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Problem With Ebay "Purchases" Page

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Author Previous TopicReplies: 12 / Views: 2,734Next Topic  
Pillar of the Community

United States
1326 Posts
 Posted 05/23/2022  5:57 pm Show Profile   Bookmark this topic Add otto to your friends list Get a Link to this Message Number of Subscribers
My Purchases page has become populated with garbage. I have items I paid for a week or more ago that are still marked as unpaid. And then this gets repeated as I scroll down. At some point it will be displayed correctly. It's been like this for about 4-5 days now. Anyone have this problem?
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RPT's Avatar
United States
920 Posts
 Posted 05/23/2022  6:01 pm  Show Profile   Bookmark this reply Add RPT to your friends list Get a Link to this Reply
No problem on mine. Maybe you should call ebay.
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captainmandrake1's Avatar
United States
878 Posts
 Posted 05/24/2022  01:28 am  Show Profile   Bookmark this reply Add captainmandrake1 to your friends list Get a Link to this Reply
ebay no longer takes calls unless they relate to fraud. They have a chat customer service.
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RK55's Avatar
United States
2189 Posts
 Posted 05/24/2022  08:37 am  Show Profile   Check RK55's eBay Listings Bookmark this reply Add RK55 to your friends list Get a Link to this Reply
Yes I have the same problem. I created 2 topics on the boards. one is in the technical issues forum. This started about a week ago, items in purchase history are flagged as "awaiting payment" and there are duplicates all over the place. A few of the items have already been delivered to me.

Calls into customer service have gone nowhere, but the last rep said it is a known problem and added me to the ticket to get fixed. Every day that goes by more and more people are posting in the community boards about this problem.

It is a big problem and getting larger by the day.
Pillar of the Community
United States
1326 Posts
 Posted 05/24/2022  08:52 am  Show Profile   Bookmark this reply Add otto to your friends list Get a Link to this Reply
RK55, I appreciate the feedback. They should be able to fix this.
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nss-52's Avatar
United States
54280 Posts
 Posted 05/24/2022  09:19 am  Show Profile   Check nss-52's eBay Listings Bookmark this reply Add nss-52 to your friends list Get a Link to this Reply
I predict they will tell you "they are working on it".
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Pillar of the Community
United States
1326 Posts
 Posted 05/24/2022  1:16 pm  Show Profile   Bookmark this reply Add otto to your friends list Get a Link to this Reply

Quote:
I predict they will tell you "they are working on it".

I know where you're coming from.
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hokiefan_82's Avatar
United States
3634 Posts
 Posted 05/24/2022  3:38 pm  Show Profile   Bookmark this reply Add hokiefan_82 to your friends list Get a Link to this Reply

Quote:
I predict they will tell you "they are working on it".


Yep, that's the response I recently received when I inquired about ebay improperly charging Arkansas state sales tax on Confederate and obsolete currency. They acknowledged this was being done in error over two months ago...
Member of SPMC, FCCB, ANA and ANS.
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RK55's Avatar
United States
2189 Posts
 Posted 05/24/2022  8:02 pm  Show Profile   Check RK55's eBay Listings Bookmark this reply Add RK55 to your friends list Get a Link to this Reply
@ otto, you may want to check your purchase history page, mine just corrected in the last 30 minutes.It looks normal now....for how long nobody knows.
Pillar of the Community
United States
1326 Posts
 Posted 05/25/2022  06:07 am  Show Profile   Bookmark this reply Add otto to your friends list Get a Link to this Reply

Quote:
check your purchase history page

Still have problem, but thanks for trying to help.
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Kipster's Avatar
United Kingdom
312 Posts
 Posted 05/25/2022  06:19 am  Show Profile   Bookmark this reply Add Kipster to your friends list Get a Link to this Reply
I have problems with my watch list and purchase history. Tells me I have to pay for things I've already paid for and various other irritating habits, particularly if I try to go back a page on the browser.

I just go back to the top right drop down every time I want to do something now.
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captainrich's Avatar
United States
982 Posts
 Posted 05/25/2022  09:55 am  Show Profile   Check captainrich's eBay Listings Bookmark this reply Add captainrich to your friends list Get a Link to this Reply
Hopefully, this is not too far off topic, but yesterday I received an ebay message from a seller offering a BIN discount price on an item that was not on my Watchlist... What's up with that?
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RK55's Avatar
United States
2189 Posts
 Posted 05/25/2022  10:01 am  Show Profile   Check RK55's eBay Listings Bookmark this reply Add RK55 to your friends list Get a Link to this Reply
captainrich, I have had the same thing happen. Apparently if you viewed an item, but do not have it on your watch list you can still get an offer.

It says something like "since you viewed xxx the seller is offering a 5% discount, offer end is 48hrs. it gets sent out to people who viewed the item.

Back to the Purchase History page, logged in this am and it is back to the messed up version with items listed as awaiting payment ect. I know it was too good to be true.
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