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 Replies: 17 / Views: 859 |
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Valued Member
Lebanon
324 Posts |
Hello,
I bought a coin on eBay with free shipping, a first class shipping without tracking to italy. The coin didn't arrived .Maybe wasn't at home when the post man tried to deliver, they usually leave a notice saying that the postman tried to deliver and the item is in this location you should pick it up within a time frame or they will send it back.I didnt receive the notice also .Maybe the coin never reached italy ,what to do in this case ? Is there any option with usps ? And if the coin was robbed somewhere during the trip , is there any institution or a way to detected if it appeared once more on the market ?
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Bedrock of the Community
United States
55923 Posts |
Have you contacted the seller or set up a case in the Resolution Center?
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Pillar of the Community
United States
5875 Posts |
With no tracking it is a complete crap shoot whether something was even placed in the mail stream to begin with.
Contact the Seller and ask for help.
If no help from the Seller then open up an item not received case thru the resolution center on eBay..
Good luck!
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Valued Member
Lebanon
324 Posts |
I bought the item and send it to a friend address, I knew the next day that person is traveling , so I contacted the seller he told me he already send it , ,he gave me the details of the envelope how he send it and I waited a bit I thought I didn't received it yet because of the covid or because my friend wasn't during the period of the estimated delivery at home , after that he contacted me asking if the item arrived but it didn't , I tried to contact him 2 days ago I didn't get any response from him yet. He looks like a reputable seller, He tried to help me but I didn't have any single proof other than his words that he actually send it.
It was bought from the USA almost 3 months ago.
Edited by chronos
03/02/2021 6:40 pm
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Pillar of the Community
United States
985 Posts |
chronos, you haven't mentioned from where the shipping started, or how much time (days) has elapsed since your purchase. If the time period has been less than a month I don't think you should be overly concerned yet. Many items I've bought from Canadian sellers, who might be just a nine hour drive from me, have taken four or five weeks to show up at my USA mailbox.
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Pillar of the Community
United States
3055 Posts |
How long ago did you buy this coin? And where was it being shipped from? I bought one Shipped from Europe. and took 3 weeks to make it to the US.
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Valued Member
United States
64 Posts |
Hope it was a cheap coin! Otherwise that seller is out money! If you're a US seller who doesn't sell to overseas buyers, be aware that there are ebay forwarders now working in the US-they buy the item for a foreign seller and ship it to them. Sounded scary the first time this happened to me, although the transaction went through without any problems. (ultimate destination was Japan).
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Valued Member
Lebanon
324 Posts |
The coin was bought 3 months ago from the USA, it was a cheap coin but a beautiful one in Unc condition.
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Bedrock of the Community
United States
55923 Posts |
I ask again, have have you opened up an issue in the eBay Resolution Center?  |
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Pillar of the Community
United States
5875 Posts |
If it's not too late, your best bet is to open up an item not received case with eBay. Beyond that, I don't think I can help you anymore.
Good luck!
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Valued Member
Lebanon
324 Posts |
No I didn't open an issue with the eBay resolution center
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Pillar of the Community
United States
5875 Posts |
Quote:
No I didn't open an issue with the eBay resolution center That avenue is (or was) available to you and was there to protect you from a problem like this. You should have used it. 
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Valued Member
Lebanon
324 Posts |
Sadly it isn't available anymore, is there something that can be done?
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Pillar of the Community
United States
5875 Posts |
You made a terrible mistake by not working within the eBay system that is designed to help you when problems like this arise.
That system has time constraints that are liberal, but are not unlimited.
I hope you learned your lesson.
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Bedrock of the Community
United States
55923 Posts |
What was the date of the original transaction?
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Valued Member
Lebanon
324 Posts |
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Replies: 17 / Views: 859 |
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Posted 03/02/2021 10:30 am
