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Frustrations With My Local Coin Shop...

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Pillar of the Community
United States
3463 Posts
 Posted 06/26/2013  12:02 pm  Show Profile   Bookmark this reply Add matthewvincent to your friends list Get a Link to this Reply
I am reminded of the adage:
"You have to kiss a lot of toads before finding your prince."
Same goes with finding a dealer with whom one can work.

Years ago I went into a coin store with some Buffalo nickels. I noticed that the prices on the coins was a bit too high.
When I offered the dealer, a younger guy, a 1913-S Type II nickels he insisted that it was only AG.
I declined the offer of $45.

Subsequently the coin was submitted to ANACS and it came back VG-8.

I also learned from a dealer nearby me who said that he knew the guy.
And that he was being backed by investors who expected to see a profit.
Needless to say, I never went into that store again.

I am glad you had a positive experience to balance out the bad.



Brother, can you spare a "BARBER" dime?
Pillar of the Community
Canada
2805 Posts
 Posted 06/26/2013  12:16 pm  Show Profile   Bookmark this reply Add nalaberong to your friends list Get a Link to this Reply
There's a new bullion store opening in my sleepy hamlet... I hope that I'll be able to find some numismatic silver there, but it seems pretty glib.
Pillar of the Community
United States
562 Posts
 Posted 06/26/2013  1:00 pm  Show Profile   Bookmark this reply Add BamaBlue to your friends list Get a Link to this Reply
I think there is an easy explaination for this kind of rudeness. Some coin dealers are strictly businessmen, some are coin enthusianst, and some (the really good ones) are both enthusiast and businessman. When you meet an owner with the passion of a collector and the acumen of a businessman, you will be treated well and occassionally rewarded for your time with knowledge. There's never an excuse for anyone to be rude...
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United States
1109 Posts
 Posted 06/26/2013  1:08 pm  Show Profile   Bookmark this reply Add skyshark124 to your friends list Get a Link to this Reply
The store I frequent is a small operation that does a lot of business. It's because the guys who run it (who I have become pretty good friends with by now) don't treat you different, whether you're a 10 year old who wants to buy a worn out 1919 Lincoln or a bullion collector who wants to buy $4,000 in junk silver. I, like some on here, have several collections going but focused primarily on Lincoln cents. I purchased a lot (and I mean a lot) of them from this store. After completing my Dansco 7100 album (bought the S-VDB from these guys too) I made a passing comment about getting the set professionally appraised. Without skipping a beat the guy said to bring it in and let him do it for no charge. I protested and said this was time and effort on his behalf and I knew he had a store to run. His response was that I have spent enough time and money at his store filling my album that it was the least he could do to thank me for my patronage. THAT'S why I go back, even if it's just to look around and show my face and see how things are going (and to be clear, he did do my appraisal, which I paid him for by buying some ASEs ). That's the kind of store that appreciates the customer, which makes the customer appreciate the store, which makes the store...so on and so on. Sounds like you are on the right track by questioning how you were treated. I'd be taking my business to the new place across the street. Give them a shot and see if they don't show some love.
Edited by skyshark124
06/26/2013 1:09 pm
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98119 Posts
 Posted 06/26/2013  3:27 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply
I prefer coin shows. If I have issues with a dealer, I just slide down to the next one.
Pillar of the Community
United States
3463 Posts
 Posted 06/26/2013  5:10 pm  Show Profile   Bookmark this reply Add matthewvincent to your friends list Get a Link to this Reply
skyshark124,
Many thanks for such an upbeat report.
These dealers DO exist, but how to find them?
Trial and error is all that I can come up with.

A local dealer with whom I have had experience tells me:
"It does not matter that you do not buy a coin from me today.
I enjoy talking with you, one collector to another.
And I know that you will be back.
And then, perhaps, I'll have something that you want to buy."

I count him on my short but glowing list of great dealers!



Brother, can you spare a "BARBER" dime?
Pillar of the Community
United States
1339 Posts
 Posted 06/26/2013  6:53 pm  Show Profile   Bookmark this reply Add babysitr to your friends list Get a Link to this Reply
Coin shops are like anything else....Some you'll love,some you won't.....There are two nearby me,,,One I wouldn't go into again if you paid me......The other we all consider each other good friends.....They are still there to make a profit,,,but, go out of their way to make you a fair deal.....And a group of us go there weekly....Hang in there,,,you'll find one....
Pillar of the Community
United States
1109 Posts
 Posted 06/26/2013  7:04 pm  Show Profile   Bookmark this reply Add skyshark124 to your friends list Get a Link to this Reply

Quote:
I prefer coin shows. If I have issues with a dealer, I just slide down to the next one.


