| Author |
 Replies: 23 / Views: 3,452 |
Page 2 of 2
|
|
|
|
Valued Member
 United States
191 Posts |
I hope the seller replies tomorrow. According to his feedback, he has 100% satisfaction from his buyer's. I want to believe that this is just an honest mistake but I have found 5 auctions now that are all the same serial number along with the phrase "coin pictured is what you will receive". Not to mention he has my coin posted on a current auction right now with two bidders. I think I just need to sleep on it. Hopefully tomorrow will be better.
|
|
Locked
822 Posts |
It's completely obvious it's not an honest mistake. After investigating I can honestly say I would stop all correspondence with him immediately and file a SNAD with ebay. All communication with him now would be through arbitration. He needs to learn a lesson. He's been on ebay long enough that ignorance of the rules is not an acceptable excuse any way. |
|
Pillar of the Community
United States
4541 Posts |
|
|
Bedrock of the Community
United States
17884 Posts |
If he is using a stock picture and claiming you will get the coin pictured but then sends a different coin, you are almost certainly NOT going to get that pictured coin from him. There is a good chance he doesn't even own it either haveing used someone else's picture or having shipped that coin out long ago. If he doesn immediately agree to either sending the pictured coin or a full refund including shipping, I would file a significantly not as described complaint with paypal or ebay which ever it is, and probably report his use of stock pictures of a serial numbered item with ebay. |
|
Pillar of the Community
 United States
2448 Posts |
|
|
Valued Member
United States
277 Posts |
No matter what you do, try to remain civil in your correspondence. Don't let him use "they were belligerent" as an excuse why it took so long to resolve the issue.
Fatcat
|
|
Locked
822 Posts |
Can you post scan/photo of the coin you received?
|
|
Valued Member
United States
191 Posts |
I just got an email from him a little while ago. This is what it said: NO I DO NOT STILL HAVE THE COIN THE COINS I HAVE ARE LAST NUMBERS 00, 23, 16, 19, 20. I SENT IN A ROLL THAT ALL LOOK ALIKE I JUST DID NOT CHANGE THE PHOTO ON THE LAST AUCTION. IF YOU WANT TO RETURN THE COIN FOR REFUND PLEASE DO. OR I CAN SEND YOU SOME PHOTOS OF THE OTHERS I HAVE LEFT. And this is the picture of the coin I received:  I had one heck of a time getting it resized to be under the upload limit. |
|
Locked
822 Posts |
Quote:
I SENT IN A ROLL THAT ALL LOOK ALIKE I JUST DID NOT CHANGE THE PHOTO ON THE LAST AUCTION. He's got some nerve saying their all alike. Wow. Even with a refund, he'd get a neutral at best from me. Plus, he "forgot" to change the photo in the last 5 auctions. |
|
New Member
United States
26 Posts |
Get a refund. Then report him.
Item is not as desribed and he admitted that much in the last email he sent you.
|
|
Bedrock of the Community
United States
10284 Posts |
Keep all messages through my ebay and all email, headers etc. File coin received not as described, shipped wrong item. Copy his image right off the listing and also print out the listings clearly showing the item numbers. Open a case and escalate it immediately. You already contacted the seller and tried to work it out. Seller did not respond. The heck with that mess. Then leave him a negative. That's what he deserves when he put VERY NICE PIECE FOR YOUR COLLECTION.... THE COIN YOU SEE IN SCAN IS THE COIN YOU WILL receive in the description. I would be done talking with this one. You want your shipping costs back as well. |
|
Valued Member
United States
191 Posts |
Well, I just opened a case with ebay. They want me to give the seller 7 days to fix the problem. Here is the report I filed: "I purchased ebay item 280556179646(SUPER PCGS 1948-D Franklin half MS64FBL BRITE WHITE) from the seller on September 7th. I payed for the item with Paypal. September 13th, I received a package from the seller. Upon opening the package, I noticed the coin inside was not the coin I won at auction. I verified this by the PCGS serial number that is issued to the coin from PCGS as well as the picture that is on the auction page. Before bidding on the auction, I read the description of the coin as well as the statement (VERY NICE PIECE FOR YOUR COLLECTION.... THE COIN YOU SEE IN SCAN IS THE COIN YOU WILL receive ..... .....NICE ESTATE FIND!!). I entered the coins serial number at PCGS's website ( http://www.pcgs.com/cert/) and verified that the coin was athentic. After recieving a different item from the seller, I started looking at his other items up for auction and was surprised to find that my coin is back up for sale http://cgi.ebay.com/ws/eBayISAPI.dl...560758669&s-sPageName=STRK:MEWAX:IT with a new ebay item number of 280560758669. I have asked the seller if he still has my coin and he has stated that he does not. He also stated that he has several of the same coin and that they all look alike. All conversations the seller and I have had has been through ebay's message system. I give my full authorization to ebay to access my account and read any of the messages." I don't understand how he can be reselling my coin either. Should'nt ebay stop this auction? http://cgi.ebay.com/ws/eBayISAPI.dl...TRK:MEWAX:IT |
|
Bedrock of the Community
United States
17884 Posts |
Quote:I don't understand how he can be reselling my coin either. Should'nt ebay stop this auction? http://cgi.ebay.com/ws/eBayISAPI.dl...TRK:MEWAX:IT As I said earlier he is using that image (it was probably the best one) as a stock image to sell the rest of them. This is against ebay rules. If you were to report it as a violation of the stock image rule telling thm he is using a stock image to sell different serial numbered items and give them a list of the auction they may close down his auctions and they might even suspend him. |
|
Valued Member
United States
188 Posts |
|
|
Pillar of the Community
United States
850 Posts |
i hate it when people do this. At least put the worst condition pic out there and tell the buyer that this is a stock photo and that all other coins will be a better grade than the one pictured or the one pictured.
|
|
Page 2 of 2
|
Replies: 23 / Views: 3,452 |
Page 2 of 2
|
First Page
Posted 09/14/2010 09:43 am
