I generally don't offer returns to prevent people from trying to defraud me with them, as someone attempted to do to me last week when they bought a mixed lot of partial and full date
Buffalo nickels from me. I would always allow a CCF member to return an item if they asked and told me they were a member here (except bullion items). The vast majority of items that I sell are low priced, so for a $2 item it isn't worth it for the customer to return it if they didn't like it anyway. I've had been planning on experimenting with allowing general returns on some items, but I personally think the newly mandated 14 day return policy is too long. Since the rules for top seller status are changing in June I really have to give it some thought as to what I am going to do. Perhaps i'll run an experiment next week with two different accounts to see if adding a return policy adds any premiums to the ending prices.
Personally when I buy items on
ebay, I don't really care if the buyer offers returns or not because if I am unsatisfied with the quality of the item I can always get a return through
ebay's buyer protection policy. The only time I ever returned an item was through the buyer protection policy, a gold dollar that had solder on it which was not visible in the pictures the seller had in the listing.