Had this experience at a coin show with a guy who literally told me, "Stop wasting my darn time and buy something!" when I was looking through his little bag of mixed date Indian Head cents. I handed him the bag, immediately walked over to the booth right next to his, and very obviously and deliberately made a big show of buying a couple BU Peace dollar from that vender. Hey, I took his advice and bought something.
New Member
United States
26 Posts
 Posted 06/26/2013  7:43 pm  Show Profile   Bookmark this reply Add fusiafinch to your friends list Get a Link to this Reply
Look in Coin World for coin shows in your local area. At coin shows, you can talk to a variety of dealers and pick the ones you want to keep in touch with. Even if a dealer is based in another city, you can order through the mail and start a relationship with a trusted dealer that you already met.

I have met dealers who are very nice and others that are just rude. I don't know why rude dealers stay in the business. Find a good dealer. Coin shows are one of the best ways of doing that.

Don't let this one dealer discourage you. Enjoy your coins.
New Member
United States
2 Posts
 Posted 06/26/2013  9:25 pm  Show Profile   Bookmark this reply Add proservergh to your friends list Get a Link to this Reply
I am very fortunate to have the same family run coin shop in my city for over 40 years. Still carry a nice selection and are very helpful.
Valued Member
United States
317 Posts
 Posted 06/26/2013  9:55 pm  Show Profile   Bookmark this reply Add PennyPiggy to your friends list Get a Link to this Reply
My only advice to you is to know what you like to collect and find dealers that suit your needs and not expect a dealer or anyone to have the same interests as you.

You know what that dealer specializes in and isn't interested in what you're looking for. I would just move on and not make such a big deal out of it.

You need to find a dealer that is interested in what you want, but you will probably need to use an online dealer or go to a BIG coin convention to get what are you interested in.

The only thing that I can relate to your story was when I was a kid going to comic conventions.

The dealers had comics from different periods and even sci/fi, sometimes cards, stamps and coins at the conventions. And although the comic dealers sold comics they were all very different and so were their clientele.

If I were to show a modern Marvel comic to a dealer that dealt mainly with golden age Walt Disney Comics or Golden Age Superman and Batman stuff from the early 40's they would give me the cold shoulder regardless of how great a modern issue I showed them, that's just how it is.

Although they were comic dealers, they specialized in a certain aspect of comics and although they knew about the modern issues, just didn't want to be bothered with modern comics.

But when I was a kid, I rarely went into a comic/coin stores, I'd save money up and at the end of the month would go to a convention and find exactly what I wanted at steep discounts. My point is don't get frustrated with this dealer but find someone that caters to your needs, they're out there, you just have to find them.

And concerning buying proof sets, I wouldn't want anyone going though or even touching my original gov packaging sets because the outside cardboard packaging gets frayed and turns white after awhile from wear. Has nothing to do with whether I like someone or not. I don't even touch my own sets anymore.
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United States
829 Posts
 Posted 06/27/2013  08:35 am  Show Profile   Bookmark this reply Add brenpickle to your friends list Get a Link to this Reply
My shop that I go to is kinda like this. I hardly ever see anyone there when I go and when I do they are selling bullion and junk silver. I have bought a few coins from them and they are always nice to me even though I am younger. I have been going there for almost three years now. My shop is interesting in it has a guy that is the chit chat help the customer and just talk about local news or national news. Anything from coins, to politics, to whatever else is talked about. Then there's the other guy who is the one counting the bullion, weighting different things, recording all the numbers, and handles all the pricing. You pick out a coin you want out of a binder the other guy gets you. He gets whatever out for you and lets you look through it, and then he asked the other guy how much it is and shows it to him and then you do the price work with the other guy. Good cop bad cop kinda thing.
Pillar of the Community
United States
7823 Posts
 Posted 06/27/2013  09:53 am  Show Profile   Check 52Raymo's eBay Listings Bookmark this reply Add 52Raymo to your friends list Get a Link to this Reply
I much prefer cruising eBay over the one coin shop we have.
Oregon coin geek.....*** GO BEAVS ! ! ! ***
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98119 Posts
 Posted 06/27/2013  10:14 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
...immediately walked over to the booth right next to his, and very obviously and deliberately made a big show of buying a couple BU Peace dollar from that vender.
Well played.
Valued Member
United States
374 Posts
 Posted 06/28/2013  6:10 pm  Show Profile   Bookmark this reply Add IHPO8S to your friends list Get a Link to this Reply
I have only went to coin shops were I our the person I went with knew the staff and owner. We got to look at anything in the cases and the back room dealer stuff only. We stayed and talked shop got dealer prices and spent a good amount of cash. Once we were even fed at one of the shops.We Looked at coins that cost more than we made in a year. I'm sure they knew we weren't buying them but they showed us anyway. I did go to gold/silver bullion outlet once. They buzzed me in they had cases everywhere full of coins. I looked around took my time and bought some gold and platinum. The employees were all wearing pistols but they were friendly enough. If I go to any store and the employees are short with me I will leave. I don't care if I'm spending a dollar or thousand I want to be treated properly.
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