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 Replies: 10 / Views: 1,991 |
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Pillar of the Community
Australia
539 Posts |
so this person www.sascha-vay.eu bought a low value coin of me. the postage exceeded the value of the coin because it was an international item, but some people are willing to pay so I went ahead and invoiced them. after waiting over a week I lodged a non payment with ebay thinking that the person didn't want to go ahead with the transaction (it happens sometimes and I don't give negative feedback for it)The person then paid a couple of days later and I had the item posted within 24hrs. Then the person received the item and sent me the following message "Very high shipping costs. 5.00 AUD demanded shipped for 2.60 AUD" a quick search of her feedback left shows that she has sent this exact message before and I felt like she was trying to extort money from me. I contacted ebay and they advised me to ask her what she wanted. she didn't respond then left me my 1st neutral feed back. Now I am mad, I did nothing wrong here and this person is obviously trying to scam money out of me (such a little amount as well!) so now I am asking her to revise her feedback as per ebay and await response. I would suggest that you don't deal with this person. If you don't like postage/handling costs you don't buy the item! simple really but she thinks she has the right to get the item then renegotiate the deal by using feed back as a tool. no ethics imho so I would strongly suggest adding this person to your blocked list |
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Valued Member
United States
337 Posts |
I read feedbacks before bidding, and many negatives and neutrals are ridiculous. Unfortunately, if a person gets a negative too many people do not bid. Good for me when the auction goes low, but an unfairness by ebay. The system requires bidders who are fair and think, which is not always the case. |
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Pillar of the Community
United Kingdom
2135 Posts |
I've got mixed feelings about this.
I find it really annoying when postage is much higher than needs to be especially if it's poorly packed but I think it is silly for me to feel this way.
Recently I bid on a hammered silver coin from a UK seller, knowing the postage was £6.The coin arrived wrapped in a bit of newspaper in an ordinary envelope with a second class stamp - not even special delivery. I think the total cost of that envelope and stamp was 60p max so £6 was a real rip-off.
However, I take into account the cost of postage when bidding. Had I bought this coin over the counter, I would have paid no more than £11. I won the lot for £2.99 so overall my cost is £8.99, so I feel I've got a slight bargain.
I'm wondering whether the high cost of postage put other bidders off allowing me to get the coin, or whether the seller didn't expect a high price for the coin and decided to make extra profit on postage.
Edited by Pertinax
03/14/2014 7:18 pm
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Pillar of the Community
 Australia
539 Posts |
my stuff is wrapped well, and it takes time to do so. this is the handling cost above the price of the stamp and I believe that $5 international postage is cheap ebay even state that the postage cost is not just the cost of the stamp but includes handling time and packaging cost bottom line is the person knew the cost when they purchased the item. if they had a problem with the cost then they shouldn't have bid |
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Bedrock of the Community
13014 Posts |
Exactly. The costs are displayed ahead of time. If something's sent how it was supposed to be that should be the end of it. You can't even charge stamp cost without losing money with the cost of supplies and ebay and PayPal taking their cut of the shipping money. I completely disagree with allowing buyers to dictate what someone can charge through the rating system. They would spend more on gas driving store to store and probably be charged more since competition on ebay keeps a lot of things cheap, but some people still complain |
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Pillar of the Community
United Kingdom
2135 Posts |
I think that handling time is part of the cost of doing business and shouldn't be charged.
Why should the buyer be charged more if I were to be inefficient in packing ?
One woman from whom I bought took more than 2 weeks to post the package. She didn't state in the description that she lived 7 miles from the post office but her justification for taking so long was that she lived so far away if wasn't efficient to travel to post one item. If she charged handling time it would be phenomenal.
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Pillar of the Community
Canada
3692 Posts |
Pertinax: Sometimes business people put their little twist on things. Like homemakers who fold the toilet paper into a triangle at the tip - it's not necessary but it's a nice touch. And obviously if they consistently do things wrong that it raises your blood pressure every time, you go somewhere else where they care that extra bit.
$5 is pretty fair for overseas. That person must have wanted the coin that badly.
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Bedrock of the Community
13014 Posts |
Quote:
Why should the buyer be charged more if I were to be inefficient in packing ? If the seller does everything as stated such as the time frame and shipping service level, why should the buyer have the right to dictate how something should be charged? The terms and costs were posted ahead of time. You can't buy a car then a week later go back and say your taxes are now higher because I don't like what you charged. Low feedback is exactly the same thing. It takes away top seller discounts raising their fees for something we as buyers knew ahead of time and agreed too. Also the more people that lose their discount the more expensive ebay is going to get. That's also not taking into account the sellers that will be chased off from that experience taking away potential buying opportunities |
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Pillar of the Community
United Kingdom
2135 Posts |
I'm not disputing that $5 is pretty fair for overseas - I can't send recorded from UK to USA for that. Quote:
Low feedback is exactly the same thing. It takes away top seller discounts Have I missed something here ? What has low feedback got to do with discounts ? I generally don't look at a seller's feedback - I've read that high feedback can be faked. Should I, as a buyer, be taking feedback into account ? |
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Bedrock of the Community
13014 Posts |
If you get more than 2 feed backs of either a 3 star or lower than 3 star in any category you basically have to be a massive seller to keep it under .5 percent of feed backs and not lose the discount. They're changing it up soon but I'm losing my discount at the end of the month because 3 people over the course of the year left low shipping charge ratings for shipping things exactly as stated in the time frame. It's not even .9 percent of my feed backs in that category but I won't be able to sell a couple hundred things in the few days left to make up for it and get it below .5 which is ridiculous IMO.
Literally everything affects the discount under the current system. Numerous sellers have stopped selling because of dumb things like that if you read a bunch of different message boards.
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Pillar of the Community
United States
1130 Posts |
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Should I, as a buyer, be taking feedback into account ? If you are referring to leaving feedback then yes, you shouldn't just slap a negative or neutral or low rating out there for any random thing. That kills sellers. If you are meaning your own feedback, it doesn't matter as much to a buyer, but I would still want to have a good feedback rating. If you have 75% positive feedback and bid on something of mine, I may not keep your bid. You will most definitely get a message asking why your feedback is so low. |
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Replies: 10 / Views: 1,991 |
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Posted 03/14/2014 7:17 pm
