to get into a tussle. It's not about the scratch on the coin, it's about two people, both of whom felt that they'd been abused and both of whom overreacted. I'm guessing that the seller didn't like the buyer's tone when approached about the scratch that didn't show up on the scan, and things just escalated from there.

I've got to say that posting negative feedback with an unsubstantiated accusation of fraud is way over the top. If I were the OP I would immediately ask ebay to remove the negative feedback, or at least the comments about Photoshopping, and apologize to the seller. I would probably accompany the apology with an account of how I felt that the seller had been out of line to begin with, leading me to overreact, but try to word it so that it was more conciliatory than inflammatory.

Just my 2¢ worth.

A little update to be fair to those who contributed their experiences as well as their opinions & advice. I still stand behind my opinion which is shared by a few others here that he should have disclosed the missing scratch because it would have changed my bid or I would have let it go altogether. I wouldn't have been disappointed at all, nor returned it if even a hint of it was in the photos (or the seller mentioned it in the listing).

I sent a message to the seller but he hasn't responded with a FB removal request, nothing I can do until he does. I called ebay and they said he has to request the removal from you, ebay no longer removes Pos. or Neg. FB, it has to come from the buyer & seller. I guess ebay's getting tired of playing referee...loll

My message to the seller:

I have decided to request ebay remove the Neg. FB I left for you regardless of their decision. I think I reacted to your accusatory message and was extremely insulted but over-reacted. I am a very honest buyer & seller and would NEVER switch out a coin to rip someone of, especially not a $20 coin. Don't you think that if I would try to rip someone off that I would have chosen a coin with a worthwhile value...?

I'm sure your are a decent person as well and things got a little over heated. I wish you the best with your store in the future.

My regards,
Ken

As I stated earlier, I think Ken is in error on this one as the pictures show enough scratches/marks that missing one more is not a critical factor.

However, I do like the fact that Ken sent that last email to the seller and I'll give him full marks for being very sincere and thoughtful.

I understand everyone thinking I should be the gracious one but where does the seller's responsibility come in... I was forthright with him from the beginning and got blasted. I don't know how many here who are so quick to judge Me for defending my integrity from an accuser, would have kept their cool perfectly. I made an effort to make amends but it wasn't a dig at the end, it was a logical conclusion. If the seller had have stopped & thought for a second before replying the way he did that set this ball in motion, I wouldn't have shared this experience. The reason I did was because in 11 years on ebay, I've never been accused of this, nor spoken to this way. I began by looking for opinions of the likeness of 2 coins, not a whole saga being made out of it.

Coinsarecool: tae-ken-d0 (zero, not o) feel free to do what pleases you, no probelm whatsoever.

I changed it to a Pos. (Green) FB with a Neutral comment (Ok.)

Some people on this site are pretty quick to roast the buyer, and defend a seller they know. That last part is no surprise, but the comments sure seem tilted towards the buyer being wrong.

I've dealt on ebay since 1998 with no negatives and 100% positive as both a buyer and seller, and I was treated in a similar way here last year. My sympathy is more on taekendo's side in this one.

On ebay with the way things are, with the buyer always being right it is best for a seller to do only one thing.
A no questions , satisfaction guaranteed , or a cheerful refund. It is insane for a seller to even get into it with a buyer.
A buyer on a mission can destroy a sellers ebay account so fast it would make your head spin.
The way we do it is offer a 14 day full return privilege for any reason. As a member of the ANA I am duty bound to offer return privileges anyways. Even if an ebay seller does NOT offer returns , the buyer still has 100 per cent recourse and will get money back anyways.
Best advice to all sellers keep smiling , stay positive and stay out of GONG shows such as what went on here.
Also a little more " grandfatherly" advice from an old war horse. If you are selling on ebay to Canadian Buyers , do not sell items unless you are going to track them . This pretty much is the only way to bullet proof your account.
Since tracking in Canada is very expensive , you really cannot sell 5 to 50 dollar items very easily. You don't track and you are wide open to getting crucified by the " I didn't get it " scammers. These kind of individuals will destroy your account.
To finish my rather lengthy tome , in over 41 years of being a coin dealer and 16 years selling on ebay , I have had only a hand full of bad experiences. That said only one was NOT with a Canadian.